Don Pobanz
2003-Aug-25 14:09 UTC
[Asterisk-Users] 0 out of voicemail to different secretaries
Is it possible to configure * so that if a caller reaches voicemail for someone in Engineering, but doesn't want to leave a message they can press zero (0) and reach the Engineering Secretary or if they are calling someone in Accounting and reach voicemail, pressing '0' would reach the Accounting secretary, not the Engineering secretary? Don Pobanz
Brian West
2003-Aug-25 14:25 UTC
[Asterisk-Users] 0 out of voicemail to different secretaries
http://bugs.digium.com/bug_view_page.php?bug_id=0000156 patients grass hopper! bkw On Mon, 25 Aug 2003, Don Pobanz wrote:> Is it possible to configure * so that if a caller reaches voicemail for > someone in Engineering, but doesn't want to leave a message they can > press zero (0) and reach the Engineering Secretary or if they are > calling someone in Accounting and reach voicemail, pressing '0' would > reach the Accounting secretary, not the Engineering secretary? > > Don Pobanz > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users >
Don Pobanz
2003-Aug-26 11:31 UTC
[Asterisk-Users] 0 out of voicemail to different secretaries
On Monday, August 25, 2003 4:55 PM, Brad Bergman [SMTP:bradley@bergman.ca] wrote:> I certainly contemplated that very thing... but somehow it escaped > implementation. > > Even as things are now, the PBX administrator can set something like > this up > by putting engineering, accounting, etc in different contexts, and > setting > different "o" extensions for them.This does not appear to be an alternative since a channel is assigned a context before the call is made, not after the number is dialed so the dialed number does not establish the context. So putting phones (or channels) in different contexts would only help if the context can be changed during a call.> > I was thinking of a couple of relevant features, one giving the > individual > mailbox user the ability to store a different extension (i.e., the > target > attendant) in the database that would override the "o" extension in > the > dialplan when a caller presses '0'. The other is to allow another > number(s) > to be stored in the DB so that a caller could press, say, 4, 5, or 6, > and be > transferred to whatever number the mailbox owner has stored there. Of > course, > all of this subject to whatever restrictions are imposed on the useof> these > features. > > I will look into this.I hope your schedule and motivation leads you to look into this further as it will be important for us. We will be converting fully to * as soon as we can satisfy internal users that * can handle our requirements. Please let me know if I can help with testing. Don Pobanz> > Cheers, > Brad > > > On Mon 25 Aug 2003 14:25, Brian West wrote: > > http://bugs.digium.com/bug_view_page.php?bug_id=0000156 > > > > patients grass hopper! > > > > bkw > > > > On Mon, 25 Aug 2003, Don Pobanz wrote: > > > Is it possible to configure * so that if a caller reaches > > > voicemail for > > > someone in Engineering, but doesn't want to leave a message they > > > can > > > press zero (0) and reach the Engineering Secretary or if they are > > > calling someone in Accounting and reach voicemail, pressing '0' > > > would > > > reach the Accounting secretary, not the Engineering secretary? > > > > > > Don Pobanz