asterisk users - Oct 2013 - IVR integration with third party application Help wanted

Hi list,

I hope this isn't in error but if it is I apologize.

I have a small project request on hand where the clients want their
customers to be able to dial in to conduct business over the phone in a
completely automated manner. From my limited understanding this looks a lot
like a call center where one has to build some sort of proxy that
understands their business logic and that can report stuff back to asterisk
which then reports it back to the customer.
I have little or no understanding of AGI or related architecture,  I just
know how to setup asterisk as a call manager.
if anyone would be willing to help me out to understand what needs doing
i'd be very grateful.

Thanks for listening,  and hope to hear from you soon!
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On Sun, 20 Oct 2013, Notify Me wrote:
> I have a small project request on hand where the clients want their 
> customers to be able to dial in to conduct business over the phone in a 
> completely automated manner. From my limited understanding this looks a 
> lot like a call center where one has to build some sort of proxy that 
> understands their business logic and that can report stuff back to 
> asterisk which then reports it back to the customer.?
We need a lot more detail like what does 'conduct business over the phone 
in a completely automated manner' mean? Are customers calling in and 
ordering ink cartridges?

To me, 'build some sort of proxy that understands their business logic' 
does not sound like a 'small project.'

-- 
Thanks in advance,
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Steve Edwards       sedwards at sedwards.com      Voice: +1-760-468-3867 PST
Newline                                              Fax: +1-760-731-3000