asterisk users - Jul 2007 - Call still in queue after Reject Signal

Hi,

I have a queue with maxlen=1, and when i make a call, the call enters 
into the queue,
but he doesn't exit from it after a reject signal received from the 
agent?? 
please, have you any idea how to remove calls after a reject signal???????

Thanks.

Rachid

rachid wrote:
> Hi,
>
> I have a queue with maxlen=1, and when i make a call, the call enters 
> into the queue,
> but he doesn't exit from it after a reject signal received from the 
> agent?? 
> please, have you any idea how to remove calls after a reject signal???????
>
> Thanks.
>
> Rachid
>
>
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Hi Rachid,

Could you post some more information such as the dial plain before the 
call enters the queue. For example, are you trying to have them fall out 
of the one queue and move on to say another queue?  maxlen=1 will only 
allow 1 call into the queue, it does not control, at least from the 
notes I have, what happens if the call is rejected.

-Kevin

Hi kevin,

My problem it's i can't remove a caller  from  queue.

I defined a queue wich can accept only one call, and i have agent on 
this queue,
my agent send a busy signal if he is on communication, and i want that 
asterisk
remove new incoming call from the queue if the agent is busy (execute 
the next extension of dial plan).

dialplan:

exten=>888,1,Queue(mqueue)
exten=>888,2,Voicemail(888)

If the agent takes a first call, he send a busy signal to the other 
callers, Asterisk recieves the busy but he
doesn't execute the next extension of dial plan.

Have you eny idea to say to Asterisk to execute the next extesion if he 
recieve a busy signal?.

Thanks.