Anybody have a guide to the Cisco 79xx phones? One that I can give the 7 or 8 ppl in my office so that they can stop asking me questions. I was going to type up a basic guide but then decided I don't want to reinvent the wheel, one of you may already have one. I tried to use Cisco's guide but it's for their own protocol, a lot of options are different or rearranged. I need a basic user guide that instructs on placing calls, answering calls, putting calls on holds, warm transfer, blind transfer, activing/deactiviating do not disturb, conference calls and how to access multiple calls on hold. Like how 2 can be on hold on line 1 and if another call comes in, it goes to line 2. The only way to get back to the 2 on hold on line 1 is to hit the line 1 button. Anything anybody has would help, it'd at least be a start and I can addon/enhance or even simplify/dummy down some of it. I get so many questions from ppl forgetting how to do something I think throwing a manual at them would be far superior. Any help would be greatly appreciated. We use a mix of 7940's and 7960's in SIP mode, with firmware 7-3 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20041208/d125fd91/attachment.htm
On Wednesday 08 December 2004 19:47, Paul Rodan wrote:> Anybody have a guide to the Cisco 79xx phones? One that I can give the 7 or > 8 ppl in my office so that they can stop asking me questions. I was going > to type up a basic guide but then decided I don't want to reinvent the > wheel, one of you may already have one. I tried to use Cisco's guide but > it's for their own protocol, a lot of options are different or rearranged. > > > > I need a basic user guide that instructs on placing calls, answering calls, > putting calls on holds, warm transfer, blind transfer, > activing/deactiviating do not disturb, conference calls and how to access > multiple calls on hold. Like how 2 can be on hold on line 1 and if another > call comes in, it goes to line 2. The only way to get back to the 2 on hold > on line 1 is to hit the line 1 button. > > > > Anything anybody has would help, it'd at least be a start and I can > addon/enhance or even simplify/dummy down some of it. I get so many > questions from ppl forgetting how to do something I think throwing a manual > at them would be far superior. Any help would be greatly appreciated. We > use a mix of 7940's and 7960's in SIP mode, with firmware 7-3I'm actually in the process of writing something like this -will post a link when it's completed. Jon
> Like how 2 can be on hold on line 1 and if another > call comes in, it goes to line 2. The only way to get back to the 2 onhold> on line 1 is to hit the line 1 button.I can tell you that this can't happen on the phone. This has to be done in Asterisk and there have to be multiple lines registered on the phone. -Matthew
> On Wednesday 08 December 2004 19:47, Paul Rodan wrote: > > Anybody have a guide to the Cisco 79xx phones? One that I can give > > the 7 > or > > 8 ppl in my office so that they can stop asking me questions. I was > going > > to type up a basic guide but then decided I don't want to reinvent > > the wheel, one of you may already have one. I tried to use Cisco's > > guide but it's for their own protocol, a lot of options are > > different or > rearranged.Does this help? http://cisco.com/en/US/products/sw/voicesw/ps2156/products_user_guide_book09 186a008017ab10.html Henry Devito Telephone Connection, Inc Network Design / Implementation Phone: 402.330.7510 Fax: 402.330.8586 Toshiba CTX/DK/Stratagy Certified Cisco Certified Internetwork Expert (CCIE) Voice ( VoIP) Cisco Certified Internetwork Expert (CCIE) Routing and Switching MCSE Microsoft Certified Systems Engineer RHCE Red Hat Certified Engineer
Try this e-learning tutorial. It requires macromedia flash. http://www.cisco.com/warp/public/779/largeent/avvid/products/7960/router_pag e.htm http://www.cisco.com/warp/public/779/largeent/avvid/products/7940/index_1020 .htm Regards, Walid _____ From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Paul Rodan Sent: Wednesday, December 08, 2004 9:48 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: [Asterisk-Users] Guide to Cisco 79xx Anybody have a guide to the Cisco 79xx phones? One that I can give the 7 or 8 ppl in my office so that they can stop asking me questions. I was going to type up a basic guide but then decided I don't want to reinvent the wheel, one of you may already have one. I tried to use Cisco's guide but it's for their own protocol, a lot of options are different or rearranged. I need a basic user guide that instructs on placing calls, answering calls, putting calls on holds, warm transfer, blind transfer, activing/deactiviating do not disturb, conference calls and how to access multiple calls on hold. Like how 2 can be on hold on line 1 and if another call comes in, it goes to line 2. The only way to get back to the 2 on hold on line 1 is to hit the line 1 button. Anything anybody has would help, it'd at least be a start and I can addon/enhance or even simplify/dummy down some of it. I get so many questions from ppl forgetting how to do something I think throwing a manual at them would be far superior. Any help would be greatly appreciated. We use a mix of 7940's and 7960's in SIP mode, with firmware 7-3 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20041209/21ad8a2d/attachment.htm