One problem I noticed when I was testing was that if I use the flash button twice in a conversation, asterisk will crash. Does anybody have no idea why? MusicOnHold Problem: I'm really not understanding that feature. I know it works, because I can set up an Extension that plays the musiconhold music. ------------------------------------------------------------------------ ----- Somebody wrote: Ok, so are you pressing # then hearing the word 'transfer' and dialing the exten to transfer to? ------------------------------------------------------------------------ ------ I am not pressing #, am I supposed to press #. Is that how asterisk does It by default, or is that just how the SNOM phones work? I am using an analog phone which has a hold button as well as a flash button. Do I need to alter my extensions.conf to make # go to musiconhold? I can't get musiconhold to work using the hold button, but it does work with The flash button. I can imagine situations where I would favour placing a call On hold as opposed to using call parking, so I would like to get musiconhold to Work with the hold button. Any ideas?
> I am not pressing #, am I supposed to press #. Is that how asterisk > does It by default, or is that just how the SNOM phones work?Press # to transfer is an option in the Dial application; you can use the t option to enable pressing # to blind transfer your call. You press pound, the voice says "Transfer" and you dial the destination number. In this case your caller would hear music on hold if you transfer them to call parking or ringing if you transfer them to some extension. In my experience the caller hears silence in the interlude after you hit # but before you finish dialling the destination. You can also do a more traditional flash-initiated transfer, where the caller hears music as soon as you hit flash, and you get a dial tone to dial & transfer (or park) the call.> Do I need to alter my extensions.conf to make # go to musiconhold?No. You need to modify extensions.conf if you want to enable # transfer, though. Seems to me you also need musiconhold=default for the relevant channels in zapata.conf.> I can't get musiconhold to work using the hold button,Pressing the hold button on an analog phone doesn't put the call on hold as far as Asterisk is concerned, it just holds it on that telephone. So silence would be expected.> I can imagine situations where I would favour placing a call On hold as > opposed to using call parking, so I would like to get musiconhold to > Work with the hold button.I doubt that this can be accomplished. It might be interesting to have an Asterisk application to hold a call in a more traditional way than call parking and reconnect it as soon as the extension that held it is picked back up. That way you could at least label a speed dial key as "hold".
>One problem I noticed when I was testing was that if I use the flash >button >twice in a conversation, asterisk will crash. Does anybody have no idea >why?No, but I get this too...>------------------------------------------------------------------------ >----- >Somebody wrote: >Ok, so are you pressing # then hearing the word 'transfer' and dialing >the > exten to transfer to? >------------------------------------------------------------------------That was me...> >I am not pressing #, am I supposed to press #. Is that how asterisk >does It by default, or is that just how the SNOM phones work? I am using an >analog phone which has a hold button as well as a flash button.If you are using an analog phone (via a tdm card?) and the flash button works then use that. On the snoms using # works best for transfers in my experience On my DECT phones I use the flash button, on my snoms I use #> >Do I need to alter my extensions.conf to make # go to musiconhold?no... you don;t need to change it...>I can't get musiconhold to work using the hold button, but it does work >with The flash button. I can imagine situations where I would favour placingThen use the flash button, it's unlikely that the hold button does anything other than mute the phone...>a call On hold as opposed to using call parking, so I would like to get >musiconhold to Work with the hold button.If the phone simply mutes the line there is nothing you can do, check your manual to see what it actually does... HTH Andy