Environment: Ubuntu 8.04 Wine 0.9.59 (no added dlls) AR System - installed no problem Problem: Remedy User WIndow crashes following login to ar server Command Used: Code: david at siwa:~$ wine .wine/drive_c/Program\ Files/AR\ System/User/aruser.exe &> /tmp/log.txt 2>&1 Log: Code: david at siwa:~$ wine .wine/drive_c/Program\ Files/AR\ System/User/aruser.exe &> /tmp/log.txt 2>&1 david at siwa:~$ cat /tmp/log.txt fixme:htmlhelp:HtmlHelpW HH case HH_CLOSE_ALL not handled. fixme:htmlhelp:HtmlHelpW HH case HH_CLOSE_ALL not handled. fixme:ole:TLB_ReadTypeLib Header type magic 0x00905a4d not supported. err:ole:TLB_ReadTypeLib Loading of typelib L"Z:\\home\\david\\.wine\\drive_c\\Program Files\\AR System\\User\\aruser.exe" failed with error 0 fixme:shdocvw:PersistStreamInit_InitNew (0x172128) err:ole:ITypeInfo_fnInvoke did not find member id -518, flags 0x4! err:ole:ITypeInfo_fnInvoke did not find member id -517, flags 0x4! fixme:shdocvw:navigate_url Unsupported args (Flags 0x32e720:3; TargetFrameName 0x32e710:8) fixme:urlmon:URLMonikerImpl_BindToObject use running object table fixme:win:WIN_CreateWindowEx Parent is HWND_MESSAGE err:mshtml:init_xpcom AutoRegister(NULL) failed: 80040154 err:mshtml:init_xpcom AutoRegister(gre_dir) failed: 80040154 err:mshtml:init_nsio Could not get factory: 80004005 err:mshtml:init_xpcom could not get appstartup-notifier: 80040154 err:mshtml:set_profile Could not get profile service: 80040154 err:mshtml:register_nsservice Could not get WindowWatcher object: 80040154 err:mshtml:NSContainer_Create Creating WebBrowser failed: 80040154 wine: Unhandled page fault on read access to 0x00000000 at address 0x7d5d0c71 (thread 0009), starting debugger... Unhandled exception: page fault on read access to 0x00000000 in 32-bit code (0x7d5d0c71). Register dump: CS:0073 SS:007b DS:007b ES:007b FS:0033 GS:003b EIP:7d5d0c71 ESP:0032cc8c EBP:0032cce4 EFLAGS:00210212( - 00 - RIA1) EAX:00000000 EBX:7d608594 ECX:00000000 EDX:00000043 ESI:00000000 EDI:001e14f8 Stack dump: 0x0032cc8c: 00000001 7d612b04 7d5fd220 7d5fcf68 0x0032cc9c: 80040154 7d61269c 0032cce4 b7e41032 0x0032ccac: 7d61269c 7e94e765 0032cce4 00000000 0x0032ccbc: 00194098 00110000 0000000a 0032ccf0 0x0032cccc: 00700041 00720061 7d5d0b5d 7d608594 0x0032ccdc: 00194168 00194098 0032cd34 7d5a46ac Backtrace: =>1 0x7d5d0c71 NSContainer_Create+0x121() in mshtml (0x0032cce4) 2 0x7d5a46ac HTMLDocument_Create+0x1fc() in mshtml (0x0032cd34) 3 0x7d5c8af0 in mshtml (+0x38af0) (0x0032cd54) 4 0x7e8ef704 CoCreateInstance+0x1c4() in ole32 (0x0032cdb4) 5 0x7d62c64a in urlmon (+0xc64a) (0x0032ce54) 6 0x7d62dab4 in urlmon (+0xdab4) (0x0032ce94) 7 0x7d62df9f in urlmon (+0xdf9f) (0x0032ced4) 8 0x7d5e328c in mshtml (+0x5328c) (0x0032cf84) 9 0x7d62f224 