asterisk users - Sep 2017 - ERROR during high volume MoH dialplan

On Thu, 31 Aug 2017, Joseph Smith wrote:
> So I am looking for a better way to allow several thousand callers to 
> listen to this IVR menu at the same time.
I'm thinking multiple hosts.

I'm not a fan of 4,000 eggs in one basket.

-- 
Thanks in advance,
-------------------------------------------------------------------------
Steve Edwards       sedwards at sedwards.com      Voice: +1-760-468-3867 PST
             https://www.linkedin.com/in/steve-edwards-4244281

>> On Thu, 31 Aug 2017, Joseph Smith wrote:
>> 
>> So I am looking for a better way to allow several thousand callers to
listen to this IVR menu at the same time.
> On 1/09/2017, at 7:10 AM, Steve Edwards <asterisk.org at
sedwards.com> wrote:
> 
> I'm thinking multiple hosts.
> 
> I'm not a fan of 4,000 eggs in one basket.

+1 for horizontal scaling as the best solution in this situation.

Pete

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Thanks for the feedback.

I do agree with having multiple smaller servers.  When I was first approached
with this task I mentioned as much.  However, the current desire is to work with
already existing hardware.  That is out of my hands at the moment unless it just
can't be done.  I will explore Freeswitch a bit soon to compare it as well.


I am struggling to find what the bottle neck is in this scenario.  Does anyone
have any advice on what that could be or on steps to discover it?   Do you think
that tasks are pooling up because of transcoding?  If so would it help to change
the codec that is being used?  I am not sure about the MoH but the audio files I
am using are gsm.


Thanks

Joseph


________________________________
From: asterisk-users-bounces at lists.digium.com <asterisk-users-bounces at
lists.digium.com> on behalf of Pete Mundy <pete at fiberphone.co.nz>
Sent: Thursday, August 31, 2017 2:42 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] ERROR during high volume MoH dialplan
>> On Thu, 31 Aug 2017, Joseph Smith wrote:
>>
>> So I am looking for a better way to allow several thousand callers to
listen to this IVR menu at the same time.
> On 1/09/2017, at 7:10 AM, Steve Edwards <asterisk.org at
sedwards.com> wrote:
>
> I'm thinking multiple hosts.
>
> I'm not a fan of 4,000 eggs in one basket.

+1 for horizontal scaling as the best solution in this situation.

Pete

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