asterisk users - Dec 2015 - Issues with Twilio number incoming call and context matching

Hello,

I am running Asterisk 13.6.0 in an AWS instance, and I set it up with
Twilio SIP trunk using pjsip_wizard.conf (nice feature!). I see that the
calls actually "reach" the PBX, but for some reason, they are not
caught by
any of my extensions context.

Here's what I observe when I test this from a non-PBX connected E164 number
(a landline), say 555-666-1212. My Twilio number is 777-555-1212

Situation 1:
========extensions.conf:

[from-external]
exten => _.,1,Log(WARNING, TWILIO)

[from-internal]
...

Calling 555-666-1212 to Twilio number 777-555-1212:

On Asterisk CLI (core set debug on, logger set level WARNING on):

No logs at all. Call just ends. No friendly message saying why it will
hangup.

Situation 2:
==========extensions.conf:

[from-external]

exten => 17775551212,1,Log(WARNING, TWILIO)
same =>              n,Hangup()

On Asterisk CLI:
Call from 'from-twilio' (UDP:mysillyapp.pstn.twilio.com:5060) to
extension
'+17775551212' rejected because extension not found in context
'from-external'.

However, clearly, the extension is there (in extensions.conf). The call
hangs up, but with Twilio's "The number you dialed is not a working
number...." message.

What am I missing here? How do I fix this issue with the call not being
"caught" with my extensions.conf?

Any help is appreciated.
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Hello,

try to change:

exten => 17775551212,1,Log(WARNING, TWILIO)
same =>  n,Hangup()

with:

exten => +17775551212,1,Log(WARNING, TWILIO)
same =>  n,Hangup()

Regards
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Yes, I have tried that too (i.e, exten => +17775551212,1,Log(WARNING,
TWILIO)). It does not work and NO error message in CLI.

I have also tried
http://orourketech.com/elastix-plus-sign-caller-id-messing-things/ since I
first emailed this group, but that does not seem to work either.

Here is my log:

[Dec  2 15:09:28] NOTICE[26464]: res_pjsip_session.c:1920 new_invite: Call
from 'from-twilio' (UDP:mysillyApp.pstn.twilio.com:5060) to extension
'+17775551212' rejected because extension not found in context
'from-twilio-remove-plus'.
[Dec  2 15:09:29] NOTICE[26464]: res_pjsip_session.c:1920 new_invite: Call
from 'from-twilio' (UDP:mysillyApp.pstn.twilio.com:5060) to extension
'+17775551212' rejected because extension not found in context
'from-twilio-remove-plus'.
ip-xxxx*CLI> dialplan show from-twilio-remove-plus
[ Context 'from-twilio-remove-plus' created by 'pbx_config' ]
  '_[+1]XXXXXXXXXX' => 1. GotoIf($["${CALLERID(num):0:2}"
!"+1"]?noplusatstart) [pbx_config]
                    2. Log(WARNING,TWILIO)
 [pbx_config]
                    3. Set(CALLERID(num)=${CALLERID(num):1})
 [pbx_config]
     [noplusatstart] 4. Goto(from-external,${EXTEN},1)
[pbx_config]
ip-xxxx*CLI> dialplan show from-external
[ Context 'from-external' created by 'pbx_config' ]
  '17775551212' =>  1. Log(WARNING,TWILIO)
 [pbx_config]
                    2. Hangup()
[pbx_config]


On Wed, Dec 2, 2015 at 9:23 AM, Annus Fictus <annusfictus at gmail.com>
wrote:
> Hello,
>
> try to change:
>
> exten => 17775551212,1,Log(WARNING, TWILIO)
> same =>              n,Hangup()
>
> with:
>
> exten => +17775551212,1,Log(WARNING, TWILIO)
> same =>              n,Hangup()
>
> Regards
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
>                http://www.asterisk.org/hello
>
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> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>
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Hi

Your extensions.conf should have +17775551212 extension and not 17775551212

Add + sign before your number. This should solve your issue.

[from-external]
exten => +17775551212,1,Log(WARNING, TWILIO)
     same => n,Hangup()

*Thanks & Regards,*
Amit Patkar

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Thanks Annus, Amit.

Yes, Amit, the plus sign in front is necessary. I was able to get this to
work by changing the codecs that the SIP trunk will use. I had to set up
wireshark on my Asterisk instance, gather that it didn't work for a 488 SIP
"No acceptable here" message, which led me to discovering the codec
problem.

On Thu, Dec 3, 2015 at 12:23 AM, Amit Patkar <amit at avhan.com> wrote:
> Hi
>
> Your extensions.conf should have +17775551212 extension and not
> 17775551212
>
> Add + sign before your number. This should solve your issue.
>
> [from-external]
> exten => +17775551212,1,Log(WARNING, TWILIO)
>     same => n,Hangup()
>
> *Thanks & Regards,*
> Amit Patkar
>
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
>                http://www.asterisk.org/hello
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>
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