I don't really see how that's possible with the current Queue setup. I
don't see why you couldn't use AGI or an app to query a callback table
and orginate the call back and connect it to an available agent.
I'm curious on this as well so feel free to contact me offlist. I'm
going to add it to 1 of my asterisk concepts to work thru.
-- William
On Thu, 9 Sep 2004 17:33:41 +0100, Ben Merrills <ben@griffin.com>
wrote:> I was wondering if anyone knew how to do the following....
>
> Call comes in, gets put into a Queue, say `Sales`. Then the queue member
> is presented with the option to exit the queue, yet have the phone
> system sit in their place for them. When the virtual member reaches the
> front, call back the caller and connect them to the agent.
>
> Any ideas? Did i explain that ok? :)
>
> Cheers,
>
> Ben Merrills
>
> skrusty.
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