Displaying 1 result from an estimated 1 matches for "miswikkid".
2004 Mar 30
1
Queue feature
Before I go off and post a feature request on the bug tracker, I want to
make sure I've not misgoogled or miswikkid and not found an existing
capability.
What I'm looking for is the ability to determine whether or not a queue has
any queue handlers (active agents), and if it does not, bypass sending the
caller to the queue and pass them on to a message or IVR system.
Is there a variable or some applicat...