Hello All, Just looking some comments from gurus about this proprietary systems and phones: Inter-Tel Eclipse2 Model name: IP PhonePlus I did not find anything useful or reasonable about their products on their website or even in Internet.... except sales. -- Thanks and regards, Vasyl Rublyov
Vasyl, I'm reminded of the wedding scene in the movie "Old School" when Vince Vaughn tells Will Farrel, "Run.. now.. run go.. don't look back... hurry... now is your chance... GO!!!" I have an Inter-tel system. Their support is little to be desired as is their so called "SDK". You hit the nail right on the head... "PROPRIETARY" They market it as "Customizable" but don?t expect anything fancy. This system is valued by Inter-tel at $60k, many in my office consider it worth not more than $4.95. Not kidding, there is a calendar in the office counting down the days till the lease is up and we can make a full migration to Asterisk. :-) That said... RUN! Ken P.s. have a good weekend all! -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Vasyl Rublyov Sent: Thursday, July 01, 2004 10:44 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Inter-Tel Eclipse2 (IP PhonePlus) Hello All, Just looking some comments from gurus about this proprietary systems and phones: Inter-Tel Eclipse2 Model name: IP PhonePlus I did not find anything useful or reasonable about their products on their website or even in Internet.... except sales. -- Thanks and regards, Vasyl Rublyov _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users --- Incoming mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.712 / Virus Database: 468 - Release Date: 6/27/2004 --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.712 / Virus Database: 468 - Release Date: 6/27/2004
Jason Kawakami
2004-Jul-02 07:28 UTC
[Asterisk-Users] Re: Inter-Tel Eclipse2 (IP PhonePlus)
I work for an Inter-Tel dealer and sorry, but the system that you are describing is PROPRIETARY. The current iteration of the Axxess platform does support SIP through a SIP gateway that Inter-Tel cleverly packages with some additional software to drive the cost up. Another alternative would be to build a SIP gateway with * and tie to the Axxess with T-1. Have Fun! Jason Kawakami optellabs> Message: 12 > Date: Thu, 01 Jul 2004 23:43:33 -0400 > From: Vasyl Rublyov <vasyl.rublyov@ionidea.com> > Organization: IonIdea, Inc. > To: asterisk-users@lists.digium.com > Subject: [Asterisk-Users] Inter-Tel Eclipse2 (IP PhonePlus) > Reply-To: asterisk-users@lists.digium.com > > Hello All, > > Just looking some comments from gurus about this proprietary systems and > phones: > > Inter-Tel Eclipse2 > Model name: IP PhonePlus > > I did not find anything useful or reasonable about their products on > their website or even in Internet.... except sales. > > -- > Thanks and regards, > Vasyl Rublyov > > > > > --__--__-- > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > > > End of Asterisk-Users Digest >
Vasyl, Not sure what kind of setup you're trying to do but if it?s a build out of an existing system you're two options are pretty much as follows: 1. Proprietary System Integration In this scenario you would use the Inter-Tel IPC. Supposedly they have a new card that supports SIP as well as their proprietary system, however I've been told it's buggy and quite expensive. This card plugs directly into the PBX just like a T1/Pri card or other hardware card. It has an Ethernet jack on it that you would connect directly to the Internet. It's mostly configurable via the web interface (its on some funky port, I think 8080 or 8008) however you will need to log into the DB Programming of the PBX to configure the circuit side of the PBX. We'll call this step "The Fun Part" as usually this results in some kind of massive breakdown of the PBX. If you go into DB Programming MAKE A BACKUP!!! I can't stress that enough. If the DB gets corrupt and you don?t have a backup you will need to rebuild the entire PBX including dial plans, card configurations and voice applications. As for programming the IP keysets, you just hold down the 7 & 8 key while plugging in the Lan/Power cable in the back of the keyset. This is pretty straight forward, just follow the prompts on the keyset. Be sure to include 0's when entering IPs. i.e. 10.2.0.1 would be 010.002.000.001. Oh also, you will need the MAC addresses off all of the keysets as this is how the units are identified with the IPC. These get plugged into the IPC web interface under "Circuit Configurations." Pros: -If you need a solution that will give you the exact same functionality as if you were sitting at the office using the phone, this is probably your best solution. Cons: -The IP keysets are very picky about connectivity. If you don't have a solid high speed Internet connection they tend to be very choppy. If you beg the guys at corporate in Phoenix, they may send you the prequel software tool that lets you simulate their proprietary calls over the network. I would STRONGLY recommend testing with this before implementing this solution. -You can only network other IP Keysets and Softphones over the IPC. These will not support other hardware based IP phones. -The IPC and keysets are REALLY expensive. About $1,700 for the IPC (refurbished) and $700 per keyset!! (Ouch) 2. Asterisk Integration This other option which I think is a more powerful solution even though it lacks some features is getting a T1 card for the Inter-tel and an Asterisk Box with a Digium T100P. This will allow you to make a cross over cable and network the two. I'm not going to go into too many specifics here on how to do this because there is lots of documentation on the boards that tell you how to configure Asterisk. The only thing I can say is use Auto Line Build Out on the T1 of the Inter-tel and go for a high LBO on the T100P. The sample configurations say to use a low LBO but I've found it causes static and Red alarms. Pros: -You now have a fully customizable pbx module that you can use to create other apps such as IVRs and Unified Messaging applications. -Any SIP phone can now connect to the PBX via Asterisk server. -Low cost: Cost of computer plus $500 