I'm in the process of turning up a PRI in one of my markets and have run into a problem I have never seen before. I am unable to place a local outgoing call. Long Distance over the same PRI works fine. When I attempt to place a local call using the PRI I see Asterisk attempt to dial, and am greeted with a busy signal. This signal appears to originate on the telco's switch. I have had a central office tech from the CLEC insert a monitor in the distribution point on the switch and observe call flow. According to the tech call flow appears proper, and he was able to tell me the number I was calling from and the number I attempted to dial. He then placed a PRI test-set at the distribution point in the switch and successfully made and terminated a variety of calls from that point. He then took the PRI test set out to my physical location and did the same test, made and received local and long distance calls on one of my trunks. After thinking about this last night I decided to re-update my Asterisk installation to the latest bleeding edge CVS version and re-test from my test extension with the exact same results. I successfully make long distance calls, successfully receive any calls, but the local calls originated from the SIP phone (SNOM200 and Mediatrix2102) fail with a busy signal that seems to originate from the CLEC's switch. Any suggestions? Thanks in advance. Paul
Some switches are fussy about you getting the NPI and TON (sometimes jointly known as the dial plan) right. That is usually the cause of the problem you see. Regards, Steve Paul Oster wrote:>I'm in the process of turning up a PRI in one of my markets and have >run into a problem I have never seen before. I am unable to place a >local outgoing call. Long Distance over the same PRI works fine. > >When I attempt to place a local call using the PRI I see Asterisk >attempt to dial, and am greeted with a busy signal. This signal >appears to originate on the telco's switch. > >I have had a central office tech from the CLEC insert a monitor in the >distribution point on the switch and observe call flow. According to >the tech call flow appears proper, and he was able to tell me the >number I was calling from and the number I attempted to dial. > >He then placed a PRI test-set at the distribution point in the switch >and successfully made and terminated a variety of calls from that >point. > >He then took the PRI test set out to my physical location and did the >same test, made and received local and long distance calls on one of >my trunks. > >After thinking about this last night I decided to re-update my >Asterisk installation to the latest bleeding edge CVS version and >re-test from my test extension with the exact same results. I >successfully make long distance calls, successfully receive any calls, >but the local calls originated from the SIP phone (SNOM200 and >Mediatrix2102) fail with a busy signal that seems to originate from >the CLEC's switch. > >Any suggestions? > >Thanks in advance. > >Paul > >
On Fri, 24 Sep 2004 10:06:06 -0500, Paul Oster <paulmoster@gmail.com> wrote:> I'm in the process of turning up a PRI in one of my markets and have > run into a problem I have never seen before. I am unable to place a > local outgoing call. Long Distance over the same PRI works fine. > > When I attempt to place a local call using the PRI I see Asterisk > attempt to dial, and am greeted with a busy signal. This signal > appears to originate on the telco's switch.Any chance you're sending more or fewer digits than the CLEC expects to see from you? I would expect that the tech would have picked up on it when he was watching your call attempts but just in case...
CSID is caller sending ID. This is what number you are sending from the PBX to the local carrier. -----Original Message----- From: Paul Oster [mailto:paulmoster@gmail.com] Sent: Friday, September 24, 2004 12:02 PM To: Henry Devito Subject: Re: [Asterisk-Users] Local Outbound Calls on PRI Could you expand that acronym for me? CSID Calling station ID Called Station ID Not quite sure which you are referrring to in your response. TIA Paul On Fri, 24 Sep 2004 11:20:26 -0500, Henry Devito <hdevito@qwest.net> wrote:> What are you sending for the CSID? Dialing LD goes through the CLEC > and may be excepting your call no matter what the CSID is. The local > switch may be rejecting you because the CSID you are sending is not > what they are expecting. I had a the same experience on a legacy phonesystem.> > > > -----Original Message----- > From: asterisk-users-bounces@lists.digium.com > [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Paul > Oster > Sent: Friday, September 24, 2004 11:14 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [Asterisk-Users] Local Outbound Calls on PRI > > Just tried it with 7,10, and 11 digit dialing, and got the expected > error from the switch, "the number you have dialed is not a long > distance number, there is no need to dial the digit one before the > number..." > > Good suggestion, but that doesn't appear to be the problem. > > On Fri, 24 Sep 2004 11:25:12 -0400, Scott Lykens <slykens@gmail.com>wrote:> > On Fri, 24 Sep 2004 10:06:06 -0500, Paul Oster > > <paulmoster@gmail.com> > wrote: > > > > > I'm in the process of turning up a PRI in one of my markets and > > > have run into a problem I have never seen before. I am unable to > > > place a local outgoing call. Long Distance over the same PRI worksfine.> > > > > > When I attempt to place a local call using the PRI I see Asterisk > > > attempt to dial, and am greeted with a busy signal. This signal > > > appears to originate on the telco's switch. > > > > Any chance you're sending more or fewer digits than the CLEC expects > > to see from you? > > > > I would expect that the tech would have picked up on it when he was > > watching your call attempts but just in case... > > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040924/04860203/attachment.htm
