asterisk users - May 2004 - persistant call variables

Are there any variables or structure elements unique to a call that stay
till the end of a call -- including when caller enters a queue and then
bridged with agent. I am trying to get some variables about the caller in
an AGI script when the agent's phone is ringing, and I'm finding not
even
the queue name the caller just came from can be found. Using the callers
wait time in queue would also be useful in the AGI.

-Mike

On Wed, 19 May 2004, Mike Sturdee waxed:
> Are there any variables or structure elements unique to a call that stay
> till the end of a call -- including when caller enters a queue and then
> bridged with agent. I am trying to get some variables about the caller in
I think the account code sticks pretty well.  CDR user
field, too.

--Chris


-- 
Chris Maj, Rochester
cmaj_at_freedomcorpse_dot_com
Pronunciation Guide: Maj == May

On Wed, 2004-05-19 at 22:58, Mike Sturdee wrote:
> Are there any variables or structure elements unique to a call that stay
> till the end of a call -- including when caller enters a queue and then
> bridged with agent. I am trying to get some variables about the caller in
> an AGI script when the agent's phone is ringing, and I'm finding
not even
> the queue name the caller just came from can be found. Using the callers
> wait time in queue would also be useful in the AGI.
I posted a patch which does exactly this just 2 days ago. Look for
subject "PATCH - Adds a set'able text string for each channel"

The value can only be set from the manager interface though...

Two people gave suggestions on ways in which it could be improved, but I
haven't had a chance to look at them yet. Either way, in it's current
form, it might work for you.

As a side note, we are using it on a live asterisk box, and it is
working quite nicely so far.

Regards,
Adam