similar to: queue show <queue-name> vs queue log for calculating average hold time

On Wed, Jan 28, 2015 at 12:23 PM, Ishfaq Malik <ish at pack-net.co.uk> wrote: > Hi > > We're using 1.8.23.1 on CentOS 5 and are trying to get accurate stats for > queues. > > For a particular customer, when I run queue show <queue_name> I get the > following numbers: > > <queue_name> has 0 calls (max unlimited) in 'ringall' strategy (17s

Does anybody have realtime queue members working? Not the queues themselves, just the members. I have realtime working for voicemail and sippeers, but I can't get queue members to work. Here is what I have: res_mysql.conf: [general] dbhost = 127.0.0.1 dbname = ASTERISK dbuser = myuser dbpass = mypass dbport = 3306 dbsock = /tmp/mysql.sock queues.conf: [general]

Hi All, I've got a realtime queue in place (strategy is "wrandom"), and have added a member dynamically via "queue add member ". My agent shows in the queue, but when he gets the call is not recognized as "In Use". Here is the output from "queue show" prior to the call: *CLI> queue show QUEUE_3 has 0 calls (max unlimited) in 'wrandom'

Hi! Trying to understand how wrapuptime is working... I have written a small php script that let agents log in/out off a queue. That part is working as a clock but wrapuptime is not doing what I expect. Input Interi?r - Queue Manager 0317998989 has 0 calls (max unlimited) in 'rrmemory' strategy (5s holdtime, 94s talktime), W:0, C:8, A:1, SL:0.0% within 0s Members: SIP/0317998971

Hi, ? I am trying to store queues.conf to a MySQL database using dynamic realtime. I have a working ODBC connection and the queueing system already works but I want to store the queues.conf file to a database. I am following the guide from Asterisk the definitive guide, the ebook can be found at: http://ofps.oreilly.com/titles/9781449332426/asterisk-DB.html ? I have a database called asterisk

Hi! We have alot of users who are having 2 phones, 1 fixed and 1 DECT. I am looking for a way to log them into a queue and let both phone rings. Let me try to explain: 0317998975 is a fixed phone, 0317998985 is a DECT. 0317998989 is a queue. queue add member SIP/0317998975 to 0317998989 works ofc. sip*CLI> queue show 0317998989 0317998989 has 0 calls (max unlimited) in

Queue not sending call to Agent I am having an issue and i am not sure if it is a bug or a config issue. I was originally running Asterisk 1.8.1.1 when I noticed this issue. I upgraded to 1.8.4.2 to see if that would fix it but it didn't. The issue is that I have a call queue and the agent dials a number to log into the queue. When someone calls the queue the first time the call is

How to get rid on following.. why its Invalid ? holler*CLI> queue show queue1 queue1 has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 0s Members: Agent/7201 (Invalid) has taken no calls yet Agent/7202 (Invalid) has taken no calls yet No Callers -------------- next part -------------- An HTML

Hi, ? I want queues.conf to be stored on a MySQL database using dynamic realtime. I am using asterisk 11.2.1 and?MySQL 5.1.67, the?MySQL database is hosted on?another server but?I can access the?database via ODBC. ? I have created the following tables: ? SQL> show tables; +-----------------------------------------------------------------+ |

I have only this platform to try it on, but observe the following inconsistencies: (from the manpage for 'net'): RAP PRINTQ RAP PRINTQ LIST QUEUE_NAME Lists the specified print queue and print jobs on the server. If the QUEUE_NAME is omitted, all queues are listed. ...OK, so: [novosirj@njmsa ~]> /products/samba/bin/net rap printq list ljndemo No command: list

I need clarification on couple of issues of Realtime Queue. It seems that when Agents(Memebers) are added using AddQueueMember, Asterisk puts this Queue-Member relationship information into AstDB, So that on asterisk restart this can be preserved. My question is, why does asterisk not store call information for Queue (holdtime, talktime, W, C, A, SL%) in AstDB, So that it can also be retained

Asterisk: 1.6.2.15 On the production server I've modify the /etc/asterisk/queues.conf file. Now in CLI I wan't to reload queue configuration gracefully. I did: virtual-pbx*CLI> queue reload members office virtual-pbx*CLI> But `queue show office` tells me that nothing has changed. I tried to reload all -- `queue reload all': virtual-pbx*CLI> queue reload all [Dec 28

On 10-09-16 00:50, Richard Mudgett wrote: > > > On Fri, Sep 9, 2016 at 5:37 PM, Jonas Kellens > <jonas.kellens at telenet.be <mailto:jonas.kellens at telenet.be>> wrote: > > Hello > > when I type on the Asterisk CLi 'queue show', I first get a list > of my queues and then the following : > > > failed to extend from 240 to 327

Hello, I have a partially working Realtime Queue using unixODBC and Firebird. I followed the steps on asterisk-guru and the voip-info asterisk message boards but have been having no success. I say that my queue is partially working because callers can join the queue. However the calls do not go to the agents even if the agent is not tied up and is available for calls. So the caller is stuck

Hi list, to manage an external queue agent the only solution I found is to connect a local account and redirect calls to this account using forward features from the phone (SNOM). The problem I face is that before calling the agent I would like to set extra header. Dialplan to call external agent is this one with (Gosub): [TOOTAiAudio] ; ; Call our gateway exten =

Asterisk 11.1.0 One queue with strategy=leastrecent. (Full queues.conf below.) Occasionally (several times today), a caller will get "stuck" in the queue - there are operators available to take the call, but the caller stays in the queue for a long time. Any idea what might cause this, or where I can start looking to debug it? I'm going to start digging through the queue log

I am reading at http://www.asteriskguru.com/tutorials/queues.html They are using member in both static and dynamic method. member => <technology>/XXXX -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110519/ec8d19e1/attachment.htm>

Hello, I have queues.conf setup with a group like so: [Sales](StandardQueue) announce = first member => SIP/FF4C119EEBF8-SLS member => SIP/FF9EF375CCFC-SLS member => SIP/13145555555 at callcentric ;Eric's cell member => SIP/FF1565AABB2D-SLS ;Eric's Yealink So, my idea here that it should ring all 4 phones at the same time. And it does work but randomly.I did trace a call and

It's my understanding that the backport is available now in 1.4. However, seem to be having some issues with it. Just wondering if I have everything setup right. I'm running 1.4.26.2 realtime. queue_members: `uniqueid` int(10) unsigned NOT NULL auto_increment, `membername` varchar(40) default NULL, `queue_name` varchar(128) default NULL, `interface` varchar(128) default NULL,