I cannot seem to make the directory work properly ( as I see it ). When I call directory with this setup and press the 3 letters, it locates the person and plays their name. When I hit '1' to call it hangs up without any fanfare or message on the console ( verbose 999 ) It doesn't play goodbye or anything, just a drop. What am I missing? TIA, Bill console... -- Accepting call from '4123673031' to '1529' on channel 1, span 4 == Accepting call on 'Zap/73-1' (4123673031) -- Executing Goto("Zap/73-1", "peoplesmain|s|1") in new stack -- Goto (peoplesmain,s,1) -- Executing Answer("Zap/73-1", "") in new stack -- Executing DigitTimeout("Zap/73-1", "5") in new stack -- Set Digit Timeout to 5 -- Executing ResponseTimeout("Zap/73-1", "10") in new stack -- Set Response Timeout to 10 -- Executing BackGround("Zap/73-1", "pm-afterhours") in new stack -- Playing 'pm-afterhours' -- Executing Directory("Zap/73-1", "default") in new stack == Parsing '/etc/asterisk/voicemail.conf': == Parsing '/etc/asterisk/voicemail.conf': Found -- Playing 'dir-intro' -- Playing '/var/spool/asterisk/vm/2605/greet' -- Hungup 'Zap/73-1' in voicemail.conf I have 2518=3333,Colleen Greco, 2666=3333,Bill Heckel,message at billheckel.com in a (very snipped) extensions.conf I have... [extensions] exten => 5,1,Directory,default exten => 5,2,Playback,Goodbye exten => 5,3,Hangup, include => castleext include => peoplesext [peoplesext] ; Colleen exten => 2518,1,Dial,Zap/42|15|t exten => 2518,2,Voicemail,u2518 exten => 2518,3,Goto,2999 exten => 2518,102,Voicemail,b2518 [castleext] ;Bill Heckel exten => 2666,1,Dial,Zap/1|15|t exten => 2666,2,Voicemail,u2666 exten => 2666,3,Goto,2999 exten => 2666,102,Voicemail,b2666