Hello Everyone! I'm wondering if the following is possible with asterisk... What i'm trying to do is find a program or a solution that can help me set appointments for a delivery company... the program should call a person asking them if the following time is suitable for a delivery... if they agree, they press one and the system logs it... if they don't agree they press two, etc... Also, another thing the system would do, would be to call the person and ask them a couple of questions and have them rate the service by pressing 1, 2, 3, etc... If anybody can point me in the right direction, it would be highly appreciated... Thanks!
Yes, its possible and not too difficult. You can start here to see what you can do with Call Files: http://www.voip-info.org/tiki-index.php?page=Asterisk+auto-dial+out And a simple example of this in action is the perl wake up call application: http://www.voip-info.org/tiki-index.php?page=Asterisk+tips+wake-up Good luck! Tim jr@kahari.com wrote:> Hello Everyone! > > I'm wondering if the following is possible with asterisk... > > What i'm trying to do is find a program or a solution that can help me > set > appointments for a delivery company... > > the program should call a person asking them if the following time is > suitable > for a delivery... if they agree, they press one and the system logs > it... if > they don't agree they press two, etc... > > Also, another thing the system would do, would be to call the person > and ask > them a couple of questions and have them rate the service by pressing > 1, 2, 3, > etc... > > If anybody can point me in the right direction, it would be highly > appreciated... > > Thanks! > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users
Yes, you could do that with Asterisk and Cepstral/Festival. -Jonathan -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of jr@kahari.com Sent: Thursday, August 11, 2005 6:36 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] is this possible with asterisk? Hello Everyone! I'm wondering if the following is possible with asterisk... What i'm trying to do is find a program or a solution that can help me set appointments for a delivery company... the program should call a person asking them if the following time is suitable for a delivery... if they agree, they press one and the system logs it... if they don't agree they press two, etc... Also, another thing the system would do, would be to call the person and ask them a couple of questions and have them rate the service by pressing 1, 2, 3, etc... If anybody can point me in the right direction, it would be highly appreciated... Thanks! _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Hi, I do not know of an existing application which does this out of the box. But what you want should be 'simple' to implement with AGI script(s). You need to have some programming knowledge and knowledge of AGI though. For the auto dial out there is already info on the site: http://www.voip-info.org/tiki-index.php?page=Asterisk+auto-dial+out So you have to define a context which takes care for the questions and user feedback and log them, probably AGI will help here too. Good luck Michel Koenen -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of jr@kahari.com Sent: Thursday, August 11, 2005 6:36 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] is this possible with asterisk? Hello Everyone! I'm wondering if the following is possible with asterisk... What i'm trying to do is find a program or a solution that can help me set appointments for a delivery company... the program should call a person asking them if the following time is suitable for a delivery... if they agree, they press one and the system logs it... if they don't agree they press two, etc... Also, another thing the system would do, would be to call the person and ask them a couple of questions and have them rate the service by pressing 1, 2, 3, etc... If anybody can point me in the right direction, it would be highly appreciated... Thanks!