Vorbis - Mar 2002 - Philips && vorbis support

Hi all,

A few weeks ago, I sent a mail via the Philips website concerning
their portable digital music players (Rush, Expanium, etc.) Below you
will find my mail and the response from Philips.

As you can read, they have no intention to support Ogg Vorbis in the
near future. Perhaps if more of us ask for this kind of support, they
will be interested in adding support. So, go to the philips website
and ask for Vorbis support ! Spread the word ! ;)

Paul 'WEiRD' de Weerd

----- Forwarded message from PHILIPS <PHILIPS@SITEL-BE.com> -----

Delivered-To: weerd@weirdnet.nl
From: PHILIPS <PHILIPS@SITEL-BE.com>
To: "'philips@maar.nu'" <philips@maar.nu>
Subject: RE: ceaudio - NETHERLANDS - HOME_AUDIO*NL1-335668
Date: Mon, 4 Mar 2002 16:18:26 +0100 

Dear Mr. de Weerd,

<p>First of all we would like to thank you for your interest in Philips.

I have checked with the respective Product Managers on Expanium and RUSH,
and I was being told that there is no plan on 
supporting the Ogg Vorbis compression format in the near future

We sincerely hope to have informed you to your satisfaction.

In the future, should you have any questions please do not hesitate to
contact the Philips Consumer Center. 
The telephone number is: 0900-8406 (EUR 0,10 cents per minute) and can be
reached from Monday till Friday between 8am and 8pm.

<p>With kind regards,

G. Hopman
Philips Consumer Center
> -----Original Message-----
> From:	PHILIPS 
> Sent:	Tuesday, February 19, 2002 9:25 AM
> To:	'philips@maar.nu'
> Subject:	RE: ceaudio - NETHERLANDS - HOME_AUDIO*NL1-335668
> 
> 
> 
> 	-----Original Message-----
> 	From:	philips@maar.nu [SMTP:philips@maar.nu]
> 	Sent:	Sunday, February 17, 2002 2:52 AM
> 	To:	philips@sitel-be.com
> 	Subject:	WWW: ceaudio - NETHERLANDS - HOME_AUDIO
> 
> 
> 
> 	Company   : -
> 	Name      : Paul de Weerd
> 	Address   : Please use e-mail
> 	City      : Amsterdam
> 	ZipCode   : 1000 AA
> 	State     : -
> 	Country   : NETHERLANDS
> 	Telephone : 020 654321
> 	Subject   : ceaudio
> 	Department: HOME_AUDIO
> 	E-mail    : philips@maar.nu
> 	Age       : 25
> 	Sex       : M
> 
> 	Comments:
> 
> 	I'm a happy user of the Expanium 101. My question is : Will Philips
> 	MP3 products (such as the RUSH or Expanium series) support Ogg
> Vorbis
> 	in the near future ? 
> 
> 	Since Frauenhofer/Thompson hold patents on MP3 technology, every
> MP3-file
> 	and MP3-enabled product requires a fee paid to this company. Ogg
> Vorbis
> 	is completely patent-free and thus has no such requirement. Also,
> Ogg
> 	Vorbis sounds far superior due to better psycho-acoustics modeling.
> 
> 
> 	Please consider adding Ogg Vorbis support to your digital music
> players.
> 	More information on Ogg Vorbis can be found on
> http://www.vorbis.com/
> 	and http://www.xiph.org/ogg/vorbis/
> 
> 
> 
----- End forwarded message -----

PS: Some personal information is false (but I do live in Amsterdam ;)


-- 
>++++++++[<++++++++++>-]<+++++++.>+++[<------>-]<.>+++[<+
+++++++++++>-]<.>++[<------------>-]<+.--------------.[-]

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> As you can read, they have no intention to support Ogg Vorbis 
> in the near future. Perhaps if more of us ask for this kind 
> of support, they will be interested in adding support. So, go 
> to the philips website and ask for Vorbis support ! Spread 
> the word ! ;)
Ogg Vorbis is going to have to become a LOT more
widely used for Philips or any other manufacturer
to take it seriously.  And the average consumer
will have to be convinced of its advantages over
MP3.  Appealing to the open-ness of the algorithms
is enough for most of the current users, but it
won't be enough for the mass market, I'm afraid.

<p>Todd.

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Hello,

Following Paul de Weerd's advice I went to the Philips website to ask for
Ogg Vorbis supporting players.
Maybe the argument is stronger if you say (whether or not it is true) that
you do not own a compressed audio player yet, and you won't buy one until
they start supporting Ogg Vorbis.
If they give me a different answer to Paul's I will post it on the forum.

Andras Toth

At 18:40 04/03/02 +0100, you wrote:
>Hi all,
>
>A few weeks ago, I sent a mail via the Philips website concerning
>their portable digital music players (Rush, Expanium, etc.) Below you
>will find my mail and the response from Philips.
>
>As you can read, they have no intention to support Ogg Vorbis in the
>near future. Perhaps if more of us ask for this kind of support, they
>will be interested in adding support. So, go to the philips website
>and ask for Vorbis support ! Spread the word ! ;)
>
>Paul 'WEiRD' de Weerd
<p>--- >8 ----
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Ogg project homepage: http://www.xiph.org/ogg/
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Hello,

I received a message from Philips France yesterday redirecting me to a
local technical support telephone line... It was a mistake to indicate
France as my country of residence.
If I call them to ask for Ogg Vorbis on their machines, they won't even
know what I am talking about and anyway my message will never get to the
developers.

So when writing to Philips, pretend to be living in the Netherlands as Paul
de Weerd did!

Andras Toth

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