in urlmon (+0xf224) (0x0032d004) 10 0x7d62d5a3 in urlmon (+0xd5a3) (0x0032d124) 11 0x7d62d82a bind_to_object+0x3a() in urlmon (0x0032d154) 12 0x7d63d9d8 in urlmon (+0x1d9d8) (0x0032d1b4) 13 0x7d66e97e in shdocvw (+0xe97e) (0x0032e3c4) 14 0x7d66eff3 in shdocvw (+0xeff3) (0x0032e3e4) 15 0x7d6695b6 process_dochost_task+0x16() in shdocvw (0x0032e404) 16 0x7d67250a in shdocvw (+0x1250a) (0x0032e444) 17 0x7ede069a WINPROC_wrapper+0x1a() in user32 (0x0032e474) 18 0x7ede0d7e WINPROC_wrapper+0x6fe() in user32 (0x0032e4b4) 19 0x7ede6151 in user32 (+0xb6151) (0x0032e4f4) 20 0x7eda987a in user32 (+0x7987a) (0x0032e564) 21 0x7edacafd in user32 (+0x7cafd) (0x0032e5c4) 22 0x7edacf6a SendMessageW+0x4a() in user32 (0x0032e604) 23 0x7d669617 push_dochost_task+0x37() in shdocvw (0x0032e624) 24 0x7d66f7a5 navigate_url+0x115() in shdocvw (0x0032e674) 25 0x7d677579 in shdocvw (+0x17579) (0x0032e6b4) 26 0x7c19cfe4 in mfc71 (+0x5cfe4) (0x0032e73c) 27 0x0063dc86 in aruser (+0x23dc86) (0x0032e798) 28 0x0063d130 in aruser (+0x23d130) (0x0032e7d4) 29 0x005213d8 in aruser (+0x1213d8) (0x0032e804) 30 0x004e42d0 in aruser (+0xe42d0) (0x0032e8e4) 31 0x004e83aa in aruser (+0xe83aa) (0x0032ed6c) 32 0x00485801 in aruser (+0x85801) (0x0032ed80) 33 0x00485c1e in aruser (+0x85c1e) (0x0032ed98) 34 0x004e1f9e in aruser (+0xe1f9e) (0x0032edec) 35 0x00473ae5 in aruser (+0x73ae5) (0x0032f120) 36 0x0040c84e in aruser (+0xc84e) (0x0032f4f0) 37 0x0040cd07 in aruser (+0xcd07) (0x0032f540) 38 0x0041c8c8 in aruser (+0x1c8c8) (0x0032f848) 39 0x004098d8 in aruser (+0x98d8) (0x0032fe50) 40 0x7c172fb6 in mfc71 (+0x32fb6) (0x0032ff08) 41 0x7b875be7 in kernel32 (+0x55be7) (0x0032ffe8) 42 0xb7e439c7 wine_switch_to_stack+0x17() in libwine.so.1 (0x00000000) 0x7d5d0c71 NSContainer_Create+0x121 in mshtml: movl 0x0(%eax),%edx Modules: Module Address Debug info Name (145 modules) PE 330000- 342000 Deferred rwuxthemes PE 350000- 395000 Deferred vc6-re200l PE 3a0000- 3a6000 Deferred xpcom PE 3b0000- 3bb000 Deferred plc4 PE 400000- 8d3000 Export aruser PE 8e0000- aa5000 Deferred og903as PE ab0000- ccb000 Deferred rwutl71 PE 1000000- 10d0000 Deferred rwutlres71 PE 11e0000- 12a3000 Deferred resusr PE 1400000- 1469000 Deferred xpcom_core PE 1470000- 1479000 Deferred plds4 PE 10000000-10062000 Deferred rcmn71 PE 30000000-30049000 Deferred nspr4 PE 32000000-32029000 Deferred arutl71 PE 36000000-36023000 Deferred arrpc71 PE 38000000-3811d000 Deferred arapi71 PE 4a800000-4a894000 Deferred icuucbmc32 PE 4a900000-4a9aa000 Deferred icuinbmc32 PE 4ad00000-4b65a000 Deferred icudt32 PE 4c000000-4c1d7000 Deferred ot803as PE 4e000000-4e06e000 Deferred sfl203as ELF 7b800000-7b92c000 Export kernel32<elf> \-PE 7b820000-7b92c000 \ kernel32 ELF 7bc00000-7bca5000 Deferred