I'm wondering if any other Asterisk users have a recommendation for a reliable SIP Trunk provider that supports Asterisk and offers decent support. I've worked with Coredial, Broadvox, and Broadvoice and have had some bad experiences with each of these providers. Broadvoice offers low cost service, however I have constant issues with Broadvoice blocking my customers due to Asterisk "registering too often". Support either does not respond to e-mails, hangs up on phone calls, or gives me the "we don't support Asterisk and we can use your account no problem using the SIP phone on our desk" line. Coredial resigned me into a two year agreement after making a change to my SIP trunk configuration without my knowledge, then demanded two years of the full monthly charge when I tried to cancel over a dispute regarding services that I did not order. Check out coredialhorrorstory.com for the whole story. While the service is decent, the customer service leaves much to be desired. Broadvox has been the best provider that I have found so far, however I initially had a lot of issues with sales quoting a product which could not be provisioned and also not being able to deliver service on a timely schedule. I also was given the run around by customer service recently on a simple request to add a DID number to an account. Thanks for your input! -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20120315/44267107/attachment.htm>
You might check flowroute. We have been with them for over a year now and have been spot on with service and support. www.flowroute.com and they are one of the cheapest providers we have found for our needs. Regards, James Miller Agent Black Web Hosting "I see blindness, not as a disability, but more of an ability. And Sight actually, more of a disability because some people with sight tend to judge others by what they see on the outside, whereas I don't see that. I just see that which is in a person." Patrick Henry Hughes, Louisville Kentucky,2008 On Thu, Mar 15, 2012 at 11:45, Jake Wicke <jake at nxtphase.net> wrote:> I'm wondering if any other Asterisk users have a recommendation for a > reliable SIP Trunk provider that supports Asterisk and offers decent > support. > > I've worked with Coredial, Broadvox, and Broadvoice and have had some bad > experiences with each of these providers. > > Broadvoice offers low cost service, however I have constant issues with > Broadvoice blocking my customers due to Asterisk "registering too often". > Support either does not respond to e-mails, hangs up on phone calls, or > gives me the "we don't support Asterisk and we can use your account no > problem using the SIP phone on our desk" line. > > Coredial resigned me into a two year agreement after making a change to my > SIP trunk configuration without my knowledge, then demanded two years of > the full monthly charge when I tried to cancel over a dispute regarding > services that I did not order. Check out coredialhorrorstory.com for the > whole story. While the service is decent, the customer service leaves much > to be desired. > > Broadvox has been the best provider that I have found so far, however I > initially had a lot of issues with sales quoting a product which could not > be provisioned and also not being able to deliver service on a timely > schedule. I also was given the run around by customer service recently on > a simple request to add a DID number to an account. > > Thanks for your input! > > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20120315/4f2ec10f/attachment.htm>
I've had pretty good experience with VoicePulse. From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jake Wicke Sent: Thursday, March 15, 2012 10:46 AM To: asterisk-users at lists.digium.com Subject: [asterisk-users] Reliable SIP Trunk Provider I'm wondering if any other Asterisk users have a recommendation for a reliable SIP Trunk provider that supports Asterisk and offers decent support. I've worked with Coredial, Broadvox, and Broadvoice and have had some bad experiences with each of these providers. Broadvoice offers low cost service, however I have constant issues with Broadvoice blocking my customers due to Asterisk "registering too often". Support either does not respond to e-mails, hangs up on phone calls, or gives me the "we don't support Asterisk and we can use your account no problem using the SIP phone on our desk" line. Coredial resigned me into a two year agreement after making a change to my SIP trunk configuration without my knowledge, then demanded two years of the full monthly charge when I tried to cancel over a dispute regarding services that I did not order. Check out coredialhorrorstory.com for the whole story. While the service is decent, the customer service leaves much to be desired. Broadvox has been the best provider that I have found so far, however I initially had a lot of issues with sales quoting a product which could not be provisioned and also not being able to deliver service on a timely schedule. I also was given the run around by customer service recently on a simple request to add a DID number to an account. Thanks for your input! -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20120315/2a47a799/attachment.htm>
On 15/3/12 3:45 pm, Jake Wicke wrote:> I'm wondering if any other Asterisk users have a recommendation for a reliable SIP Trunk provider that supports Asterisk and offers decent support.You should probably let the list know what region/country you're in, as you'll want to be as "close" (i.e. low latency) to your trunk provider as possible. <shameless plug>If you're in the UK, we (Minotaur IT) are a SIP trunk provider, and I'd like to think we support Asterisk and offer decent support :-) </shameless plug> Kind regards, Chris -- This email is made from 100% recycled electrons
I'm a fan of Vitelity. They are no-frills, but they work well for my very low usage. I think their web portal is ugly, not all that intuitive, but it does work. I've been with them since early 2006 for my few low usage DIDs. -----Original Message----- From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jake Wicke Sent: Thursday, March 15, 2012 11:46 AM To: asterisk-users at lists.digium.com Subject: [asterisk-users] Reliable SIP Trunk Provider I'm wondering if any other Asterisk users have a recommendation for a reliable SIP Trunk provider that supports Asterisk and offers decent support. I've worked with Coredial, Broadvox, and Broadvoice and have had some bad experiences with each of these providers. Broadvoice offers low cost service, however I have constant issues with Broadvoice blocking my customers due to Asterisk "registering too often". Support either does not respond to e-mails, hangs up on phone calls, or gives me the "we don't support Asterisk and we can use your account no problem using the SIP phone on our desk" line. Coredial resigned me into a two year agreement after making a change to my SIP trunk configuration without my knowledge, then demanded two years of the full monthly charge when I tried to cancel over a dispute regarding services that I did not order. Check out coredialhorrorstory.com for the whole story. While the service is decent, the customer service leaves much to be desired. Broadvox has been the best provider that I have found so far, however I initially had a lot of issues with sales quoting a product which could not be provisioned and also not being able to deliver service on a timely schedule. I also was given the run around by customer service recently on a simple request to add a DID number to an account. Thanks for your input!
