asterisk users - Feb 2008 - Polycom - Buddy Watch not a choice when adding Speed Dial

Hello,

On our Polycom phones we can not activate the Buddy Watch feature.

When you add or edit a contact, the list ends at "Auto Divert".....I
know it
is the end of the list b/c the down arrow on the right side of the screen
disappears when I get to Auto Divert.

When I add <bw>1</bw> manually to the speed dial file it doesn't
change
anything.

The buttons work well for a speed dial.

The icon next the speed dial is 10 dots, in the shape of a keypad.

Anyone else experience this?

Thanks,
Thermal
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On Feb 1, 2008 3:53 PM, Thermal Wetland <thermalwetland at gmail.com>
wrote:
> Hello,
>
> On our Polycom phones we can not activate the Buddy Watch feature.
>
> When you add or edit a contact, the list ends at "Auto
Divert".....I know
> it is the end of the list b/c the down arrow on the right side of the
screen
> disappears when I get to Auto Divert.
>
> When I add <bw>1</bw> manually to the speed dial file it
doesn't change
> anything.
>
> The buttons work well for a speed dial.
>
> The icon next the speed dial is 10 dots, in the shape of a keypad.
>
> Anyone else experience this?
>
> Thanks,
> Thermal
>

Check your sip.cfg for the line:
feature.1.name="presence" feature.1.enabled="1"

I would imagine that you have enabled="0"

-Matt
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>
>
> Check your sip.cfg for the line:
> feature.1.name="presence" feature.1.enabled="1"
>
> I would imagine that you have enabled="0"
>
That was it!

Thanks  - Thermal
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