We have a customer that handles the billing for a rather large company. Anyway, they have their phone system through us, Cisco 79xx phones with Asterisk and such. They want us to build them an IVR system that can interact with their billing system through XML and read back information to the customer. They want their customers to be able to call in, enter account numbers or credit card numbers or whatever, and have the system read the balance or what's been charged, etc. and give them the option to cancel or increase their order size, etc. kind of like a bank IVR system. Their billing interface is in XML, so I'm guessing we'd use Asterisk's AGI capabilities to call a script with certain parameters and that script would post it to their system and get the results in xml and feed the needed info back to Asterisk to be dynamically read off to the customer. I personally don't know how to do this, my developer and I could work on this but the amount of time and energy it'd take for us to do it is just not possible at this point in time. So they want me to find an expert for a temporary project to make this system/setup work. I can provide more details if you're interested. Please email me if you or you're company can assist us in this project. Best Regards, Paul -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20041210/2de482f4/attachment.htm
I'd like to have a system like that as well. I would be willing to chip in
on the development.
Gary
----- Original Message -----
From: Paul Rodan
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Cc: 'Commercial and Business-Oriented Asterisk Discussion'
Sent: Friday, December 10, 2004 3:35 PM
Subject: [Asterisk-Users] Need an Asterisk Expert for a Project
We have a customer that handles the billing for a rather large company.
Anyway, they have their phone system through us, Cisco 79xx phones with Asterisk
and such. They want us to build them an IVR system that can interact with their
billing system through XML and read back information to the customer.
They want their customers to be able to call in, enter account numbers or
credit card numbers or whatever, and have the system read the balance or
what's been charged, etc. and give them the option to cancel or increase
their order size, etc. kind of like a bank IVR system. Their billing interface
is in XML, so I'm guessing we'd use Asterisk's AGI capabilities to
call a script with certain parameters and that script would post it to their
system and get the results in xml and feed the needed info back to Asterisk to
be dynamically read off to the customer. I personally don't know how to do
this, my developer and I could work on this but the amount of time and energy
it'd take for us to do it is just not possible at this point in time. So
they want me to find an expert for a temporary project to make this system/setup
work. I can provide more details if you're interested.
Please email me if you or you're company can assist us in this project.
Best Regards,
Paul
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Humberto Aicardi
2004-Dec-10 14:03 UTC
[Asterisk-Users] Problems with CDR and the dst field!
Hi,
I currently have a context similar to this one:
[test]
exten => h,1,Macro(record-cleanup)
exten => 1000,1,Macro(record-enable,${EXTEN},${CALLERIDNUM})
exten => 1000,2,Dial
Everything works great, except that now I get a "h" on the
CDR
dst field! I am using cdr_addons_mysql.so, is there any way to prevent this
from happening?
Regards,
Humberto Aicardi
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Paul Rodan wrote:> We have a customer that handles the billing for a rather large company. > Anyway, they have their phone system through us, Cisco 79xx phones with > Asterisk and such. They want us to build them an IVR system that can > interact with their billing system through XML and read back information to > the customer. > > > > They want their customers to be able to call in, enter account numbers or > credit card numbers or whatever, and have the system read the balance or > what's been charged, etc. and give them the option to cancel or increase > their order size, etc. kind of like a bank IVR system. Their billing > interface is in XML, so I'm guessing we'd use Asterisk's AGI capabilities to > call a script with certain parameters and that script would post it to their > system and get the results in xml and feed the needed info back to Asterisk > to be dynamically read off to the customer. I personally don't know how to > do this, my developer and I could work on this but the amount of time and > energy it'd take for us to do it is just not possible at this point in time. > So they want me to find an expert for a temporary project to make this > system/setup work. I can provide more details if you're interested. > >I'm pretty sure this could be a modified ASTCC (asterisk calling card) app with little effort. I'm not an expert by any means, just suggesting you look at the existing CC apps for *