asterisk users - Jan 2004 - E100P : Pb with outgoing calls

I use a E100P in France with a french operator E1. I can receive calls via 
the E1 and tranfer them to a VoIP phone, play IVR etc ....
But outgoing calls doesn't work at all. I receive a RELEASE COMPLETE just 
after the SETUP.
There is no pb with the operator (the E1 work well with an other Pbx).
Here a call trace.
Anyone have an idea ?
(g1 is my group name for the 30 channels)

-- Accepting call from '147241527' to '5797' on channel 21, span
1
-- Executing Dial("Zap/21-1", "Zap/g1/33611999900") in new
stack
-- Making new call for cr 32784
>?Protocol Discriminator: Q.931 (8) ?len=42
>?Call Ref: len= 2 (reference 16/0x10) (Originator)
>?Message type: SETUP (5)
>?Bearer Capability (len= 3) [ Ext: 1 ?Q.931 Std: 0 ?Info transfer 
capability: Speech (0)
>? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Ext: 1 ?Trans mode/rate: 64kbps, circuit-mode 
(16)
>? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Ext: 1 ?User information layer 1: A-Law (35)
>?Channel ID (len= 5) [ Ext: 1 ?IntID: Implicit, PRI Spare: 0, Exclusive 
Dchan: 0
>? ? ? ? ? ? ? ? ? ? ? ? ChanSel: Reserved
>? ? ? ? ? ? ? ? ? ? ? ?Ext: 1 ?Coding: 0 ? Number Specified ? Channel Type:
3
>? ? ? ? ? ? ? ? ? ? ? ?Ext: 1 ?Channel: 1 ]
>?Calling Number (len=13) [ Ext: 0 ?TON: National Number (2) ?NPI: 
ISDN/Telephony Numbering Plan (E.164/E.163) (1)
>? ? ? ? ? ? ? ? ? ? ? ? ? ?Presentation: Presentation allowed of network 
provided number (3) '147241527' ]
>?Called Number (len=13) [ Ext: 1 ?TON: National Number (2) ?NPI: 
ISDN/Telephony Numbering Plan (E.164/E.163) (1) '33611999900'
]
>?Sending Complete (len= 0)
? ? -- Called g1/33611999900
<?Protocol Discriminator: Q.931 (8) ?len=9
<?Call Ref: len= 2 (reference 32784/0x8010) (Terminator)
<?Message type: RELEASE COMPLETE (90)
<?Cause (len= 2) [ Ext: 1 ?Coding: CCITT (ITU) standard (0) 0: 0 ? Location: 
International network (7)
<? ? ? ? ? ? ? ? ? Ext: 1 ?Cause: Invalid information element contents (100),
class = Protocol Error (6) ]
-- Processing IE 8 (Cause)
? ? -- Channel 1, span 1 got hangup
NEW_HANGUP DEBUG: Calling q931_hangup, ourstate Null, peerstate Null
NEW_HANGUP DEBUG: Destroying the call, ourstate Null, peerstate Null
? ? -- Hungup 'Zap/1-1'
? == No one is available to answer at this time

check why is this happening:

< Ext: 1 Cause: Invalid information element contents (100), class = Protocol
Error (6) ]

it looks to me that your operator doesn't recognize a message coming from
the *.  sometimes this is fixed by changing the switch-type.  you may need
to get your operator involve on this. i experienced this error too when i
interconnected my *'s t1-pri to cisco-pri, and it was resolved when i
changed my cisco's config to use bearer-cap speech. i am not sure if that
will help in your case, or if you will need to verify with * or with your
operator about the bearer capability issues.

try also checking the isdn plan/type. i see it here that it is using
national/isdn. try setting it up as unknown/unknown.




----- Original Message ----- 
From: "Olivier Perrin" <o.perrin@kosmos-telecom.fr>
To: <asterisk-users@lists.digium.com>
Sent: Thursday, January 08, 2004 4:12 AM
Subject: [Asterisk-Users] E100P : Pb with outgoing calls

> I use a E100P in France with a french operator E1. I can receive calls via
> the E1 and tranfer them to a VoIP phone, play IVR etc ....
> But outgoing calls doesn't work at all. I receive a RELEASE COMPLETE
just
> after the SETUP.
> There is no pb with the operator (the E1 work well with an other Pbx).
> Here a call trace.
> Anyone have an idea ?
> (g1 is my group name for the 30 channels)
>
> -- Accepting call from '147241527' to '5797' on channel 21,
span 1
> -- Executing Dial("Zap/21-1", "Zap/g1/33611999900") in
new stack
> -- Making new call for cr 32784
> > Protocol Discriminator: Q.931 (8) len=42
> > Call Ref: len= 2 (reference 16/0x10) (Originator)
> > Message type: SETUP (5)
> > Bearer Capability (len= 3) [ Ext: 1 Q.931 Std: 0 Info transfer
> capability: Speech (0)
> > Ext: 1 Trans mode/rate: 64kbps, circuit-mode
> (16)
> > Ext: 1 User information layer 1: A-Law (35)
> > Channel ID (len= 5) [ Ext: 1 IntID: Implicit, PRI Spare: 0, Exclusive
> Dchan: 0
> > ChanSel: Reserved
> > Ext: 1 Coding: 0 Number Specified Channel Type: 3
> > Ext: 1 Channel: 1 ]
> > Calling Number (len=13) [ Ext: 0 TON: National Number (2) NPI:
> ISDN/Telephony Numbering Plan (E.164/E.163) (1)
> > Presentation: Presentation allowed of network
> provided number (3) '147241527' ]
> > Called Number (len=13) [ Ext: 1 TON: National Number (2) NPI:
> ISDN/Telephony Numbering Plan (E.164/E.163) (1) '33611999900' ]
> > Sending Complete (len= 0)
> -- Called g1/33611999900
> < Protocol Discriminator: Q.931 (8) len=9
> < Call Ref: len= 2 (reference 32784/0x8010) (Terminator)
> < Message type: RELEASE COMPLETE (90)
> < Cause (len= 2) [ Ext: 1 Coding: CCITT (ITU) standard (0) 0: 0
Location:
> International network (7)
> < Ext: 1 Cause: Invalid information element contents (100),
> class = Protocol Error (6) ]
> -- Processing IE 8 (Cause)
> -- Channel 1, span 1 got hangup
> NEW_HANGUP DEBUG: Calling q931_hangup, ourstate Null, peerstate Null
> NEW_HANGUP DEBUG: Destroying the call, ourstate Null, peerstate Null
> -- Hungup 'Zap/1-1'
> == No one is available to answer at this time
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