asterisk users - Nov 2009 - Polycom 500 format file system on every reboot

I have one client that is telling me that their Polycom 500's format the
file system every time they reboot, and also that they are unable to make
changes locally on the phone itself, only via the config files.  If the
config file is not available when they try to boot the phone, then they
receive an error about not being able to find the config file and then the
phone will not boot up.  Has anyone seen anything like this before?

-- 
Thanks,
--Warren Selby
http://www.selbytech.com
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Hi Warren -
> I have one client that is telling me that their Polycom 500's format
the
> file system every time they reboot, and also that they are unable to make
> changes locally on the phone itself, only via the config files.? If the
> config file is not available when they try to boot the phone, then they
> receive an error about not being able to find the config file and then the
> phone will not boot up.? Has anyone seen anything like this before?
Yes, I've seen this on a number of 500's running very recent versions
of the firmware and bootrom.  It only seems to affect a small number
of the 500's I've worked with, though.  Many of them are fine.  It
hasn't been a big deal for anybody as I always do provisioning through
FTP, and the phones rarely need to be rebooted.

I'm trying desperately to get rid of all the 500's I have out in
service.  Just so many bugs on them.


- Noah