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Nigel Smith

2013-Aug-02 08:07 UTC

[Dovecot] Mail being delivered but MUA showing empty inbox

Dovecot :? 2.0.19 (see config at http://pastebin.com/raw.php?i=KMaQ9Ccc)
Postfix :? 2.9.6 (see config at http://pastebin.com/raw.php?i=EEeevHfk)

I'm trying to get Dovecot and Postfix working on Ubuntu 12.04LTS but am not
having much luck.

The problem is that although mail gets delivered to the correct place, however
pointing a MUA of any description at Dovecot just yields a purportedly empty
inbox !

I will first demonstrate correct delivery of mail, then I will show MUA - domain
names changed to protect the innocent !

(1) Mail Delivery

Aug? 2 08:57:17 ukc-vm02-mx01 postfix/smtpd[2640]: connect from
unknown[192.168.199.198]
Aug? 2 08:57:39 ukc-vm02-mx01 postfix/smtpd[2640]: 76AB04470E:
client=unknown[192.168.199.198]
Aug? 2 08:57:47 ukc-vm02-mx01 postfix/cleanup[2644]: 76AB04470E:
message-id=<>
Aug? 2 08:57:47 ukc-vm02-mx01 postfix/qmgr[2093]: 76AB04470E: from=<an at
example.com>, size=208, nrcpt=1 (queue active)
Aug? 2 08:57:47 ukc-vm02-mx01 dovecot: lmtp(2192): Debug: none: root=, index=,
control=, inbox=, altAug? 2 08:57:47 ukc-vm02-mx01 dovecot: lmtp(2192): Connect
from local
Aug? 2 08:57:47 ukc-vm02-mx01 dovecot: lmtp(2192): Debug: auth input: test at
ops.example.com uid=1001 gid=1001 home=/srv/mail/ops.example.com/test/./
Aug? 2 08:57:47 ukc-vm02-mx01 dovecot: lmtp(2192, test at ops.example.com):
Debug: Effective uid=1001, gid=1001, home=/srv/mail/ops.example.com/test
Aug? 2 08:57:47 ukc-vm02-mx01 dovecot: lmtp(2192, test at ops.example.com):
Debug: maildir++: root=/srv/mail/ops.example.com/test, index=, control=,
inbox=/srv/mail/ops.example.com/test, altAug? 2 08:57:47 ukc-vm02-mx01 dovecot:
lmtp(2192, test at ops.example.com): ZH9VM3tm+1GQCAAAwf4bjw: msgid=unspecified:
saved mail to INBOX
Aug? 2 08:57:47 ukc-vm02-mx01 postfix/lmtp[2645]: 76AB04470E: to=<test at
ops.example.com>, relay=ukc-vm02-mx01.ops.example.com[private/dovecot-lmtp],
delay=24, delays=24/0.01/0/0.09, dsn=2.0.0, status=sent (250 2.0.0 <test at
ops.example.com> ZH9VM3tm+1GQCAAAwf4bjw Saved)
Aug? 2 08:57:47 ukc-vm02-mx01 dovecot: lmtp(2192): Disconnect from local: Client
quit (in reset)
Aug? 2 08:57:47 ukc-vm02-mx01 postfix/qmgr[2093]: 76AB04470E: removed
Aug? 2 08:57:48 ukc-vm02-mx01 postfix/smtpd[2640]: disconnect from
unknown[192.168.199.198]

The mail is correctly saved in the right place?..

# cat
/srv/mail/ops.ops.example.com/test/new/1375430267.M868397P2192.ukc-vm02-mx01\,S\=477\,W\=486
Return-Path: <an at example.com>
Delivered-To: <test at ops.ops.example.com>
Received: from ukc-vm02-mx01.ops.ops.example.com
??????? by ukc-vm02-mx01.ops.ops.example.com (Dovecot) with LMTP id
ZH9VM3tm+1GQCAAAwf4bjw
??????? for <test at ops.ops.example.com>; Fri, 02 Aug 2013 08:57:47 +0100
Received: from x (unknown [192.168.199.198])
??????? by ukc-vm02-mx01.ops.ops.example.com (Postfix) with ESMTP id 76AB04470E
??????? for <test at ops.ops.example.com>; Fri,? 2 Aug 2013 08:57:24 +0100
(BST)
Subject: test


(2) MUA


* OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE
AUTH=PLAIN] Dovecot ready.
a1 LOGIN test at ops.example.com test
a1 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT
SORT=DISPLAY THREAD=REFERENCES THREAD=REFS MULTIAPPEND UNSELECT CHILDREN
NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT
SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS] Logged in
a2 EXAMINE INBOX
* FLAGS (\Answered \Flagged \Deleted \Seen \Draft)
* OK [PERMANENTFLAGS ()] Read-only mailbox.
* 0 EXISTS
* 0 RECENT
* OK [UIDVALIDITY 1375424854] UIDs valid
* OK [UIDNEXT 1] Predicted next UID
* OK [HIGHESTMODSEQ 1] Highest
a2 OK [READ-ONLY] Select completed.
a3 LOGOUT
* BYE Logging out
a3 OK Logout completed.
closed

Stan Hoeppner

2013-Aug-02 08:21 UTC

head link

[Dovecot] Mail being delivered but MUA showing empty inbox

On 8/2/2013 3:07 AM, Nigel Smith wrote:> Dovecot :  2.0.19 (see config at http://pastebin.com/raw.php?i=KMaQ9Ccc)
> Postfix :  2.9.6 (see config at http://pastebin.com/raw.php?i=EEeevHfk)
> 
> I'm trying to get Dovecot and Postfix working on Ubuntu 12.04LTS but am
not having much luck.
> 
> The problem is that although mail gets delivered to the correct place,
however pointing a MUA of any description at Dovecot just yields a purportedly
empty inbox !
Probably a namespace issue.  The imap daemon is telling you there's not
new mail.  So wherever it's looking it sees no mail.  So either it's
looking in the wrong place, and the configuration isn't correct.  Error
logs will inform you about the latter, 'dovecot -n' about the former.
Show dovecot client connection and error logging, and dovecot -n.

