Hey all, Trying to get a queue setup such that if it times out, the call is directed to a different queue, as follows: [sales] Exten => 450,1,Queue(sales) Exten => 450,2,Queue(reception) The timeout on the sales queue is set to 45 seconds. The call does time out after 45 seconds, but it stays in the sales queue, and the sales queue members are rung. Seems like it never returns from the sales queue. I saw some postings from a few months ago that folks were noting this behavior then, and thought it might be resolved by now. If anyone wants to tell me where to look to try to contribute code to solve the problem, I'm happy to do so. It ought to be pretty trivial. Regards, Dave