asterisk users - May 2007 - How do I do this in Asterisk?

Hi all,
I have created a menu from which the caller can select several options such as
being transfered to our phones and my mobile phone, meetme, etc. If the caller
press an invalid option i have set it to play a message like invalid choice
please try again. If the caller make three invalid choices i want the call to be
disconnected. what is the best way of doing that?
And finally i have set up an extention to which it is possible to record a
message but i then want to be able to specify what number the message should be
plaied for after recording is finished. Many thanks for all your help,
Christian
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Hi Christian,
 
Increase a variable in the menu loop, or exactly in the "t" and
"i"
extensions like this :
 
exten => s,1,Wait(3)
exten => s,n,Answer()
exten => s,n,Set(LoopStep=1)
exten => s,n,Set(TIMEOUT(digit)=3) 
exten => s,n,Set(TIMEOUT(response)=10)
exten => s,n,Wait(1)
exten => s,n(menurestart),Background(your_announce)
exten => s,n,WaitExten(5)
 
exten => 1,1,GoTo(your_menu_context,1,1)
 
exten => 2,1,GoTo(your_menu_context,2,1)
 
exten => 3,1,GoTo(your_menu_context,3,1)
 
exten => t,1,Playback(im-sorry)
exten => t,n,Set(LoopStep=$[${LoopStep} + 1])
exten => t,n,GoToIf($[${LoopStep} > 3]?disconnect)
exten => t,n,GoTo(s,menurestart)
exten => t,n(disconnect),Hangup()
 
exten => i,1,Playback(im-sorry)
exten => t,n,Set(LoopStep=$[${LoopStep} + 1])
exten => t,n,GoToIf($[${LoopStep} > 3]?disconnect)
exten => t,n,GoTo(s,menurestart)
exten => t,n(disconnect),Hangup()
 
exten => h,1,NoOp(the caller has hung up)
 
I hope that can help and to have not introduced mistakes  ;-)
 
Best Regards,
Francois BERGERET,
France.
 

-----Message d'origine-----
De : asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] De la part de Christian
Envoy? : mardi 1 mai 2007 18:18
? : asterisk-users@lists.digium.com
Objet : [asterisk-users] How do I do this in Asterisk?


Hi all,
I have created a menu from which the caller can select several options such
as being transfered to our phones and my mobile phone, meetme, etc. If the
caller press an invalid option i have set it to play a message like invalid
choice please try again. If the caller make three invalid choices i want the
call to be disconnected. what is the best way of doing that?
And finally i have set up an extention to which it is possible to record a
message but i then want to be able to specify what number the message should
be plaied for after recording is finished. Many thanks for all your help,
Christian  

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Hello

 

I am sure someone has done this and I know I have read about answering
extensions before. I just can't find where I read it.

 

What I would like to do is simple in theory. If one of my queues is
ringing I would like to be able to dial an extension which immediately
connects me to the next person in line - essentially answering the
queue. 

 

We have a large lobby, but only a couple of the phones are logged in to
the queue. We can hear them ring and would like an easy way to answer it
without logging in to the queue.

 

If anyone has any ideas or places I can look that would be great. Let me
know if you need more info.

--
Thanks, 
  Brandon Comouche

 

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Stick the lobby phones into a call group and put your other phones in that
pickup group. Then you can hit *8 to pick up those calls (or, if you have speed
dial/BLF/softkeys, program one of those as *8 for an immediately accessible
button).

In sip.conf for the lobby phones:
callgroup=1

in sip.conf for the other phones:
pickupgroup=1

Regards,

Chris
-- 
C.M. Bagnall, Director, Minotaur I.T. Limited
For full contact details visit http://www.minotaur.it/chris.html
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