for T100P. Many keysets to choose from ranging in price. -LCR. Create a few channels on the T that will allow you to place calls from the PBX to a SIP carrier. (Can't do that with IPC) -Many other enhancements powered by Asterisk. Cons: -You're not going to have some of the functionality that you would have with the Inter-tel keysets. i.e. Agent management, Call monitoring, reverse transfers (call picking), paging and a few others. Anyways, we've tried both and 2 works out best for us. Hope this info helps! ~ken -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Vasyl Rublyov Sent: Friday, July 02, 2004 7:23 AM To: asterisk-users@lists.digium.com Subject: Re: [Asterisk-Users] Inter-Tel Eclipse2 (IP PhonePlus) Thank you, Ken. I just asked because one from our clients is using this system..... and I have to configure a few phones for connecting to their network/pbx. It really disaster to me..... no SIP.... no docs... I just would like to cry a little :) and see if anyone can say anything good and informative about this system and that company :-) Thanks and have good weekends too. Ken Wiesner wrote:>Vasyl, > >I'm reminded of the wedding scene in the movie "Old School" when Vince Vaughn tells Will Farrel, "Run.. now.. run go.. don't look back... hurry... now is your chance... GO!!!" > >I have an Inter-tel system. Their support is little to be desired as is their so called "SDK". You hit the nail right on the head... "PROPRIETARY" They market it as "Customizable" but don?t expect anything fancy. This system is valued by Inter-tel at $60k, many in my office consider it worth not more than $4.95. Not kidding, there is a calendar in the office counting down the days till the lease is up and we can make a full migration to Asterisk. :-) > >That said... RUN! > > >Ken > >P.s. have a good weekend all! > > >-----Original Message----- >From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Vasyl Rublyov >Sent: Thursday, July 01, 2004 10:44 PM >To: asterisk-users@lists.digium.com >Subject: [Asterisk-Users] Inter-Tel Eclipse2 (IP PhonePlus) > >Hello All, > >Just looking some comments from gurus about this proprietary systems and >phones: > >Inter-Tel Eclipse2 >Model name: IP PhonePlus > >I did not find anything useful or reasonable about their products on >their website or even in Internet.... except sales. > > >-- Thanks and regards, Vasyl Rublyov IonIdea, Inc. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users --- Incoming mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.712 / Virus Database: 468 - Release Date: 6/27/2004 --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.712 / Virus Database: 468 - Release Date: 6/27/2004
ken- it is worse than you think. you have to have an IPRC(16 channels only) card in the Axxess cabinet with current Call Processing software and then an additional server running Inter-Tel's SIP gateway server (MS windows based just like their Call Processing Server). And yes it is quite expensive. You do also get some additional software that is pretty cool but not for the cost and nothing that a sharp coder couldn't bang out with a bit of effort. Jason Kawakami optellabs> Message: 8 > Subject: RE: [Asterisk-Users] Inter-Tel Eclipse2 (IP PhonePlus) > Date: Fri, 2 Jul 2004 09:40:49 -0500 > From: "Ken Wiesner" <Ken.Wiesner@logicalonline.com> > To: <asterisk-users@lists.digium.com> > Reply-To: asterisk-users@lists.digium.com > > 1. Proprietary System Integration > In this scenario you would use the Inter-Tel IPC. Supposedly they have > a new card that supports SIP as well as their proprietary system, > however I've been told it's buggy and quite expensive.
Jason, We've got the Axxess and we just have the IPC (8 channel) card with the IP PhonePlus keysets. You only need to have the IPC for this type of configuration. It works, but again, not as well as one would hope. The SIP gateway is only required if you want to attach SIP endpoints to the IPRC (different from the IPC). The IPRC communicates to other devices using MGCP. The SIP gateway then acts as an intermediary between the IPRC and the SIP endpoints. While I have never tried this, I would imagine that you could use Asterisk as a replacement to the SIP gateway. In theory you could get the IPRC and have it talk to Asterisk over MGCP and then connect SIP clients to Asterisk. This whole setup for connecting gateways over MGCP is explained a little more clearly on the EDGE Extranet, however here's a link that has some general information regarding this setup: http://www.inter-tel.com/portal/page?_pageid=222,492738&_dad=portal&_schema=portal Anyways either way, it?s a lot of money to shell out. Dump the Inter-tel, go Asterisk. :-) ~ken -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Jason Kawakami Sent: Friday, July 02, 2004 10:51 AM To: asterisk-users@lists.digium.com Subject: Re: RE: [Asterisk-Users] Inter-Tel Eclipse2 (IP PhonePlus) ken- it is worse than you think. you have to have an IPRC(16 channels only) card in the Axxess cabinet with current Call Processing software and then an additional server running Inter-Tel's SIP gateway server (MS windows based just like their Call Processing Server). And yes it is quite expensive. You do also get some additional software that is pretty cool but not for the cost and nothing that a sharp coder couldn't bang out with a bit of effort. Jason Kawakami optellabs> Message: 8 > Subject: RE: [Asterisk-Users] Inter-Tel Eclipse2 (IP PhonePlus) > Date: Fri, 2 Jul 2004 09:40:49 -0500 > From: "Ken Wiesner" <Ken.Wiesner@logicalonline.com> > To: <asterisk-users@lists.digium.com> > Reply-To: asterisk-users@lists.digium.com > > 1. Proprietary System Integration > In this scenario you would use the Inter-Tel IPC. Supposedly they have > a new card that supports SIP as well as their proprietary system, > however I've been told it's buggy and quite expensive._______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users --- Incoming mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.712 / Virus Database: 468 - Release Date: 6/27/2004 --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.712 / Virus Database: 468 - Release Date: 6/27/2004