Chris Icide
2004-Sep-21 08:53 UTC
[Asterisk-Users] Queue position and thankyou message plays even when queue is empty?
I'm in the process of setting up a queue system where the position message and thankyou message are required to play every 90 seconds. However, if a caller comes in to a queue with active agents logged in, and no one else is in the queue, the messages play immediately, and then the agents are polled. Is there any configuration parameter that will disable the playing of the messages if the queue is empty and agents are available? -Chris