HI I want to know Why large enterprises (F500) are not shifting to asterisk as it is going to save them a lot of investment. Are there some problems with asterisk ??? Varun Gupta India __________________________________ Do you Yahoo!? Yahoo! Mail - 50x more storage than other providers! http://promotions.yahoo.com/new_mail
Brancaleoni Matteo
2004-Jul-21 22:51 UTC
[Asterisk-Users] Large Enterprises using asterisk
Hi> Why large enterprises (F500) are not shifting to > asterisk as it is going to save them a lot of > investment.why you say that? as far as I know there are very large * installation aroun the world. also mind that there are termination providers that are asterisk based or have asterisk in part of their network> Are there some problems with asterisk ???if used wisely, ie "you know what you're doing" , no Matteo -- Brancaleoni Matteo <mbrancaleoni@espia.it> Espia Srl
Varun, Asterisk is still an immature product under development. It is a very promising product but still immature for most companies to look at it however there are a number of SI's here in Australia watching it and observing. -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Varun Gupta Sent: Thursday, 22 July 2004 3:25 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Large Enterprises using asterisk HI I want to know Why large enterprises (F500) are not shifting to asterisk as it is going to save them a lot of investment. Are there some problems with asterisk ??? Varun Gupta India __________________________________ Do you Yahoo!? Yahoo! Mail - 50x more storage than other providers! http://promotions.yahoo.com/new_mail _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
> Why large enterprises (F500) are not shifting to > asterisk as it is going to save them a lot of > investment. > > Are there some problems with asterisk ???It's not a solution-out-of-the-box, but a PBX construction kit. So you'd need sigificant time, probably infrastructure changes. And then there is a problem with F500 companies. It took them ages to see Linux as something worthwihle, they took ages to notice Samba, ...
Robinson Tim-W10277
2004-Jul-22 02:01 UTC
[Asterisk-Users] Large Enterprises using asterisk
We are using Asterisk as the main basis for a test bed for mobile handsets and have a plan to roll out worldwide once the initial pilots have been deemed satisfactory. There is little doubt in my mind that this will occur. I don't know if we constitute a 'large company', but hey, we are using it. Best Regards Tim Robinson Tools Development Manager Motorola Ltd Midpoint Alencon Link BASINGSTOKE RG21 7PL United Kingdom Tel. +44 1256 790472 Fax +44 1256 790190 Mobile +44 7785 300316 -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Holger Schurig Sent: 22 July 2004 08:21 To: asterisk-users@lists.digium.com Subject: Re: [Asterisk-Users] Large Enterprises using asterisk> Why large enterprises (F500) are not shifting to > asterisk as it is going to save them a lot of > investment. > > Are there some problems with asterisk ???It's not a solution-out-of-the-box, but a PBX construction kit. So you'd need sigificant time, probably infrastructure changes. And then there is a problem with F500 companies. It took them ages to see Linux as something worthwihle, they took ages to notice Samba, ... _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Steven Critchfield
2004-Jul-22 03:35 UTC
[Asterisk-Users] Large Enterprises using asterisk
On Thu, 2004-07-22 at 00:24, Varun Gupta wrote:> HI > > I want to know > > Why large enterprises (F500) are not shifting to > asterisk as it is going to save them a lot of > investment.F500 companies are slow due to their largese. They also are lemmings. You will find that those who are true innovators look for many ways to get ahead of the technology curve.> Are there some problems with asterisk ???Any problems are sometimes interface or config dependant. Do your homework and find out if it will help you. -- Steven Critchfield <critch@basesys.com>
Varun Gupta wrote:>I want to know > >Why large enterprises (F500) are not shifting to >asterisk as it is going to save them a lot of >investment.The short answer is corporate innertia. Ever head of the saying "Nobody has ever been fired for buying IBM"? The long answer is that Asterisk has not taken any of the corporate hurdles yet. In a nutshell some of those hurdles are ... 1) Stable release No enterprise will even want to schedule a 15 minutes meeting on using a software for which there is no stable release yet. That is precisely the reason why it is so important to get Asterisk 1.0 out of the door. This will be a very important milestone that we all hope to achieve shortly now that the RC1 release is out. 2) Support for standards outside of the US Most Fortune 500 companies may have their headquarters in the US, but they are multi-nationals. Corporate infrastructure must therefore be compliant with standards and regulations outside of the US. For as long as Asterisk PSTN technologies don't have required regulators' approval in at least all the OECD countries, multi-nationals won't even blink. In this field we have to do a lot more. 3) Vendor/Integrator support on an international scale Although there are Asterisk integrators and consulting companies in many countries, what multi-nationals are looking for are turn-key solutions providers that can support them in every location that is important to them. They won't deal with piecemeal support. Unless companies like Accenture or IBM start offering Asterisk integration in their portfolio, there isn't really anybody multi-nationals will want to turn to. They rather go an buy Cisco, because Cisco are everywhere. This could be addressed by Asterisk integrators organising themselves in a way that would allow it to appear as a single party when bidding for multi-nationals' business, but this is easier said than done. 4) More visibility in the mainstream Asterisk has only just started to show up on the radar screen outside of "geek circles". How many corporate IT directors have heard of Asterisk? Now that there are two books on Asterisk and that articles show up in the mainstream media, the number is very likely increasing by the day, but it is still early days. I am confident that sooner or later there will be a Gartner study that mentions Asterisk and when that happens, you will see the Fortune 500s lining up in droves. rgds benjk -- Sunrise Telephone Systems Ltd 9F Shibuya Daikyo Bldg., 1-13-5 Shibuya, Shibuya-ku, Tokyo, Japan __________________________________________________ Do You Yahoo!? GANBARE! NIPPON! http://mail.ganbare-nippon.yahoo.co.jp/
