asterisk users - Feb 2006 - Re: Polycom Default Ring Volume [OT]

>Kind of OT here, but just out of curiosity, how do you email them?  Do
>you have an actual address, or do you just use the form on their web
>site?  I've sent a bunch of requests via that form, and even though it
>says I should receive a response, I never have.  I've tried going
>through a couple of resellers, too, and haven't gotten anything. 
I'm
>hoping you have some more direct (and effective!) means.
I've contact Polycom via their web form and they emailed me back around 2
days later.  We've purchased all of our phones via authorized resellers. 
Dunno if that makes a difference or not.

My question was about the button programability and their response was
that the manual was incorrect.  You can not program buttons to have
extended functionality.  You can only reprogram "hard" functions like
ArrowUp or DoNotDisturb, not "soft" functions like SpeedDial.  They
will
be removing those references in the next revision of the manual.

Guys, I think this might help everybody that has polycom phones.

Polycom never answered my email but after some testing I found the settings
to control default volumes after reboot:

For configuring the speakerphone volume after a phone restart (default
volume) you need to set in sip.cfg:
voice.gain.rx.digital.chassis="X" X been the default volume -15, -9
... 0...
9...15  in 3 intervals

For configuring the ring volume after a phone restart (default volume) you
need to set in sip.cfg:
voice.gain.rx.digital.ringer="X" 
X been the default volume -30, -27 ... 0 in -3 intervals

For configuring the handset volume after a phone restart (default volume)
you need to set in sip.cfg:
voice.gain.rx.digital.handset="X"
X been the default volume -30, -27 ... 0 in -3 intervals

Hope this helps guys....


|-----Original Message-----
|From: asterisk-users-bounces@lists.digium.com 
|[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of 
|Henry Kwan
|Sent: Tuesday, February 28, 2006 1:43 PM
|To: asterisk-users@lists.digium.com
|Subject: Re: [Asterisk-Users] Re: Polycom Default Ring Volume [OT]
|
|>Kind of OT here, but just out of curiosity, how do you email 
|them?  Do 
|>you have an actual address, or do you just use the form on their web 
|>site?  I've sent a bunch of requests via that form, and even 
|though it 
|>says I should receive a response, I never have.  I've tried going 
|>through a couple of resellers, too, and haven't gotten anything. 
I'm
|>hoping you have some more direct (and effective!) means.
|
|I've contact Polycom via their web form and they emailed me 
|back around 2 days later.  We've purchased all of our phones 
|via authorized resellers. 
|Dunno if that makes a difference or not.
|
|My question was about the button programability and their 
|response was that the manual was incorrect.  You can not 
|program buttons to have extended functionality.  You can only 
|reprogram "hard" functions like ArrowUp or DoNotDisturb, not 
|"soft" functions like SpeedDial.  They will be removing those 
|references in the next revision of the manual.
|
|
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