When I setup Queuing I wasn't to give the user the ability to drop out and
leave a voicemail.
ok to accomplish this I understand I have to set the context in the queues.conf
file. Now I have done this
but when I go to invoke the voicemail function so they don't have to wait in
queue it doesn't work. It only seems
to work when it tried to dial one of the agents. Can someone give me some
pointers on how to accomplish this and
streamline it a little more?
?
?
.o-------------------------------------------------------o.
Brian Fertig
Network Engineer
Planet Telecom, Inc.
Tampa, FL Office
