Displaying 20 results from an estimated 2000 matches similar to: "Queues: Knowing when a caller is position 1 (agent phone ringing)"
2013 May 01
1
Call "stuck" in queue
Asterisk 11.1.0
One queue with strategy=leastrecent. (Full queues.conf below.)
Occasionally (several times today), a caller will get "stuck" in the
queue - there are operators available to take the call, but the caller
stays in the queue for a long time. Any idea what might cause this, or
where I can start looking to debug it? I'm going to start digging
through the queue log
2009 Feb 17
1
What is the purpose of membermacro in queues.conf
Hi,
There are 3 new settings (setinterfacevar, setqueueentryvar,
setqueuevar) and membermacro settings in 1.6 queues.conf. What is
the potential use of these settings? The variables set are useful, but
there is no indication of the purpose they could be used? Any one with
some light on potential use case of these new features?
raj
2014 Aug 22
1
Asterisk 12 - queue variables not passed to local channel
Asterisk 12.5
I'm using AMI to initiate a "call me now" feature from the web site.
The AMI looks like:
Action: Originate
Channel: Local/s at callmenow
Context: dial-to-customer
Exten: s
Priority: 1
Async: true
Variable: CHANNEL_TO_CUSTOMER=SIP/voipms/1112223333
Timeout: 999999
Dial Plan:
[callmenow]
exten => s,1,NoOp(callmenow: Queue without answer)
same
2018 Dec 04
2
asterisk is not seeing my queues in database
I enabled the logs on the mysql database and ran :
realtime load queues name cou0002-test
in the mysql log I can see that the proper select statement is being
executed:
2018-12-04T16:29:27.253094Z 229 Query SET SESSION TRANSACTION
ISOLATION LEVEL READ COMMITTED
2018-12-04T16:29:27.254384Z 229 Prepare SELECT * FROM queues WHERE
name = ?
2018-12-04T16:29:27.254902Z 229
2009 Sep 24
1
Asterisk 1.6 Transfer issue[Edited]
Hi ,
I;ve Asterisk 1.6.0 with static agents (sip softphones with extns 100 & 101
) in a queue..When a caller arrives in queue , it lands on first 100 , 100
then does a blind transfer to 101 .. so that the caller can converse with
101 .. strangely enough the queue_log shows :
1253814090|1253814090.12|55365|NONE|ENTERQUEUE||98221232123
2011 Feb 20
1
MEMBERINTERFACE and MEMBERNAME questions
Hi!
Did play around with queues and need some help. I thought that MEMBERINTERFACE and MEMBERNAME should be set to the ?device? the call was queued to not the device that called the queue, or do i miss something?
Running: Asterisk 1.8.2.3 built by root @ sip on a i686 running Linux on 2011-01-31 13:38:23 UTC
0317998985 calls Kinna (0320209030)
Tomas Ekman (SIP/0317998972) receives the call but
2012 May 31
2
Queue callers with Callback option without lose their place
Is there any option in Asterisk distribution of this?
Thanks.
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2005 Feb 05
1
TAPI integration with * using Identapop software
Hi,
I've got Outlook to call the number on * using the TAPI interface
documented on the Wiki. Its working OK.
I have downloaded the Indentapop application, and it appears to
connect to * Ok using the Debug modes, but It isnt detecting incoming
calls.
Has anyone git identapop working?
Care to share configuration details?
Thanks
2005 May 15
4
Callerid on PC and more
Guys.
This is a good one... Is anybody doing callerid on the PC? What are you
using besides yac or things like that? And are you using some CRM like
Goldmine with it?
Good huh?
2010 Jan 22
5
Set CDR userfield for Queues
Hello,
I am using Queue application with multiple agents in each queue. I
want to set the CDR(userfield) for each cdr based on the agent
answering the call. Is it possible to do this?
Thanks
2013 Sep 06
2
Pull call out of queue
Trying to figure out the best way to pull an active call out of a queue by unique id and put it on hold. I don't want to put it on hold on the agent's phone but I want it to be pulled away from the agent's phone and into Asterisk limbo somewhere.
Shortly after I want to pull the same call out of limbo and redirect it back to either the same agent or another.
I was thinking about call
2005 May 27
2
CRM integration (was RE: CallerID)
hello everyone,
I just had a thought on this subject why not create a daemon process on
the Client PC That registers its self and What phone the user is
connected. An AGI script could monitor the progress and when answered
could send a push to the registered daemon which would push a link to
the registered daemon on the telephone operators on the desk top. this
would not waist resource as much as
2013 May 13
1
amiDebugger - might make your life easier if you program through the AMI
Hi all,
I have been playing with the AMI quite a bit lately - mostly debugging
WombatDialer in production, but that's a different story - and I have been
frustrated by the lack of a simple way to interact CLI-like with the AMI
itself. So I have decided to write something myself to make my life easier,
or at least a bit less miserable.
The result is a little webapp that you can use as a sort
2013 May 14
4
dial and bridge
Hi all,
I need some advice - I have been working on originating multiple calls
using AMI and then joining them.
What I want to do is:
- dial call 1 (where the caller is in a "channel" format, like SIp/1234 or
Local/1234 at ext) and "park" it somehow
- dial call 2 (where again the caller is in channel format) and join it to
the previous call.
As a requirement, I cannot use the
2018 Jan 17
2
queue peridiodic-announce-frequency
Hello group,
I tried a lot to enlarge the frequency (i.e. more announces, low wait
between). according to config, every 30 seconds the announcement should
take place. In fact, the first periodic announce is done after 2
minutes?
What is my fault?
Thank you
Regards
Paul
# zypper if asterisk
Loading repository data...
Reading installed packages...
Information for package asterisk:
2006 Jan 25
1
Want to automatically park call and have caller hear ring tones
Here's the short of it. I have an Asterisk 1.2.1 system setup to
handle both personal and business calls. Now, the business callers
will hear music while on hold, so the default MOH needs to play
regular music. Personal callers should hear rings, not music. I have
this working except for one specific case. If someone calls during
the day (we're night people), asterisk will not ring
2008 May 27
1
asterisk 1.4 QUEUES Variables
I have running an Asterisk 1.4.20 box and I want to get the value of the
MEMBERINTERFACE variable to know about which queue member received the call.
I set 'setinterfacevar=' to 'yes' in queues.conf but I can?t get this value.
2013 May 31
1
WebRTC softphone for Asterisk - any suggestion?
Hi All,
I wonder if any of you has some suggestions on which WebRTC
client/softphone to use for a click-to-dial, webpage hosted solution. Any
suggestions?
Thanks
l.
--
Loway - home of QueueMetrics - http://queuemetrics.com
Test-drive WombatDialer beta @ http://wombatdialer.com
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2014 Jul 24
1
GNU netcat in make tests
Hello everybody,
regression tests do use `nc -U` since commit 0e4e955 to test for Unix domain
socket forwarding. This fails on systems that have GNU netcat installed as
that does not support Unix domain sockets. In fact it does not understand the
`-U` option at all. What way to go there?
--
main(a){char*c=/* Schoene Gruesse */"B?IJj;MEH"
2006 Mar 07
17
[UNDER CONSTRUCTION] YAC? (Yet Another Capistrano)
My needs are far more modest than Capistrano''s capabilities. Also, when
working in a shared hosting environment, the Capistrano model can be
outside the capabilities allowed by the Web host.
I simply need to push selected directories (on a changed-file basis) out
to a server. I have about 80% of the code written to do this (I''m
considering YAC for the name, with a nod to