-- 
Stan

> I will first demonstrate correct delivery of mail, then I will show MUA -
domain names changed to protect the innocent !
> 
> (1) Mail Delivery
> 
> Aug  2 08:57:17 ukc-vm02-mx01 postfix/smtpd[2640]: connect from
unknown[192.168.199.198]
> Aug  2 08:57:39 ukc-vm02-mx01 postfix/smtpd[2640]: 76AB04470E:
client=unknown[192.168.199.198]
> Aug  2 08:57:47 ukc-vm02-mx01 postfix/cleanup[2644]: 76AB04470E:
message-id=<>
> Aug  2 08:57:47 ukc-vm02-mx01 postfix/qmgr[2093]: 76AB04470E: from=<an
at example.com>, size=208, nrcpt=1 (queue active)
> Aug  2 08:57:47 ukc-vm02-mx01 dovecot: lmtp(2192): Debug: none: root=,
index=, control=, inbox=, alt> Aug  2 08:57:47 ukc-vm02-mx01 dovecot:
lmtp(2192): Connect from local
> Aug  2 08:57:47 ukc-vm02-mx01 dovecot: lmtp(2192): Debug: auth input: test
at ops.example.com uid=1001 gid=1001 home=/srv/mail/ops.example.com/test/./
> Aug  2 08:57:47 ukc-vm02-mx01 dovecot: lmtp(2192, test at ops.example.com):
Debug: Effective uid=1001, gid=1001, home=/srv/mail/ops.example.com/test
> Aug  2 08:57:47 ukc-vm02-mx01 dovecot: lmtp(2192, test at ops.example.com):
Debug: maildir++: root=/srv/mail/ops.example.com/test, index=, control=,
inbox=/srv/mail/ops.example.com/test, alt> Aug  2 08:57:47 ukc-vm02-mx01
dovecot: lmtp(2192, test at ops.example.com): ZH9VM3tm+1GQCAAAwf4bjw:
msgid=unspecified: saved mail to INBOX
> Aug  2 08:57:47 ukc-vm02-mx01 postfix/lmtp[2645]: 76AB04470E: to=<test
at ops.example.com>,
relay=ukc-vm02-mx01.ops.example.com[private/dovecot-lmtp], delay=24,
delays=24/0.01/0/0.09, dsn=2.0.0, status=sent (250 2.0.0 <test at
ops.example.com> ZH9VM3tm+1GQCAAAwf4bjw Saved)
> Aug  2 08:57:47 ukc-vm02-mx01 dovecot: lmtp(2192): Disconnect from local:
Client quit (in reset)
> Aug  2 08:57:47 ukc-vm02-mx01 postfix/qmgr[2093]: 76AB04470E: removed
> Aug  2 08:57:48 ukc-vm02-mx01 postfix/smtpd[2640]: disconnect from
unknown[192.168.199.198]
> 
> The mail is correctly saved in the right place?..
> 
> # cat
/srv/mail/ops.ops.example.com/test/new/1375430267.M868397P2192.ukc-vm02-mx01\,S\=477\,W\=486
> Return-Path: <an at example.com>
> Delivered-To: <test at ops.ops.example.com>
> Received: from ukc-vm02-mx01.ops.ops.example.com
>         by ukc-vm02-mx01.ops.ops.example.com (Dovecot) with LMTP id
ZH9VM3tm+1GQCAAAwf4bjw
>         for <test at ops.ops.example.com>; Fri, 02 Aug 2013 08:57:47
+0100
> Received: from x (unknown [192.168.199.198])
>         by ukc-vm02-mx01.ops.ops.example.com (Postfix) with ESMTP id
76AB04470E
>         for <test at ops.ops.example.com>; Fri,  2 Aug 2013 08:57:24
+0100 (BST)
> Subject: test
> 
> 
> (2) MUA
> 
> 
> * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE
AUTH=PLAIN] Dovecot ready.
> a1 LOGIN test at ops.example.com test
> a1 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE
SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS MULTIAPPEND UNSELECT CHILDREN
NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT
SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS] Logged in
> a2 EXAMINE INBOX
> * FLAGS (\Answered \Flagged \Deleted \Seen \Draft)
> * OK [PERMANENTFLAGS ()] Read-only mailbox.
> * 0 EXISTS
> * 0 RECENT
> * OK [UIDVALIDITY 1375424854] UIDs valid
> * OK [UIDNEXT 1] Predicted next UID
> * OK [HIGHESTMODSEQ 1] Highest
> a2 OK [READ-ONLY] Select completed.
> a3 LOGOUT
> * BYE Logging out
> a3 OK Logout completed.
> closed
>

Nigel Smith

2013-Aug-02 13:45 UTC

head link

[Dovecot] Mail being delivered but MUA showing empty inbox

> You should take this discussion off list.

Tell me Dem.... which part of my original question was not fit for the list ??
It was a perfectly valid technical question relating to Dovecot, and according
to the description of the mailing list "This is the main list for
requesting help with Dovecot or talking about
it in general"

So I was "requesting help" with Dovecot, and everyone else is
perfectly within their rights to "talk about it".

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