similar to: Queues: Knowing when a caller is position 1 (agent phone ringing)

Displaying 20 results from an estimated 2000 matches similar to: "Queues: Knowing when a caller is position 1 (agent phone ringing)"

2013 May 01
1
Call "stuck" in queue
Asterisk 11.1.0 One queue with strategy=leastrecent. (Full queues.conf below.) Occasionally (several times today), a caller will get "stuck" in the queue - there are operators available to take the call, but the caller stays in the queue for a long time. Any idea what might cause this, or where I can start looking to debug it? I'm going to start digging through the queue log
2009 Feb 17
1
What is the purpose of membermacro in queues.conf
Hi, There are 3 new settings (setinterfacevar, setqueueentryvar, setqueuevar) and membermacro settings in 1.6 queues.conf. What is the potential use of these settings? The variables set are useful, but there is no indication of the purpose they could be used? Any one with some light on potential use case of these new features? raj
2014 Aug 22
1
Asterisk 12 - queue variables not passed to local channel
Asterisk 12.5 I'm using AMI to initiate a "call me now" feature from the web site. The AMI looks like: Action: Originate Channel: Local/s at callmenow Context: dial-to-customer Exten: s Priority: 1 Async: true Variable: CHANNEL_TO_CUSTOMER=SIP/voipms/1112223333 Timeout: 999999 Dial Plan: [callmenow] exten => s,1,NoOp(callmenow: Queue without answer) same
2018 Dec 04
2
asterisk is not seeing my queues in database
I enabled the logs on the mysql database and ran : realtime load queues name cou0002-test in the mysql log I can see that the proper select statement is being executed: 2018-12-04T16:29:27.253094Z 229 Query SET SESSION TRANSACTION ISOLATION LEVEL READ COMMITTED 2018-12-04T16:29:27.254384Z 229 Prepare SELECT * FROM queues WHERE name = ? 2018-12-04T16:29:27.254902Z 229
2009 Sep 24
1
Asterisk 1.6 Transfer issue[Edited]
Hi , I;ve Asterisk 1.6.0 with static agents (sip softphones with extns 100 & 101 ) in a queue..When a caller arrives in queue , it lands on first 100 , 100 then does a blind transfer to 101 .. so that the caller can converse with 101 .. strangely enough the queue_log shows : 1253814090|1253814090.12|55365|NONE|ENTERQUEUE||98221232123
2011 Feb 20
1
MEMBERINTERFACE and MEMBERNAME questions
Hi! Did play around with queues and need some help. I thought that MEMBERINTERFACE and MEMBERNAME should be set to the ?device? the call was queued to not the device that called the queue, or do i miss something? Running: Asterisk 1.8.2.3 built by root @ sip on a i686 running Linux on 2011-01-31 13:38:23 UTC 0317998985 calls Kinna (0320209030) Tomas Ekman (SIP/0317998972) receives the call but
2012 May 31
2
Queue callers with Callback option without lose their place
Is there any option in Asterisk distribution of this? Thanks. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20120531/8fac6a22/attachment.htm>
2005 Feb 05
1
TAPI integration with * using Identapop software
Hi, I've got Outlook to call the number on * using the TAPI interface documented on the Wiki. Its working OK. I have downloaded the Indentapop application, and it appears to connect to * Ok using the Debug modes, but It isnt detecting incoming calls. Has anyone git identapop working? Care to share configuration details? Thanks
2005 May 15
4
Callerid on PC and more
Guys. This is a good one... Is anybody doing callerid on the PC? What are you using besides yac or things like that? And are you using some CRM like Goldmine with it? Good huh?
2010 Jan 22
5
Set CDR userfield for Queues
Hello, I am using Queue application with multiple agents in each queue. I want to set the CDR(userfield) for each cdr based on the agent answering the call. Is it possible to do this? Thanks
2013 Sep 06
2
Pull call out of queue
Trying to figure out the best way to pull an active call out of a queue by unique id and put it on hold. I don't want to put it on hold on the agent's phone but I want it to be pulled away from the agent's phone and into Asterisk limbo somewhere. Shortly after I want to pull the same call out of limbo and redirect it back to either the same agent or another. I was thinking about call
2005 May 27
2
CRM integration (was RE: CallerID)
hello everyone, I just had a thought on this subject why not create a daemon process on the Client PC That registers its self and What phone the user is connected. An AGI script could monitor the progress and when answered could send a push to the registered daemon which would push a link to the registered daemon on the telephone operators on the desk top. this would not waist resource as much as
2013 May 13
1
amiDebugger - might make your life easier if you program through the AMI
Hi all, I have been playing with the AMI quite a bit lately - mostly debugging WombatDialer in production, but that's a different story - and I have been frustrated by the lack of a simple way to interact CLI-like with the AMI itself. So I have decided to write something myself to make my life easier, or at least a bit less miserable. The result is a little webapp that you can use as a sort
2013 May 14
4
dial and bridge
Hi all, I need some advice - I have been working on originating multiple calls using AMI and then joining them. What I want to do is: - dial call 1 (where the caller is in a "channel" format, like SIp/1234 or Local/1234 at ext) and "park" it somehow - dial call 2 (where again the caller is in channel format) and join it to the previous call. As a requirement, I cannot use the
2018 Jan 17
2
queue peridiodic-announce-frequency
Hello group, I tried a lot to enlarge the frequency (i.e. more announces, low wait between). according to config, every 30 seconds the announcement should take place. In fact, the first periodic announce is done after 2 minutes? What is my fault? Thank you Regards Paul # zypper if asterisk Loading repository data... Reading installed packages... Information for package asterisk:
2006 Jan 25
1
Want to automatically park call and have caller hear ring tones
Here's the short of it. I have an Asterisk 1.2.1 system setup to handle both personal and business calls. Now, the business callers will hear music while on hold, so the default MOH needs to play regular music. Personal callers should hear rings, not music. I have this working except for one specific case. If someone calls during the day (we're night people), asterisk will not ring
2008 May 27
1
asterisk 1.4 QUEUES Variables
I have running an Asterisk 1.4.20 box and I want to get the value of the MEMBERINTERFACE variable to know about which queue member received the call. I set 'setinterfacevar=' to 'yes' in queues.conf but I can?t get this value.
2013 May 31
1
WebRTC softphone for Asterisk - any suggestion?
Hi All, I wonder if any of you has some suggestions on which WebRTC client/softphone to use for a click-to-dial, webpage hosted solution. Any suggestions? Thanks l. -- Loway - home of QueueMetrics - http://queuemetrics.com Test-drive WombatDialer beta @ http://wombatdialer.com -------------- next part -------------- An HTML attachment was scrubbed... URL:
2014 Jul 24
1
GNU netcat in make tests
Hello everybody, regression tests do use `nc -U` since commit 0e4e955 to test for Unix domain socket forwarding. This fails on systems that have GNU netcat installed as that does not support Unix domain sockets. In fact it does not understand the `-U` option at all. What way to go there? -- main(a){char*c=/* Schoene Gruesse */"B?IJj;MEH"
2006 Mar 07
17
[UNDER CONSTRUCTION] YAC? (Yet Another Capistrano)
My needs are far more modest than Capistrano''s capabilities. Also, when working in a shared hosting environment, the Capistrano model can be outside the capabilities allowed by the Web host. I simply need to push selected directories (on a changed-file basis) out to a server. I have about 80% of the code written to do this (I''m considering YAC for the name, with a nod to