asterisk users - Dec 2004 - VoicemailMain can't read from phone keyboard!

Hello

I try to set up voicemails for extension. When VoicemailMain gets called, it
prompts for mailbox and password. It seems not able to read from the phone.
So the authentication always fails.

I desparately need help to understand what is wrong. Here is a part of my
extensions.conf:
exten => _8500, 1, Wait(2)
exten => _8500, 2, VoicemailMain(${CALLERIDNUM})
exten => _8500, 3, Hangup

thanks!
steven

Steven Wang wrote:
> Hello
> 
> I try to set up voicemails for extension. When VoicemailMain gets called,
it
> prompts for mailbox and password. It seems not able to read from the phone.
> So the authentication always fails.
> 
> I desparately need help to understand what is wrong. Here is a part of my
> extensions.conf:
> exten => _8500, 1, Wait(2)
> exten => _8500, 2, VoicemailMain(${CALLERIDNUM})
> exten => _8500, 3, Hangup
> 
You don't mention the type of phone you're using, but on our setup with 
SIP phones, we add a sipdtmfmode(inband) to what you have above.  You 
might try fiddling with that.

-russ

Steven Wang wrote:
> Hello
> 
> I try to set up voicemails for extension. When VoicemailMain gets called,
it
> prompts for mailbox and password. It seems not able to read from the phone.
> So the authentication always fails.
This is almost ALWAYS a DTMF problem.  Usually a DTMF mode mismatch 
between the phone and Asterisk.  For most phones you want to use RFC2833 
for both the phone and for the entry for that phone in sip.conf.

--Eric
-- 
I am seeking part or full time employment in the Greater Toronto Area, 
My preference is part time employment with some telecommuting, but all 
offers will be considered. Contact eric at fnords.org.