Hi all, How do I route calls based on the DID the incoming caller dials? I?d like someone calling a DID to by-pass the main menu prompt and dial the extension associated with that DID directly. Thanks Michael Rose, Jr. ? ? ?
Hello everyone. Here is what I am trying to do. Take an incoming call. Use the number dialed and querry a DB. I hear they call the number dialed the DNIS.. I would then like to send the info I obtain from the querried db to an agent who sees a screen pop at the same time the extension rings. The agent could be in the same physical location the PBX would be in or at a remote location. For agents on remote locations I would like to able to route/switch the call to their location and be able to send the call there via PSTN or via VOIP. Another question is if I where to take an incoming call and transfer it to someone outside of the PBX system does the tel company still think that call is coming into my PBX or does the call get "switched" directly to the 3rd party thus removing me from the loop? Is all this possible with Asterisk? Thank you all very much for your input. Cris.
----- Original Message ----- From: "Michael Rose" <asterisk@ebctech.com> To: <asterisk-users@lists.digium.com> Sent: Thursday, May 01, 2003 11:46 PM Subject: [Asterisk-Users] Routing calls by DID> Hi all, > > How do I route calls based on the DID the incoming caller dials? I'd like > someone calling a DID to by-pass the main menu prompt and dial theextension> associated with that DID directly.I drop my ISDN line in it's own context: isdn-inbound (but you can set a context for any incomming channel offcourse) Then in extensions.conf [isdn-inbound] exten => 1234,1,Dial(SIP/Tjardick) ;Callers who dialed 1234 ring Tjardick exten => s,1,GoTo(menu,s,1) ;Others goto the main menu Greetings, Tj