CentOS - Nov 2015 - Newbie alert

On Thu, November 26, 2015 12:30, John R Pierce wrote:
>
> how open is RH to bug fix submissions from non-customers?
>
> I got the impression most of their bug fixes were done internally by
> employees, a large part of which consists of backporting fixes from
> upstream FOSS projects.
>
This is my experience as well.  The only thing that RedHat has ever
done with my bug reports is point me to the upstream projects to have
it fixed/altered/added there.  They will however, occasionally accept
some nudges about updating software that the upstream project has
already released.


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On Fri, Nov 27, 2015 at 12:27:44PM -0500, James B. Byrne wrote:
> This is my experience as well.  The only thing that RedHat has ever
> done with my bug reports is point me to the upstream projects to have
> it fixed/altered/added there.  They will however, occasionally accept
> some nudges about updating software that the upstream project has
> already released.
I've seen them do better. I reported a bug in the LSI RAID
firmware/kernel code which required 100s of servers to
observe. They went back and forth with me a few times about
the fix, presumably because they couldn't make the bug
happen quickly on a server or two in their lab.

-- greg