samba - Jan 2005 - Isolated printer problem

Hi all,

I've got one printer on our network where the drivers have to be installed 
locally.  This has been a pain in the butt so far, and today is no different.  
I've got 10 users using this printer on Windows 2000.  They are all 
administrators on their local machines.  I installed the printer on each of 
their systems by browsing to \\server\, opening the Printers folder, 
right-clicking the printer, and clicking Install.  I get asked if I want to 
use the local driver, I say yes.  The driver installs, and on 9 out of the 10 
computers all is well.  On the 10th computer, the user can print to the 
printer just fine, but cannot see any jobs in the queue.  His jobs are 
visible to other users, but he can't see anyone's jobs.  Another odd 
side-effect on his computer is that he cannot change any of the "Printing 
Defaults" such as whether the job starts printing before it has finished 
spooling.  He just gets an error that says "Settings could not be
changed."
I would expect him to get such an error if he is using a driver installed on 
the server, but not if he used a driver from his local system, and he is an 
administrator.

Sorry if this is a simple one but I haven't seen it before.

Misty

On Tuesday 04 January 2005 14:43, Misty Stanley-Jones
wrote:
> Hi all,
>
> I've got one printer on our network where the drivers have to be
installed
> locally.  This has been a pain in the butt so far, and today is no
> different. I've got 10 users using this printer on Windows 2000.  They
are
> all administrators on their local machines.  I installed the printer on
> each of their systems by browsing to \\server\, opening the Printers
> folder, right-clicking the printer, and clicking Install.  I get asked if I
> want to use the local driver, I say yes.  The driver installs, and on 9 out
> of the 10 computers all is well.  On the 10th computer, the user can print
> to the printer just fine, but cannot see any jobs in the queue.  His jobs
> are visible to other users, but he can't see anyone's jobs. 
Another odd
> side-effect on his computer is that he cannot change any of the
"Printing
> Defaults" such as whether the job starts printing before it has
finished
> spooling.  He just gets an error that says "Settings could not be
changed."
> I would expect him to get such an error if he is using a driver installed
> on the server, but not if he used a driver from his local system, and he is
> an administrator.
>
> Sorry if this is a simple one but I haven't seen it before.
Is the 10th user a manager of the "printer operators" group?

At "log level = 5" what do the logs for that 10th machine show has
happened. I
suspect you will find your answer there.

	log level = 5
	max log size = 0
	log file = /var/log/samba/%m

Note: %m gets expanded to the name of the workstation.

- John T.
-- 
John H Terpstra
Samba-Team Member
Phone: +1 (650) 580-8668

Author:
The Official Samba-3 HOWTO & Reference Guide, ISBN: 0131453556
Samba-3 by Example, ISBN: 0131472216
Hardening Linux, ISBN: 0072254971
Other books in production.