George Pajari
2004-Jun-08 19:21 UTC
[Asterisk-Users] Sending # and Asterisk Transfer Conflict
Having spent the better part of an hour searching the archives and voip-info I hesitantly ask what appears to be an obvious question but one I cannot find an answer for. Using Grandstream phones it seems that the only way to support Call Parking is to enable # transfers (i.e. use T in the dial command) since pressing the TRANSFER button on the BT phone is blind and one does not hear the call parking extension used. Customer wants to be able to park outbound calls but also needs to be able to make PSTN calls with IVR apps that require the use of the # key. The problem is obvious -- pressing the # during an outbound calls triggers an Asterisk transfer. So what's the trick to allow users to both park outbound calls using the BT phone AND be able to use # during outbound IVR calls? The obvious hack is to have a different dial plan for outside calls that does include the T option in the dial plan (i.e. dial 8+ for IVR calls, 9+ for normal calls that can be parked/transferred) but I'm hoping for something more elegant. George Pajari www.netvoice.ca www.IP-Centrex.ca
brian k. west
2004-Jun-08 23:03 UTC
[Asterisk-Users] Sending # and Asterisk Transfer Conflict
search for app_valetparking and hope its still out there somewhere :) bkw ----- Original Message ----- From: "George Pajari" <George.Pajari@Faximum.com> To: <asterisk-users@lists.digium.com> Sent: Tuesday, June 08, 2004 8:21 PM Subject: [Asterisk-Users] Sending # and Asterisk Transfer Conflict> Having spent the better part of an hour searching the archives andvoip-info> I hesitantly ask what appears to be an obvious question but one I cannot > find an answer for. > > Using Grandstream phones it seems that the only way to support CallParking> is to enable # transfers (i.e. use T in the dial command) since pressingthe> TRANSFER button on the BT phone is blind and one does not hear the call > parking extension used. > > Customer wants to be able to park outbound calls but also needs to be able > to make PSTN calls with IVR apps that require the use of the # key. > > The problem is obvious -- pressing the # during an outbound calls triggers > an Asterisk transfer. So what's the trick to allow users to both park > outbound calls using the BT phone AND be able to use # during outbound IVR > calls? > > The obvious hack is to have a different dial plan for outside calls that > does include the T option in the dial plan (i.e. dial 8+ for IVR calls, 9+ > for normal calls that can be parked/transferred) but I'm hoping for > something more elegant. > > George Pajari > www.netvoice.ca > www.IP-Centrex.ca > > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
Andrew Kohlsmith
2004-Jun-09 06:29 UTC
[Asterisk-Users] Sending # and Asterisk Transfer Conflict
On Wednesday 09 June 2004 02:03, brian k. west wrote:> search for app_valetparking and hope its still out there somewhere :)How does that fix the problem? He still needs # to access ValetParking and thus loses the use of # for remote IVR apps. All ValetParking gets him is a known parking location... so I suppose in a way it is a workaround. :-) -A.
I just tried them, and I got to Versleazon just fine.... BTW, ATT wireless is having a HUGE echo problem today..my cellphone was abominable three times today.... Any one got any word from Iaxtel? Did they die and fall into the switch? All I get is fast trunk busy...Theyre still down as of this writing..nothing on the website, nothing anywhere, did they go away? Its been since saturday they went down now... At 12:33 6/9/2004, you wrote:>It seems that VoicePulse is down, incoming calls get busy, outgoing are >timing out as * can not register with them. >Could anyone confirm that? >Thanks, >Wojtek > >_______________________________________________ >Asterisk-Users mailing list >Asterisk-Users@lists.digium.com >http://lists.digium.com/mailman/listinfo/asterisk-users >To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users