asterisk users - Jul 2003 - Changes to reset method for ATA186?

I am trying to do a "factory reset" of an ATA186 using the 
widely-available instructions (basically dialing "FACTRESET#" on the 
keypad while at the menu prompt).

I have done this a number of times before with success, but on this unit 
the lady spells out "P A S S W D" when I finish up the entry.

Does anyone know what to do next?  Hitting the star key (which is the 
documented next thing) doesn't do a thing. . .

Thanks.

B.

If you have a unit that is v2.16, it is possible that it has been 
locked and is un-resettable.

See http://www.loligo.com/asterisk/cisco/ATA-186-guide.v20030628.txt

JT


At 1:01 PM -0500 7/24/03, Brian Capouch wrote:
>
>I am trying to do a "factory reset" of an ATA186 using the 
>widely-available instructions (basically dialing "FACTRESET#" on
the
>keypad while at the menu prompt).
>
>I have done this a number of times before with success, but on this 
>unit the lady spells out "P A S S W D" when I finish up the entry.
>
>Does anyone know what to do next?  Hitting the star key (which is 
>the documented next thing) doesn't do a thing. . .
>
>Thanks.
>
>B.

> -----Original Message-----
> From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-
> admin@lists.digium.com] On Behalf Of Brian Capouch
> Sent: Thursday, July 24, 2003 1:02 PM
> To: asterisk-users@lists.digium.com
> Subject: [Asterisk-Users] Changes to reset method for ATA186?
> 
> I am trying to do a "factory reset" of an ATA186 using the
> widely-available instructions (basically dialing "FACTRESET#" on
the
> keypad while at the menu prompt).
> 
> I have done this a number of times before with success, but on this
unit
> the lady spells out "P A S S W D" when I finish up the entry.
If you have somehow acquired your unit through Vonage or someone who
acquired it from Vonage, it may not be possible to reset the unit at
all. This seems to be what has happened here.

If the unit was taken out of service a while ago and it happens to have
an old version of the firmware prior to build 020514a, then there is an
exploit available that will allow you to access the configuration where
you can change the password and thereby reset the unit. Details are
here:

http://www.cisco.com/warp/public/707/ata186-password-disclosure.shtml
http://www.securityfocus.com/archive/1/271973

I haven't ever had to do the above, but I understand that it works.

This is a good note to others: if you purchase an ATA-186 from ebay or
another used source, make sure it can be reset and/or has the latest
version of the SIP firmware. Ask the seller to do a reset or something,
otherwise you may be throwing your money away!
> Does anyone know what to do next?  Hitting the star key (which is the
> documented next thing) doesn't do a thing. . .
Well, next, you'd enter the password followed by the star key... if you
knew the password, that is!

John