asterisk users - Mar 2007 - Looking for a terminations provider (carrier grade)

We've been using RNK Telecom for terminations for our SIP service, but their
billing is questionable, they've been in breach of contract multiple times,
and when I brought it to their attention, Russ Man, our 'friendly'
account
manager told me, and I quote "If you are having that much of a
problem..please
find another carrier."

With customer service like that, I've no doubt we could do better, but,
while
I have a few ideas in mind, I'd like to hear overall experience with some of
the carrier-grade providers. 

We're looking for several things: 

-Quality connections globally (we provide global service to our customers)
-Ease of integration
-Good rates
-Excellent customer service (although, compared to RNK, if they have a trained
monkey working the phones, they can probably impress us)
-Flexible/no contracts


Any and all experience you have would be good to hear. I've posted this on
both users and biz as I expect to hear more user testimonials from the users
list and more biz proposals from the biz list. If you want to offer your own
services, please do it in a private email so as not to clutter the lists. 

N.

| -----Original Message-----
| From: asterisk-users-bounces@lists.digium.com 
| [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of sip
| Sent: Thursday, 22 March 2007 7:38 AM
| To: asterisk-biz@lists.digium.com
| Cc: asterisk-users@lists.digium.com
| Subject: [asterisk-users] Looking for a terminations provider 
| (carrier grade)

| I've posted this on both users and biz as I expect to hear more 
| user testimonials from the users list and more biz proposals 
| from the biz list.

  And not because you have so little regard for the rules / guidelines that
go with posting in these forums? This is not the "termination
providers'
users" list - it's the "Asterisk users" one ;-)

| If you want to offer your own services, 
| please do it in a private email so as not to clutter the lists. 

  Too late :-/

Cheers,
 Mattt.
 
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