ntdll<elf> \-PE 7bc10000-7bca5000 \ ntdll ELF 7bf00000-7bf03000 Deferred <wine-loader> PE 7c140000-7c243000 Export mfc71 PE 7c360000-7c3b6000 Deferred msvcr71 PE 7c3c0000-7c43b000 Deferred msvcp71 ELF 7d518000-7d581000 Deferred msvcrt<elf> \-PE 7d530000-7d581000 \ msvcrt ELF 7d581000-7d613000 Export mshtml<elf> \-PE 7d590000-7d613000 \ mshtml ELF 7d613000-7d652000 Export urlmon<elf> \-PE 7d620000-7d652000 \ urlmon ELF 7d652000-7d68d000 Export shdocvw<elf> \-PE 7d660000-7d68d000 \ shdocvw ELF 7d8af000-7d972000 Deferred libasound.so.2 ELF 7d972000-7da00000 Deferred winmm<elf> \-PE 7d980000-7da00000 \ winmm ELF 7db01000-7db15000 Deferred midimap<elf> \-PE 7db10000-7db15000 \ midimap ELF 7db15000-7db3b000 Deferred msacm32<elf> \-PE 7db20000-7db3b000 \ msacm32 ELF 7db3b000-7db52000 Deferred msacm32<elf> \-PE 7db40000-7db52000 \ msacm32 ELF 7db52000-7db88000 Deferred winealsa<elf> \-PE 7db60000-7db88000 \ winealsa ELF 7dd9d000-7ddc5000 Deferred msvfw32<elf> \-PE 7dda0000-7ddc5000 \ msvfw32 ELF 7ddc5000-7ddd0000 Deferred libgcc_s.so.1 ELF 7df3a000-7df5c000 Deferred hhctrl<elf> \-PE 7df40000-7df5c000 \ hhctrl ELF 7df5c000-7dfa5000 Deferred riched20<elf> \-PE 7df70000-7dfa5000 \ riched20 ELF 7dfa5000-7dfb8000 Deferred riched32<elf> \-PE 7dfb0000-7dfb8000 \ riched32 ELF 7dfb8000-7dfbc000 Deferred libgpg-error.so.0 ELF 7dfbc000-7e009000 Deferred libgcrypt.so.11 ELF 7e009000-7e019000 Deferred libtasn1.so.3 ELF 7e024000-7e056000 Deferred libcrypt.so.1 ELF 7e056000-7e0cb000 Deferred libgnutls.so.13 ELF 7e0cb000-7e0ee000 Deferred libk5crypto.so.3 ELF 7e0ee000-7e17b000 Deferred libkrb5.so.3 ELF 7e17b000-7e1a4000 Deferred libgssapi_krb5.so.2 ELF 7e1a4000-7e1d7000 Deferred libcups.so.2 ELF 7e208000-7e23a000 Deferred uxtheme<elf> \-PE 7e210000-7e23a000 \ uxtheme ELF 7e23a000-7e259000 Deferred imm32<elf> \-PE 7e240000-7e259000 \ imm32 ELF 7e30c000-7e315000 Deferred libxcursor.so.1 ELF 7e315000-7e31a000 Deferred libxfixes.so.3 ELF 7e31a000-7e31d000 Deferred libxcomposite.so.1 ELF 7e31d000-7e323000 Deferred libxrandr.so.2 ELF 7e323000-7e32b000 Deferred libxrender.so.1 ELF 7e32b000-7e32e000 Deferred libxinerama.so.1 ELF 7e32e000-7e333000 Deferred libxdmcp.so.6 ELF 7e333000-7e34b000 Deferred libxcb.so.1 ELF 7e34b000-7e432000 Deferred libx11.so.6 ELF 7e432000-7e440000 Deferred libxext.so.6 ELF 7e440000-7e445000 Deferred libxxf86vm.so.1 ELF 7e445000-7e45d000 Deferred libice.so.6 ELF 7e45d000-7e465000 Deferred libsm.so.6 ELF 7e46f000-7e472000 Deferred libcom_err.so.2 ELF 7e472000-7e503000 Deferred winex11<elf> \-PE 7e480000-7e503000 \ winex11 ELF 7e52b000-7e54c000 Deferred libexpat.so.1 ELF 7e54c000-7e576000 Deferred libfontconfig.so.1 ELF 7e578000-7e57a000 Deferred libxcb-xlib.so.0 ELF 7e583000-7e598000 Deferred libz.so.1 ELF 7e598000-7e608000 Deferred libfreetype.so.6 ELF 7e608000-7e63c000 Deferred gdiplus<elf> \-PE 7e610000-7e63c000 \ gdiplus ELF 7e63c000-7e68a000 Deferred wininet<elf> \-PE 7e650000-7e68a000 \ wininet ELF 7e68a000-7e6c0000 Deferred winspool<elf> \-PE 7e690000-7e6c0000 \ winspool ELF 7e6c0000-7e769000 Deferred comdlg32<elf> \-PE 7e6d0000-7e769000 \ comdlg32 ELF 7e769000-7e78e000 Deferred oledlg<elf> \-PE 7e770000-7e78e000 \ oledlg ELF 7e78e000-7e7b4000 Deferred odbc32<elf> \-PE 7e7a0000-7e7b4000 \ odbc32 ELF 7e7b4000-7e856000 Deferred oleaut32<elf> \-PE 7e7d0000-7e856000 \ oleaut32 ELF 7e856000-7e8b6000 Deferred rpcrt4<elf> \-PE 7e860000-7e8b6000 \ rpcrt4 ELF 7e8b6000-7e95a000 Export ole32<elf> \-PE 7e8c0000-7e95a000 \ ole32 ELF 7e95a000-7ea19000 Deferred comctl32<elf> \-PE 7e960000-7ea19000 \ comctl32 ELF 7ea19000-7eb23000 Deferred shell32<elf> \-PE 7ea30000-7eb23000 \ shell32 ELF 7eb23000-7eb7c000 Deferred shlwapi<elf> \-PE 7eb30000-7eb7c000 \ shlwapi ELF 7eb7c000-7eb8f000 Deferred libresolv.so.2 ELF 7eb8f000-7eb92000 Deferred libxau.so.6 ELF 7eb9c000-7ebba000 Deferred iphlpapi<elf> \-PE 7eba0000-7ebba000 \ iphlpapi ELF 7ebba000-7ebe6000 Deferred ws2_32<elf> \-PE 7ebc0000-7ebe6000 \ ws2_32 ELF 7ebe6000-7ec00000 Deferred wsock32<elf> \-PE 7ebf0000-7ec00000 \ wsock32 ELF 7ec00000-7ec14000 Deferred lz32<elf> \-PE 7ec10000-7ec14000 \ lz32 ELF 7ec14000-7ec2d000 Deferred version<elf> \-PE 7ec20000-7ec2d000 \ version ELF 7ec2d000-7ec7e000 Deferred advapi32<elf> \-PE 7ec40000-7ec7e000 \ advapi32 ELF 7ec7e000-7ed19000 Deferred gdi32<elf> \-PE 7ec90000-7ed19000 \ gdi32 ELF 7ed19000-7ee5f000 Export user32<elf> \-PE 7ed30000-7ee5f000 \ user32 ELF 7ee5f000-7ee80000 Deferred mpr<elf> \-PE 7ee70000-7ee80000 \ mpr ELF 7efa1000-7efac000 Deferred libnss_files.so.2 ELF 7efac000-7efb6000 Deferred libnss_nis.so.2 ELF 7efb6000-7efce000 Deferred libnsl.so.1 ELF 7efce000-7eff3000 Deferred libm.so.6 ELF 7eff7000-7f000000 Deferred libnss_compat.so.2 ELF b7cc3000-b7cc7000 Deferred libdl.so.2 ELF b7cc7000-b7e16000 Deferred libc.so.6 ELF b7e17000-b7e2f000 Deferred libpthread.so.0 ELF b7e3c000-b7f51000 Export libwine.so.1 ELF b7f53000-b7f6f000 Deferred ld-linux.so.2 Threads: process tid prio (all id:s are in hex) 00000008 (D) Z:\home\david\.wine\drive_c\Program Files\AR System\User\aruser.exe 00000029 0 00000022 0 00000020 0 0000001f 0 0000001b 0 00000009 0 <=0000000c 00000016 0 0000000e 0 0000000d 0 00000012 00000015 0 00000014 0 00000013 0 00000018 0000001a 0 00000019 0 00000023 00000028 0 00000027 0 00000026 0 00000025 0 00000024 0 Backtrace: =>1 0x7d5d0c71 NSContainer_Create+0x121() in mshtml (0x0032cce4) 2 0x7d5a46ac HTMLDocument_Create+0x1fc() in mshtml (0x0032cd34) 3 0x7d5c8af0 in mshtml (+0x38af0) (0x0032cd54) 