asterisk users - Jan 2014 - Weird issue with Set(CALLERID(name)=string);

Hi folks,

We've been having a weird issue... It is happening more often in the last
few months...

Most inbound calls, we have in our dialplan before Queue():

Set(CALLERID(name)=${PARTNER}:0:${CALLERID(num)}:${UNIQUEID}:${CHANNEL});

So when the call rings a member, softphone will show this string ....

The issue is that sometimes the string showing in the softphone is not the
same. Its a string from a past call, in the latest case I've seen, from
about 40 days ago!!

User took a screenshot, I've searched for that uniqueid showing in
softphone in cdr, and that string was valid for a different call 40 days
ago!!


I searched full log, and Set() sets the correct string... I can't figure
why softphone shows a string from a past call !!

:(

Any hints ?
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On 16/01/14 10:47, Tiago Geada wrote:
> Hi folks,
>
> We've been having a weird issue... It is happening more often in the 
> last few months...
>
> Most inbound calls, we have in our dialplan before Queue():
>
> Set(CALLERID(name)=${PARTNER}:0:${CALLERID(num)}:${UNIQUEID}:${CHANNEL});
>
> So when the call rings a member, softphone will show this string ....
>
> The issue is that sometimes the string showing in the softphone is not 
> the same. Its a string from a past call, in the latest case I've seen, 
> from about 40 days ago!!
>
> User took a screenshot, I've searched for that uniqueid showing in 
> softphone in cdr, and that string was valid for a different call 40 
> days ago!!
>
>
> I searched full log, and Set() sets the correct string... I can't 
> figure why softphone shows a string from a past call !!
>
> :(
>
> Any hints ?
>
>
I would leave tcpdump running capturing port 5060 so you can load it 
onto wireshark and have a look at the sip headers. That will tell you if 
the SIP is incorrect or if its a problem with the client.
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