Your extensions.conf and console output might help us out quite a bit. Thank you, Steve Maroney On Fri, 24 Sep 2004, Paul Oster wrote:> I'm in the process of turning up a PRI in one of my markets and have > run into a problem I have never seen before. I am unable to place a > local outgoing call. Long Distance over the same PRI works fine. > > When I attempt to place a local call using the PRI I see Asterisk > attempt to dial, and am greeted with a busy signal. This signal > appears to originate on the telco's switch. > > I have had a central office tech from the CLEC insert a monitor in the > distribution point on the switch and observe call flow. According to > the tech call flow appears proper, and he was able to tell me the > number I was calling from and the number I attempted to dial. > > He then placed a PRI test-set at the distribution point in the switch > and successfully made and terminated a variety of calls from that > point. > > He then took the PRI test set out to my physical location and did the > same test, made and received local and long distance calls on one of > my trunks. > > After thinking about this last night I decided to re-update my > Asterisk installation to the latest bleeding edge CVS version and > re-test from my test extension with the exact same results. I > successfully make long distance calls, successfully receive any calls, > but the local calls originated from the SIP phone (SNOM200 and > Mediatrix2102) fail with a busy signal that seems to originate from > the CLEC's switch. > > Any suggestions? > > Thanks in advance. > > Paul > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
---------- Forwarded message ----------
From: Paul Oster <paulmoster@gmail.com>
Date: Mon, 27 Sep 2004 09:39:05 -0500
Subject: Re: [Asterisk-Users] Local Outbound Calls on PRI
To: Steve Maroney <steve@stevenet.net>
Console Output from Long Distance Call
-- Executing Dial("SIP/7013560112-8780",
"Zap/g1/17012402815") in new stack
-- Called g1/17012402815
-- Zap/1-1 is ringing
-- Hungup 'Zap/1-1'
Console Output from Local Call
-- Executing Dial("SIP/7013560112-206b",
"Zap/g1/3566150") in new stack
-- Called g1/3566150
-- Hungup 'Zap/1-1'
Both cases Hangup line does not occur untill I physically hang up the SIP phone.
Long Distance Call rings through (its my cell phone) with the correct
CID information for the line.
Local Call generates a "fast-busy" or re-order tone immediately (less
than 1 second) after the Called line.
exten => 411,1,Dial(Zap/g1/${EXTEN})
exten => 411,2,Busy
exten => 911,1,Dial(Zap/g1/${EXTEN})
exten => 911,2,Busy
exten => _NXXXXXX,1,Dial(Zap/g1/${EXTEN})
exten => _NXXXXXX,2,Congestion
exten => _NXXNXXXXXX,1,Dial(Zap/g1/${EXTEN})
exten => _NXXNXXXXXX,2,Congestion
Above is the trunks section of my dialplan.
Zap/g1 is channesl 1-23 on the first (and only) PRI on my Quad T1 card.
Here is my zaptel.conf
loadzone = us
defaultzone=us
span=1,1,0,esf,b8zs
bchan=1-23
dchan=24
fxoks=97-98
Here is my zapata.conf
switchtype=national
pridialplan=national
signalling=pri_cpe
context=incomingcall
group=1
channel=>1-23
signalling=fxo_ks
context=employee
channel => 97-98
The pridialplan is set at the request of the telco, the same behavior
was observed with the pridial plan missing from the config as would be
normal for most PRI's.
Dialing directory assistance as 411 also works in addition to the LD
calls that have been working.
Here is the sip.conf file currently in use (reduced to 1 entry during testing)
[7013560112]
accountcode=pauloster
type=friend
context=phonecustomers
username=7013560112
secret=<deleted>
host=dynamic
dtmfmode=inband
qualify=yes
reinvite=no
mailbox=7013560112
callerid=7013560112
Any suggestions would be greatly appreciated.
On Fri, 24 Sep 2004 14:45:02 -0500 (CDT), Steve Maroney
<steve@stevenet.net> wrote:> Your extensions.conf and console output might help us out quite a bit.
>
> Thank you,
> Steve Maroney
>
>
>
> On Fri, 24 Sep 2004, Paul Oster wrote:
>
> > I'm in the process of turning up a PRI in one of my markets and
have
> > run into a problem I have never seen before. I am unable to place a
> > local outgoing call. Long Distance over the same PRI works fine.
> >
> > When I attempt to place a local call using the PRI I see Asterisk
> > attempt to dial, and am greeted with a busy signal. This signal
> > appears to originate on the telco's switch.
> >
> > I have had a central office tech from the CLEC insert a monitor in the
> > distribution point on the switch and observe call flow. According to
> > the tech call flow appears proper, and he was able to tell me the
> > number I was calling from and the number I attempted to dial.
> >
> > He then placed a PRI test-set at the distribution point in the switch
> > and successfully made and terminated a variety of calls from that
> > point.
> >
> > He then took the PRI test set out to my physical location and did the
> > same test, made and received local and long distance calls on one of
> > my trunks.
> >
> > After thinking about this last night I decided to re-update my
> > Asterisk installation to the latest bleeding edge CVS version and
> > re-test from my test extension with the exact same results. I
> > successfully make long distance calls, successfully receive any calls,
> > but the local calls originated from the SIP phone (SNOM200 and
> > Mediatrix2102) fail with a busy signal that seems to originate from
> > the CLEC's switch.
> >
> > Any suggestions?
> >
> > Thanks in advance.
> >
> > Paul
> > _______________________________________________
> > Asterisk-Users mailing list
> > Asterisk-Users@lists.digium.com
> > http://lists.digium.com/mailman/listinfo/asterisk-users
> > To UNSUBSCRIBE or update options visit:
> > http://lists.digium.com/mailman/listinfo/asterisk-users
> >
>
>