I have been using bandwidth.com since 2006 and have no problems at all. They do not support t38 but have free local termination in a lot of US cities. Tech support is good and they do support asterisk. Jonn On 03/15/2012 10:45 AM, Jake Wicke wrote:> I'm wondering if any other Asterisk users have a recommendation for a > reliable SIP Trunk provider that supports Asterisk and offers decent > support. > I've worked with Coredial, Broadvox, and Broadvoice and have had some > bad experiences with each of these providers. > Broadvoice offers low cost service, however I have constant issues > with Broadvoice blocking my customers due to Asterisk "registering too > often". Support either does not respond to e-mails, hangs up on phone > calls, or gives me the "we don't support Asterisk and we can use your > account no problem using the SIP phone on our desk" line. > Coredial resigned me into a two year agreement after making a change > to my SIP trunk configuration without my knowledge, then demanded two > years of the full monthly charge when I tried to cancel over a dispute > regarding services that I did not order. Check out > coredialhorrorstory.com for the whole story. While the service is > decent, the customer service leaves much to be desired. > Broadvox has been the best provider that I have found so far, however > I initially had a lot of issues with sales quoting a product which > could not be provisioned and also not being able to deliver service on > a timely schedule. I also was given the run around by customer > service recently on a simple request to add a DID number to an account. > Thanks for your input! > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users
Jake Wicke wrote:> I'm wondering if any other Asterisk users have a recommendation for a > reliable SIP Trunk provider that supports Asterisk and offers decent > support. > > I've worked with Coredial, Broadvox, and Broadvoice and have had some bad > experiences with each of these providers. >I'm going to assume that you're in the US, since those 3 providers are all based here. I can highly recommend XO Communications. http://www.xo.com/ We currently have 35 SIP trunks with them and will be adding more. Our corp office is on a DS3 SIP trunk with 500 DID's and our stores are on a T1 SIP trunk with 100 DID's. They have several levels of support. We use their upper level support called SNA (I forget what it stands for), which gives us direct access to their upper level engineers when needed. Their front line support people that I deal with are very good and may be VoIP engineers themselves. Ron Bergin Network Operations Administrator Fry's Electronics Inc.
I had many of the same problems with sip station. If you just need sip termination, Check out flow route. The service just seems to work properly for me, and they respond to tickets. You can open up new cases through their site. On Mar 15, 2012 11:48 AM, "Jake Wicke" <jake at nxtphase.net> wrote:> I'm wondering if any other Asterisk users have a recommendation for a > reliable SIP Trunk provider that supports Asterisk and offers decent > support. > > I've worked with Coredial, Broadvox, and Broadvoice and have had some bad > experiences with each of these providers. > > Broadvoice offers low cost service, however I have constant issues with > Broadvoice blocking my customers due to Asterisk "registering too often". > Support either does not respond to e-mails, hangs up on phone calls, or > gives me the "we don't support Asterisk and we can use your account no > problem using the SIP phone on our desk" line. > > Coredial resigned me into a two year agreement after making a change to my > SIP trunk configuration without my knowledge, then demanded two years of > the full monthly charge when I tried to cancel over a dispute regarding > services that I did not order. Check out coredialhorrorstory.com for the > whole story. While the service is decent, the customer service leaves much > to be desired. > > Broadvox has been the best provider that I have found so far, however I > initially had a lot of issues with sales quoting a product which could not > be provisioned and also not being able to deliver service on a timely > schedule. I also was given the run around by customer service recently on > a simple request to add a DID number to an account. > > Thanks for your input! > > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20120316/fa9d8ffd/attachment.htm>