similar to: IVR reports?

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 I am trying to set the CDR(userfield) to a certain vaule using the application map of features.conf but I am not able to do it. When I receive a call I would like to tag it with a client code (3 digit numeric) so I can referenci it later from the CDR. I have edited features.conf with something like: code => #111,self,SET(CDR(userfield(111)) or

I have a customer that needs to record all calls coming in and out. The problem I am having is when a call comes in to the operator and it is transferred to another extension. The first mixmonitor begins recording when the operator picks up but the recording stops when the call is transferred. I need to have a single recording for the complete call no matter how many times it is transferred.

Hello, I am using Queue application with multiple agents in each queue. I want to set the CDR(userfield) for each cdr based on the agent answering the call. Is it possible to do this? Thanks

I'm trying to use the MySQL CDR records. According to dialplan show, the line in the dialplan is: 11. Set(CDR(userfield)=${billing_code}) [pbx_ael] It looks like the value is being set when I watch the console during the call: -- Executing [s at restphone_event_loop:11] Set("SIP/icall-0075a2e0", "CDR(userfield)=boatmenu") in new stack But the record that's

Is there a way to busy out a Zap channel? I have a customer who is having problems with a line connected to a TDM800 card and we would like to busy out that line. Since that line is the head of the hunt group I cannot simply disable that channel, I need to busy the line so calls will come over the other lines. -- ?Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director

Hi, is userfield the only extra CDR field that can be added or can others? Regards Lee -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20091103/efff367b/attachment.htm

I am trying to set up Astunicall 1.4.16 with a link from Alestra in Mexico City. I have done everything I usually do for other links in Mexico but this one simply will not send or receive calls. I just get Protocol error. Anyone has any experience with R2 and Alestra? -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001

Hi, The Asterisk Wiki (page: http://www.voip-info.org/wiki/view/Asterisk+func+cdr) mentions I can set any custom CDR field I want. Here is the example it gives: ; Update our accountcode field and then save some random music facts too exten => s,1,Set(CDR(accountcode)=8675309) exten => s,2,Set(CDR(MyFavoriteBand)=Foo Fighters) exten => s,3,Set(CDR(MyFavoriteSong)=Hero) I am

I have a big headache. I have an Asterisk server connected to an Avaya PBX. Everything is working between those two. The problem is that I have 45 PAP2T adapters and 45 SPA3102 adapters that connect via the Internet to the Asterisk server through a Fortinet firewall. When calling from a PAP2T I get one way audio, the remote site can hear me but I cannot hear them. If I do an "rtp

Hi iam using 1.2.17 does any one have information meetme in realtime and store in mysql i dont see any document could some one help me is this possible ? ram -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070606/36d236c2/attachment.htm

I have a customer that has two buildings that are connected with a fiber link. We have a single Asterisk server to cover both buildings. Now the customer went and bought an overhead paging system for the remote building and they want to integrate it with Asterisk. Is there a device that can connect over IP or an ATA that has an audio output port? The buildings are about 500 meters apart so we

Yesterday a customer was attacked from the following IP addresses so add them to your blacklist: iptables -A INPUT -s 37.8.119.75 -j DROP iptables -A INPUT -s 37.8.22.240 -j DROP -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001 -------------- next part -------------- A non-text attachment was scrubbed... Name: not

I have an Asterisk 1.2.16 server running CentOS 4.4 with a TE110P card and an OpenVox A1200P card. Up to today everything was working perfectly. The OpenVox card has 8 FXS and 2 FXO ports. The two faxo ports are used for a GSM adapter and for an ATA connected to Vonage. The problem we started noticing today was that the Vonage line will receive a call and then cannot connect to any of the SIP

Is there any way to know if a call was transferred from reading the CDR? Any relation in fields like UNIQUEID? Something that can be scripted to make a special report? -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001 -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type:

I've been tasked with finding and implementing a CDR/Queue analyzer to provide information to management about the call center's performance. My Google-fu seems to be returning a lot of things that are more or less abandoned projects. Does anyone have any recommended solutions for a CentOS 6 / Asterisk 10 "vanilla" server? Not opposed to something commercial, provided it

Hello all Asterisk Users, This is my first post here. We are in a process of moving Dialogic 240/JCT-T1 from old voicemail server to Asterisk box. Which card drivers do we need? Please share experience if anyone have successfully configured Dialogic JCT-T1 card with asterisk? Only source proves that this card work with * http://lists.digium.com/pipermail/asterisk-dev/2003-April/000244.html

Does anyone know if you can use softphones on thin clients? I have a new customer that wants to use Eyebeam (about 10 users) on a thin client platform. Each user has a little box on their desk that has a USB port, mic and headphone jacks and monitor. I am worried about conflicts when running 10 softphones on the same server since they will all try to use por 5060. -- Telecomunicaciones

Hi All, I'm poking around with 1.6, tried to compile the addon package, but it doesn't see mysql_config installed. I have mysql-client, mysql-common and mysql-server installed. I'm running debian etch. Any suggestions? Thanks. JR -- JR Richardson Engineering for the Masses

I am trying to get a zaptel install converted to dahdi. I can get dahdi installed, and the pseudo device even shows up; however, dahdi show channels shows me nothing. There is a TE122 and a TDM800 in there, and neither show up. dahdi show status shows both cards, and dahdi tools show that the cards are there, working, and have no alarms. What am I missing? Michael Munger, dCAP, MCPS, MCNPS,

I am having a problem trying to get a Sangoma A101 to work with Unicall. I have installed the sangoma drivers and everything seems to be well but when I try to run ztcfg I get the following error: CAS signalling on span 1 conflicts with HDLC with FCS check on channel 16. Here is my /etc/zaptel.conf # MFC/R2 normalmente no usa CRC4 span=1,0,0,cas,hdb3 cas=1-15:1101 dchan=16 cas=17-31:1101