asterisk users - Jul 2007 - Asterisk Vm functionality question

Going over the needs of any PBX that replaces our current system
(working toward Asterisk) and have VM functionality question.

 

Currently when someone leaves a voice mail for a sales person (Who is in
the field) the system takes the VM and then in turn dials over a POTS
line and pages the sales person notifying them of a VM (Does not deliver
the message-just notifies)

 

Is this possible with Asterisk? 

 

14 Channel PRI straight into a Sangoma T1/E1 card


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Yes it's possible.

 

It's also possible to have Asterisk try and find the person in the field
and either connect the call or deliver the message.

 

--

Eric Chamberlain, CISSP

Chief Technical Officer

Voxilla - http://voxilla.com/

 

  _____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of James R.
Stevens
Sent: Wednesday, July 25, 2007 10:21 AM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] Asterisk Vm functionality question

 

Going over the needs of any PBX that replaces our current system
(working toward Asterisk) and have VM functionality question.

 

Currently when someone leaves a voice mail for a sales person (Who is in
the field) the system takes the VM and then in turn dials over a POTS
line and pages the sales person notifying them of a VM (Does not deliver
the message-just notifies)

 

Is this possible with Asterisk? 

 

14 Channel PRI straight into a Sangoma T1/E1 card


-- 
This message has been scanned for viruses and 
dangerous content by  <http://www.athensdistributing.com/> Athens
Hyperion Scanner, and is 
believed to be clean. 


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On 7/25/07, James R. Stevens <jstevens at athensdistributing.com>
wrote:
>
>  Going over the needs of any PBX that replaces our current system (working
> toward Asterisk) and have VM functionality question.
>
> Currently when someone leaves a voice mail for a sales person (Who is in
> the field) the system takes the VM and then in turn dials over a POTS line
> and pages the sales person notifying them of a VM (Does not deliver the
> message-just notifies)
>
>  Is this possible with Asterisk?
>

Yes but usually we find better solutions for people if we know what is the
motive behind it :) Throw away the old system and the old way of doing
things.

If your salesforce has GSM mobiles you can replace the provider's voicemail
with Asterisk voicemail (for both the mobile & desk phones) and even use the
mobile's MWI. If your salesforce uses smartphones you can just integrate
their voicemail with it. For example I get all the voice messages to my
email which is pushed to my Windows Mobile 5 device and I can listen to the
WAV attachments no matter where I am. Working on integrating it on the
backend with IMAP so that no matter where you read messages from they are
all marked as read and all the MWI turn off (imagine you listen to the
voicemail on your mobile via email and the VMWI on both the mobile and the
desk phone turn off).

Phone alerts seem antiquated but maybe you have good reason to do so. Either
way with a very simple script you can do what you desire. Its the
"externnotify" option.
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Andrew,

 

Could you elaborate on how you configure the MWI of the mobile device to
use asterisk voicemail?

 

--

Eric Chamberlain, CISSP

Chief Technical Officer

Voxilla - http://voxilla.com/



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