Hi, Is it possible for a Manager/Supervisor to intercept and listen in on live calls for training and evaluation purposes? Thanks -- ______________________________________________ http://www.linuxmail.org/ Now with e-mail forwarding for only US$5.95/yr Powered by Outblaze
If you're using a zap channel on at least one side of the call, yes. Use the zap_barge app to do that. This app simply ask you for a chan number to monitor, and you can listen to what is passing on it. Il mer, 2003-04-23 alle 10:53, WipeOut . ha scritto:> Hi, > > Is it possible for a Manager/Supervisor to intercept and listen in on live calls for training and evaluation purposes? > > Thanks >
I start cal monitoring with:
exten => _1XX,1,Answer
exten => _1XX,2,Monitor,wav
exten => _1XX,3,Dial(SIP/${EXTEN}|30|tr)
I can record the call, that is correctly forwarded to SIP destination,
but i cannot ear the ringing tone.
If i put
exten => _1XX,3,Dial(SIP/${EXTEN}|30|mr)
i can ear instead music on hold.
without Monitor r dial options work...
Any tips ???
Thanks,
Igor
Can anyone help me how to open recorded converstations in asterisk? -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050727/28961899/attachment.htm
Hi, if the file format is a problem, try Wavepad, it could help you. Giorgio Ian Bert Tusil wrote:> Can anyone help me how to open recorded converstations in asterisk? > >------------------------------------------------------------------------ > >_______________________________________________ >Asterisk-Users mailing list >Asterisk-Users@lists.digium.com >http://lists.digium.com/mailman/listinfo/asterisk-users >To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-- ____________________________________________________________________ GIORGIO INCANTALUPO Tel. +39 02 9350 4780 (104) FG&A Software 20017 Rho - Via Puccini, 8 E-Mail : gincantalupo@fgasoftware.com Internet: http://www.fgasoftware.com
> > > On 7/27/05, Giorgio Incantalupo <gincantalupo@fgasoftware.com> wrote: > > Hi, > > if the file format is a problem, try Wavepad, it could help you. > > > > Giorgio > > > > Ian Bert Tusil wrote: > > > > > Can anyone help me how to open recorded converstations in asterisk? > > > > > >------------------------------------------------------------------------ > > > > > >_______________________________________________ > > >Asterisk-Users mailing list > > >Asterisk-Users@lists.digium.com > > >http://lists.digium.com/mailman/listinfo/asterisk-users > > >To UNSUBSCRIBE or update options visit: > > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > > > > > > -- > > ____________________________________________________________________ > > > > GIORGIO INCANTALUPO > > Tel. +39 02 9350 4780 (104) > > > > FG&A Software > > 20017 Rho - Via Puccini, 8 > > > > E-Mail : > > gincantalupo@fgasoftware.com > > Internet: > > http://www.fgasoftware.com > > > > _______________________________________________ > > Asterisk-Users mailing list > > Asterisk-Users@lists.digium.com > > http://lists.digium.com/mailman/listinfo/asterisk-users > > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > >I built a web interface named ARI (Asterisk Recording Interface). Download it here: http://www.littlejohnconsulting.com/?q=ari Place it in /var/www/html/recordings. AMP is including it in their distribution and I will make updates there and on my website. Regards; Dan Littlejohn (512) 791-0137 www.littlejohnconsulting.com