daryl@introspect.net
2003-Nov-17 08:29 UTC
[Asterisk-Users] Transfer directly to voicemail?
Does anyone have a setup (or am I missing a simple thing here) to transfer a caller directly to someone voicemail? Example: I receive a call, the caller wants to speak with x, who I know is not in the office. Other than transferring them to x's extension, which rings to timeout and then picks up voicemail, can I transfer right into voicemail? I am using all SIP phones in my setup (7960s). Thanks, Daryl
You can do something like: exten => _8XXXX,1,Voicemail(${EXTEN:1}) This assumes 4 digit extesnions (XXXX) and takes you to the voicemail box of XXXX whenever anyone dials 8XXXX. After you have this in your dialplan, you can transfer to it as easily as you can call it. Sean ----- Original Message ----- From: <daryl@introspect.net> To: <asterisk-users@lists.digium.com> Sent: Monday, November 17, 2003 10:29 AM Subject: [Asterisk-Users] Transfer directly to voicemail? Does anyone have a setup (or am I missing a simple thing here) to transfer a caller directly to someone voicemail? Example: I receive a call, the caller wants to speak with x, who I know is not in the office. Other than transferring them to x's extension, which rings to timeout and then picks up voicemail, can I transfer right into voicemail? I am using all SIP phones in my setup (7960s). Thanks, Daryl _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users
What I have done is created a separate set of extensions for just this scenario. I don't have my * box on the network right now (long story, and not very interesting), but the configs were pretty easy. I have extension X be my phone, and X+1 be a direct voicemail extension. All odd extensions are people, all even extensions are queues or vm extensions. Look at your statement for transferring to VM if it times out on your extension. Copy that statement ('cause I like to have my unavailable message used) as first on the VM extension.> -----Original Message----- > From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users- > admin@lists.digium.com] On Behalf Of daryl@introspect.net > Sent: Monday, November 17, 2003 9:29 AM > To: asterisk-users@lists.digium.com > Subject: [Asterisk-Users] Transfer directly to voicemail? > > Does anyone have a setup (or am I missing a simple thing here) to > transfer a caller directly to someone voicemail? Example: I receive a > call, the caller wants to speak with x, who I know is not in theoffice.> Other than transferring them to x's extension, which rings to timeout > and then picks up voicemail, can I transfer right into voicemail? > > I am using all SIP phones in my setup (7960s). > Thanks, > Daryl > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users
daryl@introspect.net wrote:>Does anyone have a setup (or am I missing a simple thing here) to >transfer a caller directly to someone voicemail? Example: I receive a >call, the caller wants to speak with x, who I know is not in the office. >Other than transferring them to x's extension, which rings to timeout >and then picks up voicemail, can I transfer right into voicemail? > >I am using all SIP phones in my setup (7960s). >Thanks, >Daryl > >You could setup something like.. If your extensions are setup.. exten => 123,1,Dial... exten => 123,102,Voicemail... exten => 123,2,Voicemail... Then a line like.. exten => _*.,1,goto(${exten:1},2) ; In other words goto priority 2 of the dialed exten Would allow you to dial *123 and go directly to the voicemail box.. (if you use this check the syntax cos I typed it off the top of my head also make sure it fits into your dial plan.).. Later..
Alex Nikolov Telesoft Ltd.
2003-Nov-18 09:35 UTC
[Asterisk-Users] Transfer directly to voicemail?
Does anyone have a setup ware a user can pickup voice messages from a group type voice box and from his own one in one go to the voice mail? or to notify the user that hi have a message in his (sales) group mail box Many Thanks Alex -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20031118/d9fac89b/attachment.htm