Hi all, I have an issue with my system and the phone company (Alltel). If someone goes into any mailbox on the server to leave a message, once they hang up on their side the system is not detecting this and will sit there and record until you get the standard message from the phone company "If you'd like to make a call, please hangup and try again", which is preceded by the fast busy tone. Since I never had this problem with any of my equipment in another state, I feel it's either the wiring in the building OR it is a problem in the phone companies equipment. Any hints or suggestions would be greatly appreciated. As a side note I've tried this with a simply answering machine and it acts the same way. Thanks, Ken -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050113/848cc0e3/attachment.htm
<<"If you'd like to make a call, please hangup and try again", which is preceded by the fast busy tone.>> I have the same experience. I believe it is because the telco (Telewest in my case) does not use or provide "Disconnect Supervision". Not being a telecoms engineer and as I don't know one I can can't test the veracity of this belief. I have called Telewest to ask them to enable disconnect supervision but no one seemed to know anything about it. Bill Seddon _____ From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Ken Knight Sent: January 13, 2005 6:12 PM To: asterisk Subject: [Asterisk-Users] asterisk won't release line Hi all, I have an issue with my system and the phone company (Alltel). If someone goes into any mailbox on the server to leave a message, once they hang up on their side the system is not detecting this and will sit there and record until you get the standard message from the phone company "If you'd like to make a call, please hangup and try again", which is preceded by the fast busy tone. Since I never had this problem with any of my equipment in another state, I feel it's either the wiring in the building OR it is a problem in the phone companies equipment. Any hints or suggestions would be greatly appreciated. As a side note I've tried this with a simply answering machine and it acts the same way. Thanks, Ken -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050113/d9d4faf5/attachment.htm
You can have voicemail disconnect after a predetermined amount of silence in
voicemail.conf.
maxsilence=5
silencethreshold=128
----- Original Message -----
From: Ken Knight
To: asterisk
Sent: Thursday, January 13, 2005 1:11 PM
Subject: [Asterisk-Users] asterisk won't release line
Hi all,
I have an issue with my system and the phone company (Alltel). If someone
goes into any mailbox on the server to leave a message, once they hang up on
their side the system is not detecting this and will sit there and record until
you get the standard message from the phone company "If you'd like to
make a call, please hangup and try again", which is preceded by the fast
busy tone.
Since I never had this problem with any of my equipment in another state, I
feel it's either the wiring in the building OR it is a problem in the phone
companies equipment.
Any hints or suggestions would be greatly appreciated. As a side note
I've tried this with a simply answering machine and it acts the same way.
Thanks,
Ken
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