Good day all I got my Music on hold to work but can I/how do i get music on transfer? Please help Thanks
If you have one, you have the other. During consultative transfer, the music will play automatically if your MOH is working. During blind tranfer the call is immediately routed and starts ringing for the caller so you hear no MOH. Thanks, W -----Original Message----- From: Altus Syman [mailto:altus@stormcorp.co.za] Sent: Wednesday, September 29, 2004 6:44 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [Asterisk-Users] music on transfer Good day all I got my Music on hold to work but can I/how do i get music on transfer? Please help Thanks _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer
What is the difference Blind is when I press transfer on my phone,what is consultativce? Wiley E. Siler wrote:>If you have one, you have the other. During consultative transfer, the >music will play automatically if your MOH is working. During blind >tranfer the call is immediately routed and starts ringing for the caller >so you hear no MOH. > >Thanks, >W > > > >-----Original Message----- >From: Altus Syman [mailto:altus@stormcorp.co.za] >Sent: Wednesday, September 29, 2004 6:44 AM >To: Asterisk Users Mailing List - Non-Commercial Discussion >Subject: [Asterisk-Users] music on transfer > >Good day all >I got my Music on hold to work but can I/how do i get music on transfer? >Please help >Thanks > >_______________________________________________ >Asterisk-Users mailing list >Asterisk-Users@lists.digium.com >http://lists.digium.com/mailman/listinfo/asterisk-users >To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > >The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer > >_______________________________________________ >Asterisk-Users mailing list >Asterisk-Users@lists.digium.com >http://lists.digium.com/mailman/listinfo/asterisk-users >To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > >
If you are using blilnd, you will never hear music. Blind transfer is when you hit # and then the number. It immediately sends the call to the next party (returning ring to them) without you ever having spoken to the next person who will receive the call. To the transfer recipient, it seems as if the call is coming in from the originator, not as a transfer from you to them. Consultative transfer is where you press the transfer button, the caller goes on hold (gets MOH), you dial Bob's extension and explain to Bob who is calling. Then you press your transfer key to confirm and the call moves over to Bob's extension. W -----Original Message----- From: Altus Syman [mailto:altus@stormcorp.co.za] Sent: Wednesday, September 29, 2004 7:29 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] music on transfer What is the difference Blind is when I press transfer on my phone,what is consultativce? Wiley E. Siler wrote:>If you have one, you have the other. During consultative transfer, the>music will play automatically if your MOH is working. During blind >tranfer the call is immediately routed and starts ringing for the >caller so you hear no MOH. > >Thanks, >W > > > >-----Original Message----- >From: Altus Syman [mailto:altus@stormcorp.co.za] >Sent: Wednesday, September 29, 2004 6:44 AM >To: Asterisk Users Mailing List - Non-Commercial Discussion >Subject: [Asterisk-Users] music on transfer > >Good day all >I got my Music on hold to work but can I/how do i get music ontransfer?>Please help >Thanks > >_______________________________________________ >Asterisk-Users mailing list >Asterisk-Users@lists.digium.com >http://lists.digium.com/mailman/listinfo/asterisk-users >To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > >The information transmitted is intended only for the person or entity >to which it is addressed and may contain confidential and/or privileged>material. Any review, retransmission, dissemination or other use of, or>taking of any action in reliance upon, this information by persons or >entities other than the intended recipient is prohibited. If you >received this in error, please contact the sender and delete the >material from any computer > >_______________________________________________ >Asterisk-Users mailing list >Asterisk-Users@lists.digium.com >http://lists.digium.com/mailman/listinfo/asterisk-users >To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > >_______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer
Of course, it all depends on phone/Asterisk configuration on how you get your transfer done and via what buttons. However, for most, # then number will initiate a blind transfer which is controlled by Asterisk, where as the Transfer button on the phone will put the caller on hold (causing MOH), and open a second SIP call to the person we will be transferring too. In this way, consultative transfers are controlled by the phone itself. It controlls the two "lines", it automatically sets one call on hold, it sends the request when you are ready to initate a transfer from one to the next, etc, etc, etc... W _____ From: Altus Syman [mailto:altus@stormcorp.co.za] Sent: Wednesday, September 29, 2004 7:49 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] music on transfer On my sip phone I hit transfer number send and it ring.. Wiley E. Siler wrote: If you are using blilnd, you will never hear music. Blind transfer is when you hit # and then the number. It immediately sends the call to the next party (returning ring to them) without you ever having spoken to the next person who will receive the call. To the transfer recipient, it seems as if the call is coming in from the originator, not as a transfer from you to them. Consultative transfer is where you press the transfer button, the caller goes on hold (gets MOH), you dial Bob's extension and explain to Bob who is calling. Then you press your transfer key to confirm and the call moves over to Bob's extension. W -----Original Message----- From: Altus Syman [mailto:altus@stormcorp.co.za] Sent: Wednesday, September 29, 2004 7:29 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] music on transfer What is the difference Blind is when I press transfer on my phone,what is consultativce? Wiley E. Siler wrote: If you have one, you have the other. During consultative transfer, the music will play automatically if your MOH is working. During blind tranfer the call is immediately routed and starts ringing for the caller so you hear no MOH. Thanks, W -----Original Message----- From: Altus Syman [mailto:altus@stormcorp.co.za] Sent: Wednesday, September 29, 2004 6:44 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [Asterisk-Users] music on transfer Good day all I got my Music on hold to work but can I/how do i get music on transfer? Please help Thanks _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040929/cda63ef2/attachment.htm