similar to: Agents.conf Device_state

Hello to all I'm trying to record the calls going to my queues, but asterisk creates 2 files, one with the inbound and another with the outbound sound. I know Sox should mix the 2 files automatically in the end, but this isn't happening. I have sox installed in my server. How can I force Sox to mix the files? Here is my config: queues.conf----------------------------- [general]

Hi, I am looking to configure asterisk queues in off-hook mode, that is, the agent calls into the system and stays connected to this call, when new customer calls, he is redirected to the queue which should distribute to connected agents. is this possible on teh actual app_queue or we would need to implement it using ARI. Thanks in advance.

Humm whats is the diferent? Em 16/12/2015 14:19, "Annus Fictus" <annusfictus at gmail.com> escreveu: > CDR-STATS is for reporting. > > A2Billing is for billing... > > Regards > > El 16/12/2015 a las 11:15, Vitor Mazuco escribi?: > >> Hi everyone! >> >> I'm trying to install CDR-Stats (cdr-stats.org), but it very difficult. >>

Hello, with qualify_frequency=0 I can't receive calls from others endpoints. Other strange think is if I set mailboxes parameter on the console, when the endpoint registering, i can see: ERROR[2208]: res_pjsip.c:2946 create_out_of_dialog_request: Unable to create outbound NOTIFY request to endpoint 1001 at sip.domain.com WARNING[2208]: res_pjsip_mwi.c:379

Hello, I'm trying to use presence with PJSIP and I have a "issue". I created correctly hint priorities like: exten => 1000,hint,PJSIP/1000 exten => 1001,hint,PJSIP/1001 Extension 1000 can subscribe extension 1001 y vice-versa. The problem is when the extension 1000 make or receive a call. In the softphone where the extension is present on buddy list, the extension appear

Hello, I'd like to do some tests with the StatsD dialplan application but on the last version of Asterisk 13 (13.7.0) I can't find this application. New Features made in this release: ----------------------------------- * ASTERISK-25419 - Dialplan Application for Integration of StatsD (Reported by Ashley Sanders) res_statsd module are correctly compiled y loaded. Any hint?

Yes, I have tried that too (i.e, exten => +17775551212,1,Log(WARNING, TWILIO)). It does not work and NO error message in CLI. I have also tried http://orourketech.com/elastix-plus-sign-caller-id-messing-things/ since I first emailed this group, but that does not seem to work either. Here is my log: [Dec 2 15:09:28] NOTICE[26464]: res_pjsip_session.c:1920 new_invite: Call from

Hello List, following this thread: http://asterisk-users.digium.narkive.com/ulR5hd1M/same-pjsip-username-with-differents-domains I tried to configure on the pjsip.conf the same endpoint with different domains like: [1000 at sip.domain.com] type=endpoint [1000 at sip1.domain.com] type=endpoint I can register the two 1000 endpoints using different domain but on the Asterisk console:

I ne w in samba world but i was configured a Samba with shares folder linkable to users and it was successfull. Now i try to extend to PDC but the client can't logon into the server: the log.smbd could this [2009/06/12 15:51:21, 0] smbd/server.c:main(1209) smbd version 3.2.3 started. Copyright Andrew Tridgell and the Samba Team 1992-2008 [2009/06/12 15:51:21, 1]

Guys I am having some serious issues with my call queue and Management is breathing down my neck pretty bad, and I am running out of ideas. I have a single queue for my tech support department. I originally was using the AgentCallbackLogin for them and it tested out great on our testing weekends, but it hasn't worked out since. It would only let one of them take calls at a time, no matter

Hi all, I have 2 question. I have a call center queue with 5 agent; the following are the configuration files: *queue.conf* [name_of_queue] musicclass = default announce = queue-name_of_queue strategy = ringall servicelevel = 60 context = callcenter timeout = 60 retry = 5 wrapuptime=15 autopause=no maxlen = 0 announce-frequency = 60 periodic-announce-frequency=30 announce-holdtime = yes

Hello, I'd like share with you my tests about PJSIP channel with the aim of improving the functioning of the channel: * Multi domain support not work correctly: https://issues.asterisk.org/jira/browse/ASTERISK-26026 * Different context subscribe for each endpoint not possible: https://issues.asterisk.org/jira/browse/ASTERISK-25471 * BLF don't work correctly on my tests

Hi, I am moving my call center to 1.4. Previously I was recording calls in agents.conf with the following config recordagentcalls=yes recordformat=wav createlink=yes So I had the filename in all calls which was *connected to agents*. I am looking for a similar functionality for 1.4. I am now recording calls using the following configuration. [general] persistentmembers = no eventwhencalled =

Hello Asterisk Users, I guess the subject says the most of it; here goes some more detail: - Running Asterisk 1.2.14 - Objective: record all calls managed by a specific queue - Name those files ${TIMESTAMP}-${CALLERIDNUM}-${UNIQUEID} Facts: - If the UNIQUEID chan var is used in the MONITOR_FILENAME, before calling the Queue() application, the two legs of the call are not

Hi everyone! I'm trying to install CDR-Stats (cdr-stats.org), but it very difficult. Is there others optins for billing? Thanks

Hello list, before to lost my time, I'd like know if someone have a WebRTC working configuration on Asterisk 13.11.0 SIP or PJSIP channel. Thank you Regards

Is anyone successfully using call queues and call groups? If so do you have an example configuration? The wicki and mailing list information I found is pretty old. Thanks! Paul pmahler@signate.com

Hello, I am running Asterisk 13.6.0 in an AWS instance, and I set it up with Twilio SIP trunk using pjsip_wizard.conf (nice feature!). I see that the calls actually "reach" the PBX, but for some reason, they are not caught by any of my extensions context. Here's what I observe when I test this from a non-PBX connected E164 number (a landline), say 555-666-1212. My Twilio number is

Hello, I have a server with Samba(3.0.13-1.1)/OpenLDAP and sometimes my users get a D flag at sambaAcctFlags. There are some users that don?t have all the samba attributes yet. I would like to know why it happens. Which actions/attributes can tell to samba turn de D flag on? This is a ldif of a user that yesterday got a D flag: uid=fulano,ou=Users,dc=grad,dc=br dn:

Hello, How can we monitor agents voice channels for training or quality control purpose. While agent is talking to a customer we need to be able to monitor voice channel (the actual voice conversation). If possible we would like to do that without putting agents in conference rooms. Is there any possible way to do that? Has someone done this? In addition when we tried to put the agent in