4 0x7e8ef704 CoCreateInstance+0x1c4() in ole32 (0x0032cdb4) 5 0x7d62c64a in urlmon (+0xc64a) (0x0032ce54) 6 0x7d62dab4 in urlmon (+0xdab4) (0x0032ce94) 7 0x7d62df9f in urlmon (+0xdf9f) (0x0032ced4) 8 0x7d5e328c in mshtml (+0x5328c) (0x0032cf84) 9 0x7d62f224 in urlmon (+0xf224) (0x0032d004) 10 0x7d62d5a3 in urlmon (+0xd5a3) (0x0032d124) 11 0x7d62d82a bind_to_object+0x3a() in urlmon (0x0032d154) 12 0x7d63d9d8 in urlmon (+0x1d9d8) (0x0032d1b4) 13 0x7d66e97e in shdocvw (+0xe97e) (0x0032e3c4) 14 0x7d66eff3 in shdocvw (+0xeff3) (0x0032e3e4) 15 0x7d6695b6 process_dochost_task+0x16() in shdocvw (0x0032e404) 16 0x7d67250a in shdocvw (+0x1250a) (0x0032e444) 17 0x7ede069a WINPROC_wrapper+0x1a() in user32 (0x0032e474) 18 0x7ede0d7e WINPROC_wrapper+0x6fe() in user32 (0x0032e4b4) 19 0x7ede6151 in user32 (+0xb6151) (0x0032e4f4) 20 0x7eda987a in user32 (+0x7987a) (0x0032e564) 21 0x7edacafd in user32 (+0x7cafd) (0x0032e5c4) 22 0x7edacf6a SendMessageW+0x4a() in user32 (0x0032e604) 23 0x7d669617 push_dochost_task+0x37() in shdocvw (0x0032e624) 24 0x7d66f7a5 navigate_url+0x115() in shdocvw (0x0032e674) 25 0x7d677579 in shdocvw (+0x17579) (0x0032e6b4) 26 0x7c19cfe4 in mfc71 (+0x5cfe4) (0x0032e73c) 27 0x0063dc86 in aruser (+0x23dc86) (0x0032e798) 28 0x0063d130 in aruser (+0x23d130) (0x0032e7d4) 29 0x005213d8 in aruser (+0x1213d8) (0x0032e804) 30 0x004e42d0 in aruser (+0xe42d0) (0x0032e8e4) 31 0x004e83aa in aruser (+0xe83aa) (0x0032ed6c) 32 0x00485801 in aruser (+0x85801) (0x0032ed80) 33 0x00485c1e in aruser (+0x85c1e) (0x0032ed98) 34 0x004e1f9e in aruser (+0xe1f9e) (0x0032edec) 35 0x00473ae5 in aruser (+0x73ae5) (0x0032f120) 36 0x0040c84e in aruser (+0xc84e) (0x0032f4f0) 37 0x0040cd07 in aruser (+0xcd07) (0x0032f540) 38 0x0041c8c8 in aruser (+0x1c8c8) (0x0032f848) 39 0x004098d8 in aruser (+0x98d8) (0x0032fe50) 40 0x7c172fb6 in mfc71 (+0x32fb6) (0x0032ff08) 41 0x7b875be7 in kernel32 (+0x55be7) (0x0032ffe8) 42 0xb7e439c7 wine_switch_to_stack+0x17() in libwine.so.1 (0x00000000) fixme:shdocvw:OleInPlaceObject_InPlaceDeactivate (0x172128) fixme:shdocvw:OleObject_Close (0x172128)->(1) fixme:ntdll:RtlNtStatusToDosErrorNoTeb no mapping for 8000000a Other: - I have not tried wine tricks - Only applications I have installed is PS CS2, DisplaySet (Windows Font program)
Which version of Remedy is this? Looks like our IE emulation might be insufficient. Please file a bug at http://bugs.winehq.org Thanks! You might try running this with IE installed in wine, but we don't support that. (If you still want to try, see http://wiki.winehq.org/FAQ#head-69ca5e820c6eef64196e1830bf7f09521c2a4843 ) - Dan On Fri, May 16, 2008 at 5:22 AM, takeawaydave <wineforum-user at winehq.org> wrote:> Ubuntu 8.04 > Wine 0.9.59 (no added dlls) > AR