similar to: need trouble ticket system

Hi list, I have to build vpn server for 1500 clients. No encryption necessary. can anyone please recommend me vpn server. I do not have experience on vpn. I have tested openvpn on my test setup, & its working fine. I want to check if there any other vpn server available. I have not checked but can pptp vpn be usefull? My requirement is to connect 1500 clients on vpn server. Need

Hi, Last year, I tried to installed and evaluate the following OSS web base trouble ticketing system. This is for me to track history on our IT related issues. Those that I tried are the PHP Ticket, DanPHPSupport, Epix Power Support, ruQueue, Ticket Express, OTRS, PMOS Help Desk and eTicket. From those, PMOS and eTicket are my top picks. I have problem installing OTRS the last time, so I am

Hi, This is regarding updating dovecot.index.cache. I have few backup ids configured. these are used only when old mail needs to be retrieved. usually these mailboxes contains more then 9,000 mails. while login to webmail, imap consumption is high, which creates performance related issues for regular mailboxes. to resolve this i have to move heavy mailbox to dedicated server. before doing

Hi list, I am using dovecot deliver for the local mail delivery with qmail. this is working fine. but when mail is sent to invalid user, it gets bounced back with error "I'm not going to try again; this message has been in the queue too long." rather "no mailbox here by that name" I could find proper solution, kindly guide to resolve it. /var/log/maillog Oct 24

Hi, I am using Squid for local users since two years & is working fine. I am trying to implement web filtering for remote computers e.g few laptops & branch / franchise computers on dynamic ips. I do not want to use Squid proxy for it, if all remote computers will use Squid from my public ip, bandwidth utilization will increase. Need valuable suggestion to achieve this. Regards Dhaval

Hi, I am using bind 9.6.0. I want to configure cname for corporate web (example.com). When I mention following my company site opens without sub domain. e.g example.com I dont need to mention www.example.com. @ IN A x.x.x.x I have two ISP with radware link proof. Radware device has its own dns e.g abc.com I have web record on link proof e.g www.abc.com (ip x.x.x.1 & y.y.y.1) Now when I

Hello all, Several days ago, I noticed Firefox 3.0.8 was released for i386, but I haven't seen it on any of the mirrors. I know it can take a few days for mirrors to sync, but I think it's been 5 days now. Anyone see this package out there yet? ******************************************************************************* Gilbert Sebenste

Hi. I'm trying to get OTRS running on CentOS 5.5 with SELinux enabled, and audit.log / audit2allow tell me I need to add the local policy: #============= httpd_t ============== allow httpd_t unconfined_t:shm { unix_read unix_write }; which I think will allow the httpd access to read and write from shared memory? Is that right? What are the risks involved in opening this? I notice it is

Hi, I am running dovecot with postfix and OTRS2 on a fresh Ubuntu 8.10 Server system. OTRS2 is configured to poll new email to otrs-incoming at localhost via POP3 every 5 minutes. It works, but after approximately 20 hours it suddenly stops working and only a restart of dovecot helps. The outage starts at different times during night (00:15 on Thursday, 1:15 on Friday, 3:20 on

Hi all, sorry for being OT but would any of you recommend a ticketing system? We'd like something pretty comprehensive to cover helpdesk and HR stuff as well as software bugs/requests. There seems to be a million variations out there.

# Automatically generated email from bts, devscripts version 2.10.30 # via tagpending # # logcheck (1.2.65) unstable; urgency=low # # * ignore.d.server/courier: # - update rules to include port information; thanks to Antoine Pardignon # (closes: #446310). # - ignore couriertcpd messages; thanks to Andrew Gallagher # (closes: #451118). # * ignore.d.server/smbd_audit: # -

Hi, Is it possible to record say 30 seconds of audio and then have LumenVox convert to text ? or any available tool open source for speech to text . Regards Dhaval -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20100914/b56c3d9c/attachment.htm

hello all, i have 2 asterisk boxes on that 1 have public IP Address and another is only have local IP address now on public IP there are some 7 DID forwarded , now i want to forward 3 DID out of 7 DID to local machine we called server B , I know there are DIal , and Switch statement in asterisk , but is there any other convenient way to do this. because if call ratio is high then my call legs

hi all, any one know, about echo cancellation with digium card, is it actually needed or it okay if we dont purchase because it increase price which half of new card, regards Dhaval -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090827/8d6c680a/attachment.htm

Hi all, I have n no. of extensions in my dialer. from 456 to 556 extensions. I was created 2 other extensions 667 and 668 I need to allow only STD calls to go from this extensions. These all extensions are same context . I need to define the STD dialplan for only this 2 extensions. how I can ? Best Regards, Mahesh Katta *BUZZ**WORKS* Business Services Private Limited BANGALORE | CHENNAI |

Hello Friends, I am trying to Installl dahdi on amazon EC2 which have Open-SUSE-11.1 X86 version. and here is snap of uname- a command *Linux ip-10-160-86-41 2.6.32.19-0.3-ec2 #1 SMP 2010-09-17 20:28:21 +0200 x86_64 x86_64 x86_64 GNU/Linux* when I try to run DAHDI distribution dahdi-linux-2.1.0.4 I am getting following error *echo "You do not appear to have the sources for the

Dear All, How can we know the On board supports echo cancellation I have *Digium, Inc. Wildcard TE410P quad-span T1/E1/J1 card 3.3V (rev 02)*board all working fine but sometimes i got echo when user are calling a PRI. is there any way to know on board echo cancellation . regards Dhaval -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hello All, can anybody tell me how can i integrate asterisk and skype users so that skype users can dial my asterisk number or dial internal dialplan form skype regars Dhaval -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090708/cccd4587/attachment.htm

hi all, can anybody help me to give Opensource SIP client information which can be modified as per our requirment regards Dhaval -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090518/802cc3ac/attachment.htm

hello List, i am in a situation where i cannot get cdr records for call originated from CLI , i am not able to get when i used application or extension. is there any solution regarding this ,i working since last 3 days onto this. regards Dhaval -------------- next part -------------- An HTML attachment was scrubbed... URL: