asterisk users - Feb 2007 - Agents busy in queue

I need some help with a problem which I'm facing with Asterisk 1.4 final
release. I'm using static agents in a queue. Sometimes when an agent answers
a call in queue and then releases it, the status for that agent in the queue
remains busy where as there is not channel associated to that SIP client.
For furthur calls in that queue that particular agent receives no more calls
unless you unregister and then register that SIP client. This is occuring
very regularly.

Any one with a solution or idea??

Thanks,
Kashif.
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Are you using attended transfers?

PaulH

On Tue, 2007-02-20 at 15:37 +0500, Kashif Anwar wrote:
> I need some help with a problem which I'm facing with Asterisk 1.4
> final release. I'm using static agents in a queue. Sometimes when an
> agent answers a call in queue and then releases it, the status for
> that agent in the queue remains busy where as there is not channel
> associated to that SIP client. For furthur calls in that queue that
> particular agent receives no more calls unless you unregister and then
> register that SIP client. This is occuring very regularly. 
> 
> Any one with a solution or idea??
> 
> Thanks,
> Kashif.
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