System - installed no problem > > Remedy User WIndow crashes following login to ar server > > $ wine .wine/drive_c/Program\ Files/AR\ System/User/aruser.exe &> /tmp/log.txt 2>&1 >... > err:ole:ITypeInfo_fnInvoke did not find member id -517, flags 0x4! > fixme:shdocvw:navigate_url Unsupported args (Flags 0x32e720:3; TargetFrameName 0x32e710:8) > fixme:urlmon:URLMonikerImpl_BindToObject use running object table > fixme:win:WIN_CreateWindowEx Parent is HWND_MESSAGE > err:mshtml:init_xpcom AutoRegister(NULL) failed: 80040154 > err:mshtml:init_xpcom AutoRegister(gre_dir) failed: 80040154 > err:mshtml:init_nsio Could not get factory: 80004005 > err:mshtml:init_xpcom could not get appstartup-notifier: 80040154 > err:mshtml:set_profile Could not get profile service: 80040154 > err:mshtml:register_nsservice Could not get WindowWatcher object: 80040154 > err:mshtml:NSContainer_Create Creating WebBrowser failed: 80040154 > wine: Unhandled page fault on read access to 0x00000000 at address 0x7d5d0c71 (thread 0009), starting debugger... > Unhandled exception: page fault on read access to 0x00000000 in 32-bit code (0x7d5d0c71). > Backtrace: > =>1 0x7d5d0c71 NSContainer_Create+0x121() in mshtml (0x0032cce4) > 2 0x7d5a46ac HTMLDocument_Create+0x1fc() in mshtml (0x0032cd34) > 3 0x7d5c8af0 in mshtml (+0x38af0) (0x0032cd54) > 4 0x7e8ef704 CoCreateInstance+0x1c4() in ole32 (0x0032cdb4) > 5 0x7d62c64a in urlmon (+0xc64a) (0x0032ce54) > ... > > - I have not tried wine tricks > - Only applications I have installed is PS CS2, DisplaySet (Windows Font program)
I googled a bit and decided to install Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) (http://www.microsoft.com/downloads/thankyou.aspx?familyId=200b2fd9-ae1a-4a14-984d-389c36f85647&displayLang=en) This slightly changes the end of the crash log: Code: . . . . 31 0x004e83aa in aruser (+0xe83aa) (0x0032ed6c) 32 0x00485801 in aruser (+0x85801) (0x0032ed80) 33 0x00485c1e in aruser (+0x85c1e) (0x0032ed98) 34 0x004e1f9e in aruser (+0xe1f9e) (0x0032edec) 35 0x00473ae5 in aruser (+0x73ae5) (0x0032f120) 36 0x0040c84e in aruser (+0xc84e) (0x0032f4f0) 37 0x0040cd07 in aruser (+0xcd07) (0x0032f540) 38 0x0041c8c8 in aruser (+0x1c8c8) (0x0032f848) 39 0x004098d8 in aruser (+0x98d8) (0x0032fe50) 40 0x7c172fb6 in mfc71 (+0x32fb6) (0x0032ff08) 41 0x7b875be7 in kernel32 (+0x55be7) (0x0032ffe8) 42 0xb7e369c7 wine_switch_to_stack+0x17() in libwine.so.1 (0x00000000) fixme:shdocvw:OleInPlaceObject_InPlaceDeactivate (0x16fdc8) fixme:shdocvw:OleObject_Close (0x16fdc8)->(1)
Thanks for the reply Dan. Does the lastest trace still show consistency with IE emulation being insufficient? Version by the way is 7.1.00 (see post heading)
Can you confirm that Remedy User 7.0 works ok?