F500 companies already have a large amount of money already invested in telecom equipment. If they would implement Asterisk, they would have to invest in new phones and equipment along with training the support staff. Unfortunately, not everyone knows how to use Linux. -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Varun Gupta Sent: Thursday, July 22, 2004 1:25 AM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Large Enterprises using asterisk HI I want to know Why large enterprises (F500) are not shifting to asterisk as it is going to save them a lot of investment. Are there some problems with asterisk ??? Varun Gupta India __________________________________ Do you Yahoo!? Yahoo! Mail - 50x more storage than other providers! http://promotions.yahoo.com/new_mail _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Michael Little wrote:>Unfortunately, not everyone knows how to use Linux.While I don't disagree with your comments in general, I take issue with the notion that Asterisk automatically means Linux. In fact I believe that the headline "Asterisk - the open source Linux PBX" on the official Asterisk web site does more harm than it does good, especially when it comes to recognition in the enterprise market. Mark likes to characterise Asterisk as the Apache of telephony. Well, I agree with that but Apache would have never got where it is if it had been marketed as "Apache - the open source Linux web server". The Apache website describes Apache as "The number one HTTP server on the internet" (see: http://httpd.apache.org). It goes on to say "an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows NT". Perhaps it is time to think about getting a hint from the Apache folks and represent Asterisk on the official website as "Asterisk - the number one open source PBX on the internet" and "an effort to develop and maintain an open-source telephony server for UNIX based operating systems including Linux and BSD." As for the enterprise market and telecomms, you'll find that there is a lot of stuff out there that runs on SUN gear with Solaris. It would do us very well if we could get some contributors from the Solaris camp to replicate for Solaris what has been done porting Asterisk to BSD. This is the sort of thing that will get Asterisk consideration from and eventually penetration in the enterprise market. Last but not least, the Asterisk BSD developers deserve all our kudos and appreciation. They certainly don't deserve to have their work be overlooked by making statements which give the impression that Asterisk is a Linux only thing. rgds benjk -- Sunrise Telephone Systems Ltd 9F Shibuya Daikyo Bldg., 1-13-5 Shibuya, Shibuya-ku, Tokyo, Japan __________________________________________________ Do You Yahoo!? GANBARE! NIPPON! http://mail.ganbare-nippon.yahoo.co.jp/
I've been reading, learning from you guys and researching the various sites I've found dedicated to * for a while, trying to understand how it works and the best way to get the features work in our little environment (1 E1/8 POTS/30 VoIP phones, and a couple of Faxes/Modems/etc). I found a lot of useful information plus a lot of people working to make a better product with a lot of features that sometimes if you use commercial products require $40K/50K or more, VM it's a simple but a powerful one, IVR is great, and the way it manage the Dial Plan is another. That's why I think that * is a great product with a lot effort putted on it, with very useful features What I also saw in my little research that * in not suitable for large deployments like medium or large enterprises or sometimes even smalls ones with specifics needs, any of you could mention a lot of them, Call Centers, Banks, etc. and why not carriers for their own use. NOW, let me explain my POV. I worked for a large company (a Customer Management Company, sometimes wrong called a Call Center Company) a lot of years (like 10). I would disagree with Michael, it's not important to know Linux to make them use *, in those companies the people that take those decisions doesn't know even Windows, Solaris or IOS (those're just names) and more important they don't need to. They just know the brands (Avaya, Nortel, Cisco, Sun, HP, etc. just to mention some of them). They trust in people that make reports based on a couple of things, Brands, features, money and capacity for deployment. - Brand - The * brand it's Linux and GNU, which is good, I hear from a couple of companies that they 're starting to think to use it on some of their projects, just because the world it's spinning on it. First problem solved. - Money - * cost them nothing (which I think it's wrong) and it's not about TCO or ROI (Windows cost them a lot, not to mention Exchange which it's used on most of the large orgs. It's not quite cheap), I think that those orgs SHOULD have developers to contribute (yes contribute not steal for/from the community). Second problem almost, it will just take some time. - Features - * has a lot of features, not just the ones that came with the product, also the features that a lot of people help to develop, 4 reporting, dialers, protocols, etc. All of us with resources SHOULD put those resources (programmers, servers, time, Trunks) to help the community to grow (I'm trying to do that in my company) Third one is on the way, so don't worry on it. - Capacity for deployment - I know a lot of great products that just die because the brands don't saw the time coming (Novell with Netware it's and example, IMHO Netware, in their time, was a much better product that Windows NT Server) not even mention when Novell sold Unix). THE THING to change JIT could be anything, a way to sell, a way to marketing the product or the roadmap use to develop. Here is where I think * could be better, but the decision it's yours or better, OURS (users and developers), if we want to make * a product for the masses (just developers, techies???, and small companies) you're in the right way, if you want to make it a product for a Company or an org, you're not. DON'T GET ME WRONG, (I will be an * user and I will help the community to grow) and I'm not saying that * will be dead in the future. IMHO, * need a change in the architecture, in the way it's made, and in the way it works, not just more features or Bug solving. I'll be thinking, yes I also think, in the last weeks the way to help, I'm not a programmer so I could not develop, I don't even know Linux the way you do, so I could not help that way either, but I could help in other ways, That's why I take 2hs to write this email and I love to do it. Think on it. Think on an * system with servers for Trunks (IP, TDM, don't care), servers for core routing, servers for VM, servers used as IVRs, remember what those companies needs (redundancy, fault tolerance, load balancing, among other things) * don't have these features yet, think on systems with 600, 1K or even 3K users, think on systems that when a server crash (and believe, servers always crash) others take the place, with a little o even better with no downtime, 4 those users, trunks or systems. When that time comes, and trust me it could be done, * could be used in orgs. Sorry 4 my English, it's hard 2 explain in a foreign language what I try to. Just my 2c, Leandro -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Kanwar Ranbir Sandhu Sent: Thursday, July 22, 2004 7:12 PM To: asterisk-users@lists.digium.com Subject: Re: [Asterisk-Users] Large Enterprises using asterisk On Thu, 2004-07-22 at 10:16, Sunrise Ltd wrote:> Michael Little wrote: > > >Unfortunately, not everyone knows how to use Linux. > > While I don't disagree with your comments in general, I > take issue with the notion that Asterisk automatically > means Linux.[snip]> Perhaps it is time to think about getting a hint from the > Apache folks and represent Asterisk on the official > website as > > "Asterisk - the number one open source PBX on the > internet" > > and "an effort to develop and maintain an open-source > telephony server for UNIX based operating systems > including Linux and BSD."[snip] I agree! This would be an excellent way to market Asterisk. We're working with a marketing company at the moment to develop marketing/sales materials and to generate interest in our company. What you've stated above about Asterisk sounds like a PERFECT way to sell Asterisk to the masses. My two cents. Regards, Ranbir -- Ranbir Systems Aligned Inc. www.systemsaligned.com _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Philipp von Klitzing
2004-Jul-23 01:49 UTC
[Asterisk-Users] Large Enterprises using asterisk
Hi!> What I also saw in my little research that * in not suitable for > large deployments like medium or large enterprises or sometimes even > smalls ones with specifics needs, any of you could mention a lot of > them, Call Centers, Banks, etc. and why not carriers for their own use.Just a little addition to that: I recently talked to the computing center of my university (RWTH-Aachen) and asked if they had considered moving towards VoIP, maybe even using Asterisk and/or SER. Although they are under quite some financial pressure they opted to stick with the Alcatel 4400, even if that means that only basic needs can be covered (due to costs, mainly). One reason given was that professors wanted to keep the "secretary-boss" phone relationship, which includes - I am guessing here - that the secretary can see if the boss line is busy. One point raised was that the cc expects much more "work from home" in the future, and they want to be ready to support this convieniently. Some more info if you are really interested (in German though): http://www.rz.rwth-aachen.de/kommunikation/betrieb/telefon/info-lang.php --Philipp
Robinson Tim-W10277
2004-Jul-23 07:43 UTC
[Asterisk-Users] Large Enterprises using asterisk
It is the hard phones that need this before Asterisk is a salable solution to small/medium businesses. What sells the system is the phones and the flashing lights. As most users already have a legacy system with a real BLF etc, until Asterisk has hard phones that have all those features it will be a tricky sale. Rgds Tim -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Christian Hoffmeyer Sent: 23 July 2004 15:00 To: asterisk-users@lists.digium.com Subject: Re: [Asterisk-Users] Large Enterprises using asterisk> PS: If already existing soft (and/or hard) phones have more of this > functionality - please let me know.WAMi and other gui interfaces already support this. http://www.voip-info.org/wiki-Asterisk+WAMI We are starting work on WAMi 2.0, and I am trying to make the source available for everyone as quickly as possible. It's not a matter of the source for WAMi being open. Rather, it's just a matter of having the time to make the WAMi source code available and having the structure setup to support bugs, maintenance, and contributions. J.Christian Hoffmeyer Asterisk Solutions Group, Inc. Huntsville, AL (o) 256.705.0265 (c) 256.655.0321 (fax) 256.705.0280 (tf) 877.ASGI.4.ME (iax) 700.ASGI.4.ME Ask me about Asterisk _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users