asterisk users - Mar 2004 - Queue feature

Before I go off and post a feature request on the bug tracker, I want to 
make sure I've not misgoogled or miswikkid and not found an existing 
capability.

What I'm looking for is the ability to determine whether or not a queue has 
any queue handlers (active agents), and if it does not, bypass sending the 
caller to the queue and pass them on to a message or IVR system.

Is there a variable or some application that allows one to check number of 
agents handling a queue, or is there a configuration flag that can be set 
that will cause the priority to jump +101 or something like that when 
placing a call into an unhandled queue?

-Chris

> What I'm looking for is the ability to determine whether or not a queue
> has 
> any queue handlers (active agents), and if it does not, bypass sending
> the 
> caller to the queue and pass them on to a message or IVR system.
> 
> -Chris
http://bugs.digium.com/bug_view_page.php?bug_id=0000214

This is not exactly what you are looking for, but you can set a queue timeout. 
Post a request to that bug for
the feature.

Kevin