We have Polycom IP500's, and just starting recently (after the broadvoice patch I might add) after about 1-2 days these phones ring, and answer, but we get no audio on the phones. The caller can hear us, but we cannot hear the caller. Its happened 4-5 times and is only intermittent. No errors on the console, using g.711u. Any ideas? Tim Jackson Network Engineer Angelina County, Texas (936)639-4827x101 office (936)414-6723 mobile -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20041122/a2db57b5/attachment.htm
I'm having the same issue right now with new IP600's, If I find the answer I will post it. _____ From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Tim Jackson Sent: Monday, November 22, 2004 3:32 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Polycom Problems We have Polycom IP500's, and just starting recently (after the broadvoice patch I might add) after about 1-2 days these phones ring, and answer, but we get no audio on the phones. The caller can hear us, but we cannot hear the caller. Its happened 4-5 times and is only intermittent. No errors on the console, using g.711u. Any ideas? Tim Jackson Network Engineer Angelina County, Texas (936)639-4827x101 office (936)414-6723 mobile -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20041122/a264f59b/attachment.htm
I've had this problem with the IP300's, we just reboot the phone. Pete On Monday 22 November 2004 04:31, Tim Jackson wrote:> We have Polycom IP500's, and just starting recently (after the > broadvoice patch I might add) after about 1-2 days these phones ring, > and answer, but we get no audio on the phones. The caller can hear us, > but we cannot hear the caller. Its happened 4-5 times and is only > intermittent. No errors on the console, using g.711u. Any ideas? > > Tim Jackson > Network Engineer > Angelina County, Texas > (936)639-4827x101 office > (936)414-6723 mobile