Hi guys, I've posted my dialplan design in flowchart format and would welcome your comments for improvements. I'd like to know my logic looks ok before I go much farther or start rewriting my extensions.conf. http://www.triadinternetsystems.com/asterisk/ For the Standard Extension macro, I was trying to do the following: 1. execute telezapper if user has turned it on 2. execute Privacy Manager if user has turned it on 3. check for Do Not Disturd 4. check for Call Forward Unconditional 5. ring some phones 6. and either a. let them talk b. go to busy voicemail c. call forward on busy d. go to unavailable voicemail e. call forward on unavailable Thanks --Lance